Britni Clark

I am very annoyed by the service this department has given me in the past. As I said earlier I was told my tires were rotated on a previous visit. Once I got home I started checking out the tires to m given me in the past. As I said earlier I was told my tires were rotated on a previous visit. Once I got home I started checking out the tires to make sure they were rotated. However, there is a tire that I scraped. So I realized that the tire that was scraped and on the driver's side of my car was never rotated because that tire was still in the same spot. I had to return to Crown to have the tire rotation job performed and made sure they did the job before I left Crown, for a second time. I feel that the people in the service department do not do their jobs. I can tell you this much too, in the future, they will be giving me the parts that they change on my Yukon to make sure that the work was actually performed and the new parts are on my car. It is is easy for them to say the job is done and for it not to be done at all unless you request the old parts that are being changed. It is ashamed that you can't have trust with the people performing work in your SUV/car. More

by MTHOMAS1989 Verified Customer Verified Customer

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If you’re thinking of buying a new truck, I would definitely recommend Scott Sparks as your sales person and Danette as your service advisor. They are both courteous and professional. I highly recom definitely recommend Scott Sparks as your sales person and Danette as your service advisor. They are both courteous and professional. I highly recommend them. More

by ahey76 Verified Customer Verified Customer

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My car was there from July 24 through April 25 trying to repair an air bag system. They dented my car while it was there (they did a bad PDR repair first time then properly repaired when I wouldn’t accept t repair an air bag system. They dented my car while it was there (they did a bad PDR repair first time then properly repaired when I wouldn’t accept the first). Sat for almost 3 months with nothing being done because they forgot it was there. More

by YTTAPM Verified Customer Verified Customer

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The repair to my rear bumper was beautifully done. When my car was returned to me it was also cleaned inside and out. It was so shiny beautiful! Great job thank you!! When my car was returned to me it was also cleaned inside and out. It was so shiny beautiful! Great job thank you!! More

by hollybaker40 Verified Customer Verified Customer

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Very clean, bright with good beverage center. Repair associates are friendly. Transportation person not so much last year. So this time, I chose to wait on my 3 hour oil change and not be around Repair associates are friendly. Transportation person not so much last year. So this time, I chose to wait on my 3 hour oil change and not be around that person. He didn’t open the door for me ( elderly female) leaving the dealership or arriving at my house. I won’t forget that. Rudely informed me not to bring my cup of water in the car as I was finishing it! We had no conversation. He didn’t fit in with the spirit of this dealership. More

by pjmrd127 Verified Customer Verified Customer

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Everyone at the body shop was excellent to deal with, very knowledgeable and helpful. Very satisfied with the repair work. very knowledgeable and helpful. Very satisfied with the repair work. More

by THOMASARCEMENT Verified Customer Verified Customer

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Sparky, Todd, and Kimble did a great job in taking care of the paint issue I had with my truck. I really appreciate them making things right! of the paint issue I had with my truck. I really appreciate them making things right! More

by ericjstrat Verified Customer Verified Customer

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After a very disappointing experience with my salesperson, the people in the collision center, BRITNI CLARK, BRETT MELANCON, and JESSE BREAUX, absolutely changed my opinion for the better about C salesperson, the people in the collision center, BRITNI CLARK, BRETT MELANCON, and JESSE BREAUX, absolutely changed my opinion for the better about Crown Buick GMC. These are the kind of Customer focused people that make all the difference! The kind that keep Customers coming back! More

by PSFSR Verified Customer Verified Customer

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Thanks Brett for accommodating me I appreciate your help. THANKS AGAIN. I'll follow up. help. THANKS AGAIN. I'll follow up. More

by KIESHASEALS Verified Customer Verified Customer

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Entire experience was great. Staff were friendly and knowledgeable. Will recommend to everyone. Crown is the best. Staff were friendly and knowledgeable. Will recommend to everyone. Crown is the best. More

by DARROLYNLEE Verified Customer Verified Customer

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