Brock Grim
Brock Grim at Toyota of Des Moines

Brock Grim | Page 2

Service Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.6
183 Reviews
4.6

183 Reviews

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183 Reviews of Brock Grim

July 08, 2026

Dealership Rating
Employee Rating

Very pleased with the service and the overall process. Don't enjoy the repetitive surveys however. I like Toyota of Des Moines More

by kwsteeler
Recommend Dealer
Yes

Other Employees Tagged: Brock Grim

July 03, 2026

Dealership Rating
Employee Rating

Everyone was very helpful and professional in helping us resolve a difficult situation. Brock was great, Chad was great, and Kelly was great. Shane was extremely helpful as well. Thank you. More

by Deadwoodmikemike57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 01, 2026

Dealership Rating
Employee Rating

Maintenance was done promptly and no problems were found. Scheduling was eas and it was fast. More

by Jamesrolson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis

June 27, 2026

Dealership Rating
Employee Rating

I had an urgent situation and they came through to get my problem resolved. Kept me informed. More

by RECKOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis

June 22, 2026

Dealership Rating
Employee Rating

We are from out of state and had our check engine light come on. We took the car in, without an appointment. Even though they were busy, they took the time to check everything out. Brock, the service manag More

by rcagrandma
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 21, 2026

Dealership Rating
Employee Rating

It's a very nice dealer ship, everyone is nice. Very quick, clean and nice waiting room More

by EXPRESS242
Service Price Transparency
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Recommend Dealer
Yes

June 17, 2026

Dealership Rating
Employee Rating

They do a good job whenever I come in. No complaints, I wish there was an on site carwash. More

by tjbahner
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

June 16, 2026

Dealership Rating
Employee Rating

Ewell, took longer than I was told, but had a hangup changing low beam bulbs back to OEM from what was on car when I bought it. More

by lowell
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Gabe Naylor

June 06, 2026

Dealership Rating
Employee Rating

Very friendly and knowledgeable. Great service, nice waiting room with coffee and donuts. Easily accessible off the highway. More

by Sue
Service Price Transparency
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Recommend Dealer
Yes

May 30, 2026

Dealership Rating
Employee Rating

Friendly and helpful service managers. Service completed in a timing matter. Work was dine to my satisfaction. More

by KELLIJCONGER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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