Britni Clark

Very efficient, friendly service. I was impressed with how the service center coordinated the efforts with the collision department and worked with USAA for claim approval and paymen I was impressed with how the service center coordinated the efforts with the collision department and worked with USAA for claim approval and payment directly. More

by angelacraig1 Verified Customer Verified Customer

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Kade was absolutely amazing and got me exactly what I needed. You were perfect with everything that was done. Thank you needed. You were perfect with everything that was done. Thank you More

by wsuperman_1 Verified Customer Verified Customer

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Communication was slow. Took to long to get started after having an appointment. Took one week just to look at and then there was a supplement. After they started work it w Took to long to get started after having an appointment. Took one week just to look at and then there was a supplement. After they started work it went quickly. Work was done satisfactory. More

by DPD Verified Customer Verified Customer

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Crown Buick is like a family to us . We have been dealing with Crown for at least 30 years or more. We have always been taken care of in an excellent manner, Would not go to any other We have been dealing with Crown for at least 30 years or more. We have always been taken care of in an excellent manner, Would not go to any other dealership for our trucks, keep up the good work. We also tell our friends about Crown and their good service. Thanks for all your good work. William and Carol Jackson More

by W5XDOC Verified Customer Verified Customer

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I am very annoyed by the service this department has given me in the past. As I said earlier I was told my tires were rotated on a previous visit. Once I got home I started checking out the tires to m given me in the past. As I said earlier I was told my tires were rotated on a previous visit. Once I got home I started checking out the tires to make sure they were rotated. However, there is a tire that I scraped. So I realized that the tire that was scraped and on the driver's side of my car was never rotated because that tire was still in the same spot. I had to return to Crown to have the tire rotation job performed and made sure they did the job before I left Crown, for a second time. I feel that the people in the service department do not do their jobs. I can tell you this much too, in the future, they will be giving me the parts that they change on my Yukon to make sure that the work was actually performed and the new parts are on my car. It is is easy for them to say the job is done and for it not to be done at all unless you request the old parts that are being changed. It is ashamed that you can't have trust with the people performing work in your SUV/car. More

by MTHOMAS1989 Verified Customer Verified Customer

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If you’re thinking of buying a new truck, I would definitely recommend Scott Sparks as your sales person and Danette as your service advisor. They are both courteous and professional. I highly recom definitely recommend Scott Sparks as your sales person and Danette as your service advisor. They are both courteous and professional. I highly recommend them. More

by ahey76 Verified Customer Verified Customer

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My car was there from July 24 through April 25 trying to repair an air bag system. They dented my car while it was there (they did a bad PDR repair first time then properly repaired when I wouldn’t accept t repair an air bag system. They dented my car while it was there (they did a bad PDR repair first time then properly repaired when I wouldn’t accept the first). Sat for almost 3 months with nothing being done because they forgot it was there. More

by YTTAPM Verified Customer Verified Customer

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The repair to my rear bumper was beautifully done. When my car was returned to me it was also cleaned inside and out. It was so shiny beautiful! Great job thank you!! When my car was returned to me it was also cleaned inside and out. It was so shiny beautiful! Great job thank you!! More

by hollybaker40 Verified Customer Verified Customer

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Very clean, bright with good beverage center. Repair associates are friendly. Transportation person not so much last year. So this time, I chose to wait on my 3 hour oil change and not be around Repair associates are friendly. Transportation person not so much last year. So this time, I chose to wait on my 3 hour oil change and not be around that person. He didn’t open the door for me ( elderly female) leaving the dealership or arriving at my house. I won’t forget that. Rudely informed me not to bring my cup of water in the car as I was finishing it! We had no conversation. He didn’t fit in with the spirit of this dealership. More

by pjmrd127 Verified Customer Verified Customer

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Everyone at the body shop was excellent to deal with, very knowledgeable and helpful. Very satisfied with the repair work. very knowledgeable and helpful. Very satisfied with the repair work. More

by THOMASARCEMENT Verified Customer Verified Customer

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