Brittany Weiss
Brittany Weiss at Autohaus BMW

Brittany Weiss

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.6
229 Reviews
4.6

229 Reviews

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229 Reviews of Brittany Weiss

November 03, 2025

Dealership Rating
Employee Rating

Great service. Very helpful and quick. It was easy to schedule and it went very smoothly. More

by jckerckhoff
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 03, 2025

Autohaus BMW responded

Thanks for the 5 -star review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with.

October 30, 2025

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Bought my car at Autohaus in 2016 and have always taken it back there for all service visits. Always a good experience. Great people. More

by jhasik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2025

Autohaus BMW responded

Thanks for the 5 -star review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with.

October 29, 2025

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Went in for oil change and a recall and received excellent service. Will be back! More

by Ericjezek
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Recommend Dealer
Yes
Oct 29, 2025

Autohaus BMW responded

Thank you Eric for your kind words! We're glad you're happy with our services. We appreciate you being a customer and your words serve as a great testament to the hard work and dedication we invest in the service department. Please come visit us again soon!

October 12, 2025

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Very efficient scheduling for service. Service was performed timely and communication was exceptional. Would definitely recommend. More

by karengoodwine
Service Price Transparency
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Recommend Dealer
Yes
Oct 14, 2025

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know

October 07, 2025

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1. Communication with my sevice tech Brittani Weiss was very bad. The dealership had my vehicle for 3 weeks the only time she communicated with me was when I dropped the vehicle off and when it was ready. More

by mb44special
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Recommend Dealer
No

Other Employees Tagged: Chris Buie

October 04, 2025

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When I take my Honda to the dealership for service they always return it washed. When picking up my BMW after a few days I know it will need washing. By me. Also, bought my X5 2 months ago with monitor iss More

by Sschweiger3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Autohaus BMW responded

Thank you for your feedback. We apologize for any delays you experienced at Autohaus. Your input helps us improve, and we'll work on ensuring better service in the future. We hope to have the chance to serve you better next time.

September 22, 2025

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Very clear communication; highly responsive. Kind and courteous customer service. Always has been a pleasure to work with. Thank you! More

by blipic
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again

September 19, 2025

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Employee Rating

The staff at Autohaus BMW was exceptionally nice and enjoyable to talk to and excellent in their service! The pricing was very reasonable. A special shout out to Brittany my service advisor. Finally, More

by kurtmund
Service Price Transparency
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Recommend Dealer
Yes
Sep 19, 2025

Autohaus BMW responded

Thank for the 5 - stars and your gracious words! We're delighted to hear that you enjoyed the staff hear at Autohaus and especially Brittany in the service department. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again in the future!

September 17, 2025

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My experience was very positive and they explained everything clearly. Everyone was extremely nice and helpful. Thank you More

by Sherry
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Recommend Dealer
Yes

Other Employees Tagged: Robert Rea, two very polite young ladies at the desk where I picked up my vehicle and a really kind young man when I dropped it off at 1:00.

Sep 18, 2025

Autohaus BMW responded

Sherry, thanks for the review! Out team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer. If you have any additional services you need, please don't hesitate to call us!

September 12, 2025

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Every time I go to this dealership I am blow away by the professionalism, friendliness, and attentiveness of the staff! Plus the location itself is clean, has an awesome showroom and waiting area, and top t More

by Nikki
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Samuel STEIDLEY

Sep 15, 2025

Autohaus BMW responded

Thank you Nikki for your kind words! We're glad you're happy with our services. We appreciate you being a customer and your words serve as a great testament to the hard work and dedication we invest in each job. Please come visit us again soon!

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