Brittany Dunn
Brittany Dunn at Manly Honda

Brittany Dunn | Page 2

Service Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

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5.0
26 Reviews
5.0

26 Reviews

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26 Reviews of Brittany Dunn

March 20, 2026

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Employee Rating

One air conditioning part was fixed at Manly last year but never really worked. Despite saying they guaranteed the work for a year, when I returned with the same complaint of no cold air, they said it was More

by lulubell75
Recommend Dealer
No

Other Employees Tagged: Brittany Dunn

Mar 20, 2026

Manly Honda responded

Hi lulubell75, Thank you for taking the time to share your experience. I’m very sorry to hear about the frustration regarding your air conditioning repair and your recent visit. This is not the level of service we aim to provide. I completely understand how concerning it must be to return with the same problem, especially after being told that the previous repair was completed and covered. I would appreciate the chance to review your service history in detail and better understand exactly what happened, including the diagnosis, warranty coverage, and communication during your visits. I also apologize for the inconvenience during pickup. Your time is valuable, and your vehicle should have been ready when you arrived. Currently, I can’t locate your service profile based on this username. Could you please provide the best contact number or the one on file so I can look into this personally and follow up with you? I truly want the opportunity to address your concerns and work toward a resolution. Thank you again for your feedback. I hope we can reconnect and restore your confidence in us! And thank you for being the best part of Manly Honda. Best, José Rocha Service Drive Manager 707-535-1163 jrocha@manlyauto.com

March 16, 2026

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Employee Rating

I had to wait by the door for 4-5 minutes until someone would acknowledge me. There's no line, there's no process to check in, you just have to wait an hope someone notices you. Finally someone came up and More

by jason_leffew
Recommend Dealer
Yes

Other Employees Tagged: Brittany Dunn

Mar 17, 2026

Manly Honda responded

Thank you for your wonderful review! We’re thrilled to hear you had a great experience with our team at Manly Honda. We truly value our customers and appreciate you choosing us. We look forward to seeing you again! The Manly Honda Team

Mar 19, 2026

Manly Honda responded

Hi jason_leffew, Thank you for taking the time to share your feedback! We truly appreciate you bringing this to our attention. I’m sorry to hear about your experience, especially the wait and lack of clear direction upon arrival. That’s not the level of organization or welcome we strive to provide, and I understand how frustrating that can feel. When you have a moment, could you please share your contact number or repair order number with me? I’d really like the opportunity to understand better what happened and personally look into this for you. We value your time and your business, and I’d appreciate the chance to connect and work toward a better experience moving forward. Warm regards,

Mar 19, 2026

Manly Honda responded

Jose Rocha Customer Experience Manager 707 535 1163 jrocha@manlyauto.com

March 11, 2026

Dealership Rating
Employee Rating

Diagnosed the problem quickly, but getting parts and getting the repairs done took a month! More

by ADITIDHAGAT
Recommend Dealer
Yes

Other Employees Tagged: Brittany Dunn

Mar 12, 2026

Manly Honda responded

Thank you for taking the time to share your feedback. We truly value and appreciate you, and we’re grateful you chose Manly Honda. Until next time! Best, Your Manly Honda Team!

Mar 12, 2026

Manly Honda responded

Thank you for taking the time to share your feedback. We truly value your business and are grateful you chose Manly Honda. We look forward to seeing you again next time! Best, Your Manly Honda!

February 25, 2026

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Employee Rating

Awesome professional service that was quick and clear Brittany was very kind and helpful as well clear about the work to be done More

by Calderon.scott7
Recommend Dealer
Yes

Other Employees Tagged: Brittany Dunn

Feb 25, 2026

Manly Honda responded

Thank you for being our customer and for sharing feedback! Best, Your Manly Honda Team!

Mar 12, 2026

Manly Honda responded

Thank you for your feedback and for choosing Manly Honda. We truly appreciate your business and look forward to assisting you again in the future! Warm regards, Your Manly Honda Team

January 30, 2026

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Employee Rating

Always professional, on time, and give updates as needed. I have only had excellent care at Manly. More

by FAHYGLORIA
Recommend Dealer
Yes

Other Employees Tagged: Brittany Dunn

Jan 30, 2026

Manly Honda responded

Thank you for choosing Manly Honda and for taking the time to leave a review. It means a lot to us. We appreciate you and look forward to seeing you again! Your Manly Honda Team

January 28, 2026

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Employee Rating

Very friendly staff, everything was explained to me. Liked how the mechanic took a video and show me what was wrong with the car. More

by ESVEYDI_FERNANDEZ
Recommend Dealer
Yes

Other Employees Tagged: Brittany Dunn

Jan 30, 2026

Manly Honda responded

Thank you for choosing Manly Honda and for taking the time to leave a review. It means a lot to us. We appreciate you and look forward to seeing you again! Your Manly Honda Team

January 13, 2026

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Employee Rating

Very efficient and courteous service My experience with Manly Honda was very good. I had a short wait as they were very busy when I arrived. When Brittany checked me in, she was friendly informative and ef More

by Carolyn193999
Recommend Dealer
Yes

Other Employees Tagged: Brittany Dunn

Jan 30, 2026

Manly Honda responded

Thank you for choosing Manly Honda and for taking the time to leave a review. It means a lot to us. We appreciate you and look forward to seeing you again! Your Manly Honda Team

November 30, 2025

Dealership Rating
Employee Rating

Friendly service from all members- customer service, service manager and loaner car associate , helpful and great follow up and follow through More

by Erinfernandes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Rocha Jr, Hiram Lopez

Dec 03, 2025

Manly Honda responded

Thank you so much for sharing your experience! We’re thrilled to hear that every part of your visit, from customer service to our service manager to our loaner car team, felt friendly, helpful, and attentive. Our goal is always to provide strong communication, follow-up, and follow-through, so it’s wonderful to know that stood out during your time with us. We truly appreciate your feedback and your trust. Thank you for choosing Manly Honda, and we look forward to welcoming you back whenever you need us! Happy Holidays🌲 Warm regards, Manly Honda Team

November 27, 2025

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Employee Rating

Since I bought my 2016 H-RV at Manly, I have always taken my car to their service department and I have received quick and full service at a reasonable price. The staff are friendly and helpful, and the serv More

by Jacqueline R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2025

Manly Honda responded

Thank you so much for taking the time to share your experience! We’re genuinely grateful for your continued trust since purchasing your 2016 HR-V from us. It means a lot to know our service team has consistently provided quick, thorough care at a fair price, and that our advisors have helped you make the best decisions for both your vehicle and your budget. We’re thrilled we were able to support you before your long drive and get your tires replaced in time, with options that fit your needs. Moments like that are precisely why we’re here...to make sure you feel confident and taken care of every time you visit. Thank you again for being a loyal Manly Honda guest. We appreciate you and look forward to serving you for many more miles to come! With appreciation, Manly Honda Team

November 04, 2025

Dealership Rating
Employee Rating

She was very helpful, she gave me an estimated time and it actually took a lot less than she told me, I was very grateful, also she explained everything my car was getting done More

by Madrigalmaggie.16
Recommend Dealer
Yes

Other Employees Tagged: Brittany Dunn

Nov 20, 2025

Manly Honda responded

Thank you for choosing us as your dealership — we truly appreciate your trust and support. It means a lot to our team to be part of your automotive journey, and we’re committed to providing you with the best service every time you visit. Sincerely, Your Manly Honda Team

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