Brittany Weiss
Brittany Weiss at Autohaus BMW

Brittany Weiss | Page 2

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.7
298 Reviews

Dealership Experience

4 yrs

4.7

298 Reviews

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298 Reviews of Brittany Weiss

August 14, 2026

Dealership Rating
Employee Rating

Brittany in the service department is amazing and very helpful. She is knowledgeable and extremely efficient. Everyone I have dealt with is very nice and friendly. More

by wannaba10again
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2026

Autohaus BMW responded

Thank you for the 5 - star review! We are happy that Brittany impressed you in this way. We are very lucky to have her at Autohaus. Take care and see you next time!

August 12, 2026

Dealership Rating
Employee Rating

Outstanding service and communication by the entire team including valet, service technician, service desk and cashiet More

by Ken.mallin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2026

Autohaus BMW responded

Thanks for the 5 - star review! Ken, you made our day with this review. We strive to deliver great experiences consistently so we can hear about fantastic reviews like this one. It's customers like you who make our work so rewarding. We can't wait to continue serving you with the same level of quality and care in the future. Once again, thank you for your trust in us.

August 07, 2026

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Employee Rating

All personnel are polite and helpful Service Department is very knowledgeable and keep progress updates. The dealership is warm and welcoming More

by lvritter01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2026

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with.

July 30, 2026

Dealership Rating
Employee Rating

The people I dealt with are pleasant, helpful and professional. The service was completed on time at a reasonable cost. My BMW was returned to me freshly cleaned and washed. Excellent dealership. More

by PJ330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem

Jul 30, 2026

Autohaus BMW responded

Thanks for the review! We're thrilled that you had a great experience here in the service department and with the staff. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

July 28, 2026

Dealership Rating
Employee Rating

My two experiences with the service department and Brittney have exceeded my expectations. The communication and whole process was easy. More

by ses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2026

Autohaus BMW responded

Thank you for your gracious words and review! We're delighted to hear you enjoyed Autohaus and making the customers feel special is our top priority. Your feedback motivates us to keep exceeding expectations.

July 28, 2026

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Great ambiance, amenities, staff and service. Everything you would expect from a luxury car dealership. More

by abelsonb
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2026

Autohaus BMW responded

On behalf of Autohuas BMW, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback with our team, and please revisit again!

July 13, 2026

Dealership Rating
Employee Rating

It takes 3 weeks to get an appointment. Then I had to wait 2 hours to get the safety and emission test along with a battery registration ( which seems like it should not be necessary $100). More

by toddj4thaus7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 10, 2026

Autohaus BMW responded

We apologize for the inconvenience in waiting for an appointment. We have been very busy. Without your correct name, it is difficult to discuss your charges. We can address the credit card fee as most dealerships have a credit card fee now. Debit card, cash or check is no fee. You also, received an automatic 5% rewards posted to your New Autohaus rewards app for you to use on your next service visit. So a net plus 3% if you used a credit card. Perhaps you will reconsider. Thanks.

June 30, 2026

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Employee Rating

Friendly advisors and cashiers, technicians are top notch and always do the job right the 1st time More

by timmcnamee19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2026

Autohaus BMW responded

Thanks for the review! We're thrilled that you had an amazing experience here at Autohaus. Thank you for choosing us and for taking the time to leave such positive feedback. You're always welcome here!

June 24, 2026

Dealership Rating
Employee Rating

Brittany is exceptional… friendly and thorough. Always appreciate hearing from the technicians about what needs to be done to service my car. More

by alexann1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2026

Autohaus BMW responded

Thanks for the 5 - star review! We're pleased to hear about your positive experience with Brittany. Your support means a great deal to us, and we couldn't have been more happier to serve you here at Autohaus.

June 23, 2026

Dealership Rating
Employee Rating

Always have a great experience at this dealership. I've been to other BMW dealerships in the area but have not experienced the same level of service. They are my preferred service provider even with More

by avoelkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Buie

Jun 23, 2026

Autohaus BMW responded

Thanks for the review! We're thrilled that you had an amazing experience here in the service department. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

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