Brittney Ottaviano
Brittney Ottaviano at Tucson Subaru

Brittney Ottaviano | Page 8

Service Advisor

Tucson Subaru

4901 N Oracle Rd
Tucson, AZ 85704

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4.9
164 Reviews
4.9

164 Reviews

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164 Reviews of Brittney Ottaviano

February 07, 2022

Dealership Rating
Employee Rating

CJ was wonderful to work with and everyone at the dealership was friendly and helpful. I would highly recommend him and the dealership to all my friends. More

by mariadelgado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2022

Tucson Subaru responded

Thank you so much for the kind review! We are happy to have you in our Subaru Family! - Brittney

Feb 09, 2022

Tucson Subaru responded

Thank you for becoming a full Subaru Family now. If you ever have questions please contact me. I will be here for you and your wife. She might want to up grade...lol. Take care, CJ

Feb 28, 2022

Tucson Subaru responded

Thank you for the Extraordinary review! - Curt

February 07, 2022

Dealership Rating
Employee Rating

Brittney Very kind, helpfull on what needed to be done on my car. Excellent customer service. More

by jri1668
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2022

Tucson Subaru responded

Thank you so much for your kind words! So glad I could help you with your vehicle service, and I hope to work with you again in the future! -Brittney

February 05, 2022

Dealership Rating
Employee Rating

Simply the best; A few words don’t say what I feel… Broke down from out of state.. just past warranty, and Service Director Mr. Scott Gregg decided to take care of a stranger..he went the extra mile… Love ya More

by Richard Winship
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Gregg

Feb 05, 2022

Tucson Subaru responded

Thank you Richard for the kind words. So happy to have been able to get you taken care of. Safe travels and happy motoring. Scott G.

Feb 05, 2022

Tucson Subaru responded

It was a pleasure working with you Mr. Winship, and thank you so much for the great advice, I certainly will not forget. :) -Brittney

Feb 06, 2022

Richard Winship responded

Not just kind words Scott … honest truth- you stepped up without being asked .. and got to give a shout out to Service Manager Brittney - thanks for keeping me informed along the way,…she’s one that will be going places :) Richard

January 29, 2022

Dealership Rating
Employee Rating

Service is very good. Service manager Scott and his team are accountable and take customer satisfaction seriously. More

by John Deere
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 04, 2022

Tucson Subaru responded

Thank you so much for your kind review! We truly do strive for extraordinary service and to make sure you're leaving the dealership safe and happy. Take care! -Brittney

January 17, 2022

Dealership Rating
Employee Rating

Kept me updated as to the progress on my car service. Actually saved time by not doing extra procedures. More

by secxcpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Valencia

Jan 21, 2022

Tucson Subaru responded

Thank you for your kind review, we are always happy to help! -Brittney

January 15, 2022

Dealership Rating
Employee Rating

Excellent customer service from Tucson Subaru. Brittney was courteous, provided sensible recommendations based on the mileage and condition of my vehicle, and updated me through the maintenance process fro More

by Robert A. Calkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2022

Tucson Subaru responded

Thank you so much for your kind words Mr. Calkins, it truly was a pleasure working with you! Hope to see you in the future as well! -Brittney

January 14, 2022

Dealership Rating
Employee Rating

Ken & Louie were great. Both were professional, courteous, patient in explaining options, transparent in explaining terms and responsive in responding to our questions. Great customer service! More

by tnj
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Louie Ascencio, Ken Murch

Jan 14, 2022

Tucson Subaru responded

Thank you, tnj. I truly appreciate your business and you taking the time to tell others about your experience. Enjoy you new Outback! KM

Jan 17, 2022

Tucson Subaru responded

Thank you !! ; ) Louie A

January 11, 2022

Dealership Rating
Employee Rating

There are not enough amazing words to describe this dealership! Love working with Joe and Traci. All my deals with them are flawless and go way faster than the 187 minute industry average. I have kno More

by Tsadorf
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Traci Roberts, Joe Micoletti

Jan 11, 2022

Tucson Subaru responded

Thank you so much for your kind words! It was great seeing you today, and congratulations on yet another new Subaru!! Can’t wait to see you in the near future for service! ☺️ -Brittney

Jan 11, 2022

Tucson Subaru responded

Wow! Thank you so much for this over-the-top review! You are always a delight to work with yourself 😊. Enjoy the new Crosstrek! Joe

Jan 11, 2022

Tucson Subaru responded

Thank you for your kind words. It's always a pleasure to help you!!!!!!!!!! Traci

Jan 11, 2022

Tsadorf responded

You are both so welcome! I appreciate all you do. I feel like people only take time to comment with negative things anymore. I prefer to use my time to recognize the goodness. So when I experience it, I take the time to reflect and say what I actually am feeling, as well as list the facts. So, you may think “over-the-top,” but I simply call it the truth. Glad I met you, Joe, and that you introduced me to Brittney and Traci. Hope those cars start rolling in soon so you all can sell them and service them!

January 10, 2022

Dealership Rating
Employee Rating

Neat, clean and upbeat. Thorough follow through. I highly recommend the dealership. Not as fond of a phone runaround with service, however, my sales person fixed things for them. More

by CosmicMama
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2022

Tucson Subaru responded

Thank you for your kind review. Always here if you need us. Darla

Jan 11, 2022

Tucson Subaru responded

Thank you so much, always happy to help. It was a pleasure working with you! ☺️ -Brittney

Jan 13, 2022

Tucson Subaru responded

Thank you so much for the wonderful review! Enjoy your new car! -Monica

January 05, 2022

Dealership Rating

Brittany always provides exceptional customer service at all of our appointments. She listens to our concerns and reviews with us how they specifically have been addressed. She has gone above and beyond to More

by Smith Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2022

Tucson Subaru responded

Thank you so much for your kind words! It was a pleasure working with you and I hope to be able to work with you again in the future! -Brittney

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