Brittany Weiss
Brittany Weiss at Autohaus BMW

Brittany Weiss

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.6
247 Reviews
4.6

247 Reviews

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247 Reviews of Brittany Weiss

February 10, 2026

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had an excellent experience at AutoHaus BMW! The staff was professional, friendly, and attentive from start to finish. They took the time to answer all my questions and made the entire process s More

by Tranice
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Recommend Dealer
Yes
Feb 10, 2026

Autohaus BMW responded

Thanks for the 5 - star review and for being a valued customer! We're pleased to hear about your positive experience with us. Your continued support means a great deal to us.

February 09, 2026

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I was greeted by friendly service members who took the time to ask questions to gain an understanding of the problem. Issue resolved! Great service! More

by mcneill
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Recommend Dealer
Yes
Feb 09, 2026

Autohaus BMW responded

Thanks for the review! It's customers like you who inspire us to keep striving for excellence. We can't wait to continue serving you with the same level of quality and care in the future. Once again, thank you for your ongoing support and trust in us.

February 05, 2026

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Also get excellent service and good communication. They worked to get me in and out timely. More

by Brent.VanConia
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Recommend Dealer
Yes
Feb 05, 2026

Autohaus BMW responded

Thanks for the review! It's customers like you who inspire us to keep striving for excellence. We can't wait to continue serving you with the same level of quality and care in the future. Once again, thank you for trusting in us.

February 03, 2026

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I was greeted immediately, directed toward the waiting area and quickly checked in. Service was done in a timely manner. The waiting area was very comfortable and clean. Check out was a breeze, too. More

by Susankohlmeier
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Recommend Dealer
Yes
Feb 03, 2026

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with.

January 20, 2026

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The sunroof drain line from my 2023 X3 when installed by manufacturer was ran back into the car underneath floor mats and flooded car. Dealer takes no responsibility and it will continue to cause issues I More

by robertgray012
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Recommend Dealer
No
Feb 07, 2026

Autohaus BMW responded

Mr. Gray, When we saw your vehicle at 62726 miles, we offered to diagnosis why there was water in the floor boards. You declined having us do that, instead you proceeded to fix the wiring issue instead. Then at 63463 and 2 months later, a body shop in Olivette contacted us to diagnosis several warning lights that appeared after they removed the carpets and perhaps found the cause of the leak? Had we been able to find the leak at 62726 miles; it would have helped prevent or slow the corrosion that you now have. We are always willing to help customers out of bad situations. If you would like to talk about options please contact, Service Director, Todd Feuerhaken, at 314-727-8870.

January 15, 2026

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Great service, everyone is always friendly and I enjoy their waiting area. I've been to all the BMW dealers in the area and I prefer Autohaus. More

by avoelkel
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Recommend Dealer
Yes
Jan 20, 2026

Autohaus BMW responded

Thank you so much for your kind words! It's always such a pleasure to work with you at Autohaus. We can't thank you enough for your support and can't wait to have you with us again.

January 07, 2026

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Over the last 10 years I have purchased two cars from Autohaus BMW and have used their service department exclusively. When I bring my car in for service, I am greeted by name the minute I enter the serv More

by Gail
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Recommend Dealer
Yes
Jan 07, 2026

Autohaus BMW responded

Thanks for the 5 - star review and for being a valued repeat customer! We're pleased to hear about your positive experience with us again. Your continued support means a great deal to us.

January 01, 2026

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Prompt in assistance with any problems; High quality service; The staff are polite and considerate More

by andivasile
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Recommend Dealer
Yes

Other Employees Tagged: Zinaida Bajramovic

Jan 02, 2026

Autohaus BMW responded

Thanks for the review! We are thrilled that you enjoyed your time here with us. We will be sharing your feedback with our team, and please revisit us again!

December 30, 2025

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Efficient but do not like the fee for each problem you want investigated for repair More

by Tully_john
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Recommend Dealer
Yes
Dec 30, 2025

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with.

December 29, 2025

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I was not very pleased with service or advisor. I just had front and rear brakes with rotors and now I need front brakes again. I believe the brakes were put on incorrectly because my car was shaki More

by nakiadecor
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Recommend Dealer
No
Feb 07, 2026

Autohaus BMW responded

Thank you for your review. We apologize for any inconvenience and misunderstanding with your recent Service appointment. Your mileage since replacement indicated that it was normal wear and tear and required another replacement. Please contact our Service Director, Todd Feuerhaken, at 314-727-8870, if your situation was not totally rectified to your satisfaction.

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