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Brittany Startzel
Brittany Startzel at BMW of Fort Washington

Brittany Startzel | Page 22

Service Advisor

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

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5.0
257 Reviews
5.0

257 Reviews

Write a Review

257 Reviews of Brittany Startzel

May 23, 2023

Dealership Rating
Employee Rating

Overall the experience was great. I was assigned a service rep (Brittany) soon after reaching the center. I was given a direct contact number and Brittany was very responsive on text More

by Vibhuarya87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar

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Jun 02, 2023

BMW of Fort Washington responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

May 22, 2023

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Employee Rating

Ben and Melanie were the best! Went above and beyond! I will be back again More

by deesparacino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar , Melany Del Toro

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Jun 05, 2023

BMW of Fort Washington responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

May 22, 2023

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Employee Rating

I wrote a review in an earlier request for comment. Ben is nothing short of an outstanding ambassador for your dealership. More

by Sebolded26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar

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Jun 05, 2023

BMW of Fort Washington responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Fort Washington. Please don't hesitate to reach out if there's anything additional we can do for you.

Jun 05, 2023

BMW of Fort Washington responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

May 22, 2023

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Employee Rating

Ben was punctual, professional and oh by the way just an all around nice guy. You should clone him! Thanks Ben you were great More

by Sebolded26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar

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May 12, 2023

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Employee Rating

Great service friendly staffs great service advisor good understanding pro tech good transportation highly recommended More

by Nic1jr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar , Matt Clifford, Joshua Farrell

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Jun 04, 2023

BMW of Fort Washington responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Fort Washington! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 11, 2023

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Employee Rating

Prompt, thorough attention to service. Kept informed during visit. Ben was ensured all issues were addressed. More

by Mcrumbock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar

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Jun 05, 2023

BMW of Fort Washington responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

May 03, 2023

Dealership Rating
Employee Rating

Great service overall. Meet with a familiar face today when taking vehicle in for service. Ops manager Ben I have known for over 20+ years always a warm welcome stepping More

by Joseph Cho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Ben Ammar , Phil M in sales

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Jun 05, 2023

BMW of Fort Washington responded

Hi Joseph, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 12, 2023

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I took my BMW for service yesterday and was very pleased with the friendly and top notch service I received from Rich Lanci, Amy Marshall and Ben Ammar and also the crew that greets you when you drop off yo More

by njssanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Ed Fallon, Edward Salloum, Amie Marshall, Frank Menna, Luis Rodriguez, Ben Ammar , Michael Fastman, Giuseppe Messina

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Jun 05, 2023

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Jun 06, 2023

njssanta responded

The service group at BMW of Ft. Washington is very customer satisfaction oriented. Rich Lanci, Giuseppe Messina, Amie Marshall, Frank Menna, Ben Ammar and Brittany Startzel are to be highly commended for their sensitivity and efforts to making sure you are 100% satisfied. On the sales side, Ed Fallon and Ed Salloum are willing to help after the sale. Michael Fastman runs and has a great organization !

Jun 06, 2023

njssanta responded

The service group at BMW of Ft. Washington is very customer satisfaction oriented. Rich Lanci, Giuseppe Messina, Amie Marshall, Frank Menna, Ben Ammar and Brittany Startzel are to be highly commended for their sensitivity and efforts to making sure you are 100% satisfied. On the sales side, Ed Fallon and Ed Salloum are willing to help after the sale. Michael Fastman runs and has a great organization !

April 04, 2023

Dealership Rating
Employee Rating

Ben helped me with my 3 series in service and Brittany was amazing as always! More

by Tim Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lanci, Ryan Young, Ben Ammar

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Apr 07, 2023

BMW of Fort Washington responded

Hello Tim, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

April 01, 2023

Dealership Rating
Employee Rating

Ben is friendly to me. He helps me get things done. I like Ben. Thanks More

by Chenj1007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar , Michael Fastman

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Apr 04, 2023

BMW of Fort Washington responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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