Brittney Ottaviano | Page 8

Service is very good. Service manager Scott and his team are accountable and take customer satisfaction seriously. are accountable and take customer satisfaction seriously. More

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Kept me updated as to the progress on my car service. Actually saved time by not doing extra procedures. Actually saved time by not doing extra procedures. More

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Excellent customer service from Tucson Subaru. Brittney was courteous, provided sensible recommendations based on the mileage and condition of my vehicle, and updated me through the maintenance process fro was courteous, provided sensible recommendations based on the mileage and condition of my vehicle, and updated me through the maintenance process from the initial inspection to completion. Would definitely go back to Tucson Subaru and highly recommend it to others. More

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Ken & Louie were great. Both were professional, courteous, patient in explaining options, transparent in explaining terms and responsive in responding to our questions. Great customer service! courteous, patient in explaining options, transparent in explaining terms and responsive in responding to our questions. Great customer service! More

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There are not enough amazing words to describe this dealership! Love working with Joe and Traci. All my deals with them are flawless and go way faster than the 187 minute industry average. I have kno dealership! Love working with Joe and Traci. All my deals with them are flawless and go way faster than the 187 minute industry average. I have known Joe for over 15 years. I followed him from a competitor dealership. He is smart, kind, and extremely professional. I always have the best conversations with Joe while we wait for finance to prepare the documents. Traci is the best finance person at Tucson Subaru. She is meticulous, funny, and she is no nonsense. She doesn’t try to sell you things just to make money for herself. She is honest. I also have the best service person, Brittney. Like Joe and Traci, Brittney is very professional and friendly. It’s good to know she actually drives the product. They all do. That’s how you know it’s a good product. In sum, I had another great experience at Tucson Subaru. I tell all my friends to go there, as Joe will attest. Thanks you. More

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Neat, clean and upbeat. Thorough follow through. I highly recommend the dealership. Not as fond of a phone runaround with service, however, my sales person fixed things for them. recommend the dealership. Not as fond of a phone runaround with service, however, my sales person fixed things for them. More

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Brittany always provides exceptional customer service at all of our appointments. She listens to our concerns and reviews with us how they specifically have been addressed. She has gone above and beyond to all of our appointments. She listens to our concerns and reviews with us how they specifically have been addressed. She has gone above and beyond to research options and send them over to us for different parts and tires that will best meet our lifestyle needs. We highly recommend Brittany for any service support. More

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Britney was extremely knowledgeable and efficient. I could not ask for better service. The problem that I had with my 2019 Subaru was a battery that was defective and the last battery was replaced on th could not ask for better service. The problem that I had with my 2019 Subaru was a battery that was defective and the last battery was replaced on the warranty just about one year ago. Subaru batteries are not good in Arizona and I’ve replaced at least three of them in the last year. Britney went the extra mile for me got me a loaner car and I was on my way in a very short period of time she also kept me up-to-date via text messaging. I would highly recommend her as a service writer and she is definitely management material. More

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I always feel good leaving my car at Tucson Subaru. Everyone there is very attentive, courteous and helpful. My service advisor, Brittney, always stays in touch with me while my car is in their shop. I Everyone there is very attentive, courteous and helpful. My service advisor, Brittney, always stays in touch with me while my car is in their shop. I highly recommend their service. More

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Service advisor Britney has impeccable professionalism. She diagnoses issue gets to the point, Vehicle was ready same day. A true leader and service department. Tucson Subaru has excellent Steph and servic She diagnoses issue gets to the point, Vehicle was ready same day. A true leader and service department. Tucson Subaru has excellent Steph and service advisors recommend him highly! More

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