Brittany Weiss
Brittany Weiss at Autohaus BMW

Brittany Weiss

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

Contact Me
4.6
252 Reviews
4.6

252 Reviews

Write a Review

252 Reviews of Brittany Weiss

March 06, 2026

Dealership Rating
Employee Rating

The best service department I have ever used. They are courteous, professional and always put the customer first. It isn’t the cheapest but is quality and the waiting room is the absolute best. More

by derousser1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Javier Terrazas

March 04, 2026

Dealership Rating
Employee Rating

The dealership and the mechanic get an outstanding review from me. They took the time to identify a particularly elusive mechanical issue that stumped other dealership technicians. They were excellent in c More

by TO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Manager Todd, and the mechanic Andrew

Mar 05, 2026

Autohaus BMW responded

Thank you for the review! We are so happy that you enjoyed your experience with us and we strive to give our customers a pain free experience. We appreciate the great review and look forward to working with you again

February 27, 2026

Dealership Rating
Employee Rating

Autohaus BMW have excellent customer service , team was professional, friendly, from start to finish! Awesome More

by hedwards4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2026

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with.

February 25, 2026

Dealership Rating
Employee Rating

I’ve always had a great experience coming to this dealership, the staff is always well prepared. More

by Darrenstreibig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2026

Autohaus BMW responded

Darren, thanks for the review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with.

February 16, 2026

Dealership Rating
Employee Rating

I have always been very well taken care of by the service advisors, Brittany and Chris. More

by Jheninger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Buie

Feb 17, 2026

Autohaus BMW responded

Thanks for the review and we greatly appreciate your loyalty to us. We look forward to working with you again!

February 10, 2026

Dealership Rating
Employee Rating

had an excellent experience at AutoHaus BMW! The staff was professional, friendly, and attentive from start to finish. They took the time to answer all my questions and made the entire process s More

by Tranice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2026

Autohaus BMW responded

Thanks for the 5 - star review and for being a valued customer! We're pleased to hear about your positive experience with us. Your continued support means a great deal to us.

February 09, 2026

Dealership Rating
Employee Rating

I was greeted by friendly service members who took the time to ask questions to gain an understanding of the problem. Issue resolved! Great service! More

by mcneill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2026

Autohaus BMW responded

Thanks for the review! It's customers like you who inspire us to keep striving for excellence. We can't wait to continue serving you with the same level of quality and care in the future. Once again, thank you for your ongoing support and trust in us.

February 05, 2026

Dealership Rating
Employee Rating

Also get excellent service and good communication. They worked to get me in and out timely. More

by Brent.VanConia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2026

Autohaus BMW responded

Thanks for the review! It's customers like you who inspire us to keep striving for excellence. We can't wait to continue serving you with the same level of quality and care in the future. Once again, thank you for trusting in us.

February 03, 2026

Dealership Rating
Employee Rating

I was greeted immediately, directed toward the waiting area and quickly checked in. Service was done in a timely manner. The waiting area was very comfortable and clean. Check out was a breeze, too. More

by Susankohlmeier
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2026

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with.

January 20, 2026

Dealership Rating
Employee Rating

The sunroof drain line from my 2023 X3 when installed by manufacturer was ran back into the car underneath floor mats and flooded car. Dealer takes no responsibility and it will continue to cause issues I More

by robertgray012
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Feb 07, 2026

Autohaus BMW responded

Mr. Gray, When we saw your vehicle at 62726 miles, we offered to diagnosis why there was water in the floor boards. You declined having us do that, instead you proceeded to fix the wiring issue instead. Then at 63463 and 2 months later, a body shop in Olivette contacted us to diagnosis several warning lights that appeared after they removed the carpets and perhaps found the cause of the leak? Had we been able to find the leak at 62726 miles; it would have helped prevent or slow the corrosion that you now have. We are always willing to help customers out of bad situations. If you would like to talk about options please contact, Service Director, Todd Feuerhaken, at 314-727-8870.

1
...

Dealership Inventory (247 Vehicles)

new 2026 BMW X1 car, priced at $49,100
2026 BMW X1
new
Mineral White Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X5 car, priced at $113,850
2026 BMW X5
new
Pure exterior
Automatic
All-wheel Drive
new 2026 BMW X3 car, priced at $60,740
2026 BMW X3
new
Alpine White exterior
Automatic
All-wheel Drive
new 2026 BMW M3 car, priced at $95,250
2026 BMW M3
new
Alpine White exterior
Automatic
All-wheel Drive
new 2026 BMW i4 Gran Coupe car, priced at $69,550
2026 BMW i4 Gran Coupe
new
Alpine White exterior
Automatic
All-wheel Drive
used 2026 BMW X1 car, priced at $46,520
2026 BMW X1
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive