Brittaney Quick
Brittaney Quick at BMW of Westlake

Brittaney Quick | Page 81

Service Location Manager

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.9
873 Reviews
4.9

873 Reviews

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873 Reviews of Brittaney Quick

October 16, 2020

Dealership Rating
Employee Rating

Great value, great services ...great people! We’ve been dealing with them from r a years. On our 5th car. Well worth the short drive. They make everything too easy. More

by Richard Nesbett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Mancini, Mike Niedzwiecki, John Cordell , Nate Lieb, Fred Palmer, Jim Strunk

Oct 16, 2020

BMW of Westlake responded

Thank you so much for taking the time to share your feedback with us, Richard. We love hearing from our repeat customers and are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 22, 2020

Dealership Rating
Employee Rating

I came in for an oil change and mentioned an SOS error message. I sat for 2 hours wondering what was going on. Nobody came to tell me anything. I finally went to the back to see what was happening. I w More

by SUSANG4861
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jeff Hughes

Sep 22, 2020

BMW of Westlake responded

Hello. We apologize for this issue. We try to update everyone every step of the way the best we can. We know we originally quoted you for an hour oil change and after a stated additional concern, the programming took longer with the battery. We are not allowed to serve coffee at this time, we're sorry for that. Let us know what else we can do for you by calling 440-845-9333. Thanks for bringing this to our attention.

September 10, 2020

Dealership Rating
Employee Rating

Best customer service of all the BMW dealers in Northern Ohio. Ken Delk Brittany Quick and Bob Strecker appreciate your business and it shows every visit. More

by New York
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Delk, Robert Strecker, Mike Niedzwiecki , Fred Palmer

Sep 11, 2020

BMW of Westlake responded

It's fantastic to hear that our team provided you with such great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing BMW of Westlake!

September 06, 2020

Dealership Rating
Employee Rating

This is my 3rd BMW leased. I have worked with Ken Delk, Mike Niedzwiecki. They have made my experience with BMW of Westlake quick and thorough. Thank you very much. More

by Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Delk, Mike Niedzwiecki , Jim Strunk

Sep 08, 2020

BMW of Westlake responded

Thank you for sharing your experience with us, Tracy! We're happy to hear it went well and hope you enjoy your new BMW. We truly appreciate your feedback!

August 05, 2020

Dealership Rating
Employee Rating

Professional, Courteous, Trustworthy This was my third purchase of a BMW from BMW of Westlake. After having dealt with other BMW dealerships, I would go nowhere else for future BMW servic More

by BMW AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Mancini, Mike Niedzwiecki, Jared Jeschelnig , Fred Palmer

Aug 06, 2020

BMW of Westlake responded

Thank you for choosing BMW of Westlake, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 20, 2020

Dealership Rating
Employee Rating

Very professional, very clean helped me get into what I wanted. Nezar Faraj was great help with me went over everything I needed to know about the car. I would definitely recommend bmw of westlake. This is More

by HEMDEE412
Recommend Dealer
Yes
May 21, 2020

BMW of Westlake responded

It's great to hear that Nez and the team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of Westlake!

May 07, 2020

Dealership Rating

Valet Service That was a great experience. A driver came to my house in a loaner car and took my car in for Service then brought it back. Amazing. Easy service ever More

by The Faulkners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Cordell, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Cassie Thadeus, Carl Whelpley

May 07, 2020

BMW of Westlake responded

Hi Faulkners, Thank you for choosing BMW of Westlake, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 26, 2020

Dealership Rating
Employee Rating

Working with Ken was Easy. Leased my X5 from BMW of Westlake back in 2017. Ken contacted me about my lease expiring and asked what I wanted to do. Since I liked the car and More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Delk, Mike Niedzwiecki

Apr 27, 2020

BMW of Westlake responded

Bruce, Thanks for your feedback on your recent visit to BMW of Westlake. I'm glad to hear that Ken was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

April 25, 2020

Dealership Rating
Employee Rating

spent over $1k and didnt even get a car wash. service isnt what it used to be. there is no compariosn to service at bmw cleveland. More

by S2CONNOL
Recommend Dealer
No
May 12, 2020

BMW of Westlake responded

We're sorry to hear that your visit didn't meet your expectations. Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can.

January 06, 2020

Dealership Rating
Employee Rating

Exceptional service We have been using this dealership for years. They have never disappointed. The sales staff is attentive and very responsive to my needs. The service More

by ABUZEUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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