Brittaney Quick | Page 81
Service Location Manager
BMW of Westlake
24690 Sperry Drive
Westlake, OH 44145
873 Reviews
Write a Review873 Reviews of Brittaney Quick
October 16, 2020
Great value, great services ...great people! We’ve been dealing with them from r a years. On our 5th car. Well worth the short drive. They make everything too easy. dealing with them from r a years. On our 5th car. Well worth the short drive. They make everything too easy. More
Other Employees Tagged: Jerry Mancini, Mike Niedzwiecki, John Cordell , Nate Lieb, Fred Palmer, Jim Strunk
September 22, 2020
I came in for an oil change and mentioned an SOS error message. I sat for 2 hours wondering what was going on. Nobody came to tell me anything. I finally went to the back to see what was happening. I w message. I sat for 2 hours wondering what was going on. Nobody came to tell me anything. I finally went to the back to see what was happening. I was told they were reprogramming the battery. I sat for another hour. No coffee. Three hours later someone brought me a warm water. I was extremely upset that I sat there for 3 hours. They joked about it which was even worse. Totally unacceptable. They need to learn how to communicate with the customer if it is going to be a 3 hour job before they start the work. I missed work because of it. I will not be back. I'll go anywhere else. Ruined my whole day. More
Other Employees Tagged: Jeff Hughes
September 10, 2020
Best customer service of all the BMW dealers in Northern Ohio. Ken Delk Brittany Quick and Bob Strecker appreciate your business and it shows every visit. Ohio. Ken Delk Brittany Quick and Bob Strecker appreciate your business and it shows every visit. More
Other Employees Tagged: Ken Delk, Robert Strecker, Mike Niedzwiecki , Fred Palmer
September 06, 2020
This is my 3rd BMW leased. I have worked with Ken Delk, Mike Niedzwiecki. They have made my experience with BMW of Westlake quick and thorough. Thank you very much. Mike Niedzwiecki. They have made my experience with BMW of Westlake quick and thorough. Thank you very much. More
Other Employees Tagged: Ken Delk, Mike Niedzwiecki , Jim Strunk
August 05, 2020
Professional, Courteous, Trustworthy This was my third purchase of a BMW from BMW of Westlake. After having dealt with other BMW dealerships, I would go nowhere else for future BMW servic This was my third purchase of a BMW from BMW of Westlake. After having dealt with other BMW dealerships, I would go nowhere else for future BMW service or purchases. More
Other Employees Tagged: Jerry Mancini, Mike Niedzwiecki, Jared Jeschelnig , Fred Palmer
May 20, 2020
Very professional, very clean helped me get into what I wanted. Nezar Faraj was great help with me went over everything I needed to know about the car. I would definitely recommend bmw of westlake. This is wanted. Nezar Faraj was great help with me went over everything I needed to know about the car. I would definitely recommend bmw of westlake. This is my 3rd car from them. More
Other Employees Tagged: Robert Strecker, Adam Moon, Mike Niedzwiecki, John Cordell, Jared Jeschelnig, Nez Faraj , Steve David, Fred Palmer, Jim Strunk
May 07, 2020
Valet Service That was a great experience. A driver came to my house in a loaner car and took my car in for Service then brought it back. Amazing. Easy service ever That was a great experience. A driver came to my house in a loaner car and took my car in for Service then brought it back. Amazing. Easy service ever. Thanks More
Other Employees Tagged: John Cordell, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Cassie Thadeus, Carl Whelpley
April 26, 2020
Working with Ken was Easy. Leased my X5 from BMW of Westlake back in 2017. Ken contacted me about my lease expiring and asked what I wanted to do. Since I liked the car and Leased my X5 from BMW of Westlake back in 2017. Ken contacted me about my lease expiring and asked what I wanted to do. Since I liked the car and it was low mileage (And a diesel which is no longer available!) he presented me with two options: buying outright and buying it as a CPO. After further discussions, I decided to pay the additional to buy it as a CPO. Ken was very professional and working with him was easy. My experience with Ken and BMW of Westlake was very good. More
Other Employees Tagged: Ken Delk, Mike Niedzwiecki
January 06, 2020
Exceptional service We have been using this dealership for years. They have never disappointed. The sales staff is attentive and very responsive to my needs. The service We have been using this dealership for years. They have never disappointed. The sales staff is attentive and very responsive to my needs. The service department is always helpful More
Other Employees Tagged: Robert Strecker, Adam Moon, Dirk Steffen, Mike Niedzwiecki , Nate Lieb
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