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Brittany Startzel
Brittany Startzel at BMW of Fort Washington

Brittany Startzel | Page 22

Service Advisor

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

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5.0
251 Reviews
5.0

251 Reviews

Write a Review

251 Reviews of Brittany Startzel

May 03, 2023

Dealership Rating
Employee Rating

Great service overall. Meet with a familiar face today when taking vehicle in for service. Ops manager Ben I have known for over 20+ years always a warm welcome stepping More

by Joseph Cho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Ben Ammar , Phil M in sales

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Jun 05, 2023

BMW of Fort Washington responded

Hi Joseph, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 12, 2023

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Employee Rating

I took my BMW for service yesterday and was very pleased with the friendly and top notch service I received from Rich Lanci, Amy Marshall and Ben Ammar and also the crew that greets you when you drop off yo More

by njssanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Ed Fallon, Edward Salloum, Amie Marshall, Frank Menna, Luis Rodriguez, Ben Ammar , Michael Fastman, Giuseppe Messina

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Jun 05, 2023

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Jun 06, 2023

njssanta responded

The service group at BMW of Ft. Washington is very customer satisfaction oriented. Rich Lanci, Giuseppe Messina, Amie Marshall, Frank Menna, Ben Ammar and Brittany Startzel are to be highly commended for their sensitivity and efforts to making sure you are 100% satisfied. On the sales side, Ed Fallon and Ed Salloum are willing to help after the sale. Michael Fastman runs and has a great organization !

Jun 06, 2023

njssanta responded

The service group at BMW of Ft. Washington is very customer satisfaction oriented. Rich Lanci, Giuseppe Messina, Amie Marshall, Frank Menna, Ben Ammar and Brittany Startzel are to be highly commended for their sensitivity and efforts to making sure you are 100% satisfied. On the sales side, Ed Fallon and Ed Salloum are willing to help after the sale. Michael Fastman runs and has a great organization !

April 04, 2023

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Employee Rating

Ben helped me with my 3 series in service and Brittany was amazing as always! More

by Tim Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Ryan Young, Ben Ammar

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Apr 07, 2023

BMW of Fort Washington responded

Hello Tim, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

April 01, 2023

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Employee Rating

Ben is friendly to me. He helps me get things done. I like Ben. Thanks More

by Chenj1007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar , Michael Fastman

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Apr 04, 2023

BMW of Fort Washington responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 28, 2023

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Employee Rating

Ben and JP were Awesome! Car was cleaned and beautiful! JP obviously knows his products. Great Job! More

by Theultimatemachine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar , J.P. Dunphey

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Mar 31, 2023

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

March 22, 2023

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Employee Rating

I picked up my car from service yesterday and Ben Ammar provided assistance. Each time I have seen him he makes himself available to respond to questions, always helpful and a genuine nice person. Britt More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar

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Mar 24, 2023

BMW of Fort Washington responded

Hi Greg, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

March 22, 2023

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Employee Rating

Love the attitude of the employees all of them every one is ready to help just like it Supposed to be More

by Nathanielking33
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matthew Eisele, Ben Ammar , JP Dunphy, Maurice Wilson, And the female valet

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Mar 24, 2023

BMW of Fort Washington responded

Hi, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Fort Washington!

March 21, 2023

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Employee Rating

Ben, Mike and Brittany were great for my service at BMW fort Washington. All around pleasant experience More

by Clschultz616
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Abrams, Ben Ammar

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Mar 24, 2023

BMW of Fort Washington responded

Hi, thank you for your support! We're happy we could help. Safe travels!

March 21, 2023

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Employee Rating

Ben’s customer service is exceptional! Every time I see him ,he’s in a great mood and always willing to help. He’s always a pleasure. More

by Markitaoliver
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar

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Mar 24, 2023

BMW of Fort Washington responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 20, 2023

Dealership Rating
Employee Rating

Ben was great - very friendly and reliable. Service Advisor Brittany was extremely responsive. Impressive level of service for an oil change! More

by Raymondlemire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar

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Mar 22, 2023

BMW of Fort Washington responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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