Sonia Abukweik
Sonia Abukweik at Manly Honda

Sonia Abukweik

Service Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

4.8
58 Reviews
4.8

58 Reviews

Write a Review

58 Reviews of Sonia Abukweik

August 12, 2026

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Employee Rating

Not integrity. Not honesty. Not trustworthy. I love Honda cars but. Customer service in Santa Rosa Ca it is the worse customer service. More

by JAVIVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 12, 2026

Manly Honda responded

Dear Javivy, Thank you for being our customer and for sharing your feedback. We are very concerned to read about your experience, as this does not reflect the standard of service, honesty, and integrity we strive to provide. To help us investigate this matter and better understand what happened, could you please provide your six-digit work order number or the phone number associated with your service profile? Please reach out to me directly so I can review your visit personally: Jose Rocha Customer Experience Manager 707-535-1163 rocha@manlyauto.com We appreciate your business and hope to have the opportunity to address your concerns directly.

August 06, 2026

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I had a small hiccup in my service and let them know. They went above and beyond to make sure I was happy. Thank you Manly Honda. More

by ROBHOGENCAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Henschel, Hiram Lopez

Aug 06, 2026

Manly Honda responded

Thank you for being the best part of Manly Honda. We appreciate and value your feedback, and we hope they make things right. Best, Manly Honda Team and Customer Experience Manager Jose Rocha

July 30, 2026

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Employee Rating

It felt disorganized it was better the last time I came in. I wasn’t greeted or told where to go. a woman came in after me and it felt like she cut in line, But she haf just gone out to get something and More

by CATHLEEN.E.GOULD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Can’t remember other person’s name.

Jul 30, 2026

Manly Honda responded

Hi Cathleen, Thank you so much for taking the time to share your feedback with us! While we’re always glad to see our returning customers, we are truly sorry this visit didn't live up to the smooth experience you expect and deserve. Clear communication and a warm welcome are top priorities for our team, and it sounds like we missed the mark on guiding you through your visit and vehicle pickup this time. We completely appreciate your patience and kind understanding. Even on busy days, our goal is to make sure you feel taken care of every step of the way! I would love the opportunity to connect with you directly, hear a bit more about your experience, and make things right. Please feel free to reach out to me anytime at 707-535-1163 or via email at jrocha@manlyauto.com. We truly value your loyalty and look forward to delivering a 5-star experience on your next visit! Best regards, Jose Rocha Customer Experience Manager Manly Honda 📞 707-535-1163 ✉️ jrocha@manlyauto.com

June 22, 2026

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Employee Rating

Fast clean up helpful txt when done safe washed my car. Explain to me how my key fob works.. More

by TBREWER699
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 04, 2026

Manly Honda responded

Thank you for choosing Manly Honda and for being our customer! Best, Your Manly Honda Team!

May 13, 2026

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Manly understands the meaning of customer service, and they excel in all aspects customer care. More

by RICH98
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 26, 2026

Manly Honda responded

Thank you for the feedback! We appreciate your business and are glad to have you as a customer. Your Manly Honda Team

May 07, 2026

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Employee Rating

I received exceptional treatment from a very friendly and knowledgable staff. I will definitely recommend Manly Honda. More

by REDCRYER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Lumibao, Shyla Saxton, Lucia Chavez Lopez , Ryan Tanguay

May 26, 2026

Manly Honda responded

Thank you for sharing your feedback. We truly appreciate your business and are grateful to have you as part of the Manly Honda family! Your Manly Honda Team

May 02, 2026

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Employee Rating

Friendly service rep Sonia did a marvelous job of resolving the problem and getting the part to complete the repair. , love the informative video from the technician of work done on my car, thankful More

by LNIETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2026

Manly Honda responded

Thank you for sharing your feedback. We truly appreciate your business and are grateful to have you as part of the Manly Honda family! Your Manly Honda Team

April 30, 2026

Dealership Rating
Employee Rating

Easy to reach someone, quick & reliable service, Hiram very pleasant to work with, will come again for next maintenance More

by jm_olson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hiram Lopez

May 26, 2026

Manly Honda responded

Thank you for taking the time to share your feedback with us. We sincerely value your business and are pleased to have you as a member of the Manly Honda family. Your input is important to us, and we look forward to continuing to serve you. Your Manly Honda Team

April 17, 2026

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Employee Rating

Great service advisor and fine service. Can't remember who the service advisor was, but she was great. More

by RPCAMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2026

Manly Honda responded

Thank you for taking the time to share your feedback with us. We sincerely value your business and are pleased to have you as a member of the Manly Honda family. Your input is important to us, and we look forward to continuing to serve you. Your Manly Honda Team

February 20, 2026

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Employee Rating

Really friendly and professional. Sonia reviewed the history of repairs, done in an other state! Also, the video of the work done that was sent to me is astounding! More

by must-sashimi-66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2026

Manly Honda responded

Thank you for being such a wonderful part of Manly Honda - we're delighted to hear about your positive experience! Best, Your Manly Honda Team!

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