Bronson Miller
Bronson Miller at Lehigh Valley Honda

Bronson Miller

Service Manager

Lehigh Valley Honda

675 State Avenue
Emmaus, PA 18049

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4.7
171 Reviews

Languages Spoken

English English

4.7

171 Reviews

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171 Reviews of Bronson Miller

August 01, 2026

Dealership Rating
Employee Rating

Let’s just say that we bought our car at LV Honda, sales agent was fine however their service department is absolutely the worse experience we have ever had. My husband took our car there for an oil change More

by Navypop6844
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Sam Azar

July 31, 2026

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Service department is exceptional in all ways , courtesy,efficient and keeping customer informed !Thank Again ! More

by Ptalian77
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Azar

July 25, 2026

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Really good experience at the Service Department, Lehigh Valley Honda is always the Best place to buy or Service Your car. I’ll recommend it 100% ⭐️⭐️⭐️⭐️⭐️ More

by titot125
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 27, 2026

Lehigh Valley Honda responded

Thank you for your recommendation, and for highlighting our team’s efforts. See you next time at Lehigh Valley Honda, Tito!

July 24, 2026

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This dealership used to be really good and I had a great advisor that was either fired or quit. Now everytime I go the advisors try to upsell me on things I don't need. Like Fuel Induction service for examp More

by Sbright2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sam Azar , Jim Copek

Jul 24, 2026

Lehigh Valley Honda responded

I'm disappointed to learn about your recent experiences with our service team. We always aim for transparency in our dealings, and we apologize if you felt pressured into unnecessary services. Your insights are valuable, and someone will be in touch with you directly to discuss this further. Best, Bronson Miller - Service Manager - (610) 965-1332

Jul 24, 2026

Sbright2011 responded

I didn't feel pressured I just knew the services like cabin air filter (replaced it recently myself), transmission fluid change (Had it replaced last year), fuel induction service (My car isn't direct injected but port injected so is not even necessary), and engine air filter (Have an aftermarket PRL) all were an attempted upsell and declined them, but I just don't appreciate the attempt to get an additional $200 out of me for that fuel induction service when I already was on the hook for a $200 wheel alignment.

July 08, 2026

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Sam and Sue were fantastic with understanding what service I needed. I saw every employee working together. I drove in the service bay and was immediately greeted, mileage taken and asked what servi More

by Linda
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sam Azar , Sue - she was to the left of Sam.

Jul 08, 2026

Lehigh Valley Honda responded

Thank you for highlighting the teamwork and efficiency of our staff, Linda! We're a team you can count on at Lehigh Valley Honda, and we look forward to seeing you next time. Safe travels!

June 29, 2026

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Great customer service and they are always there to help get what you need with your vehicle. More

by klinger1023
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jun 30, 2026

Lehigh Valley Honda responded

Thanks for the great review and trust in our team at Lehigh Valley Honda!

June 27, 2026

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Always great and timely service! Friendly welcome, short wait time Quick and professional state inspection. Staff was friendly, explained everything clearly, and got me back on the More

by Heidi
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam Azar

Jun 29, 2026

Lehigh Valley Honda responded

Heidi, we're happy to hear our team made the process quick and professional at Lehigh Valley Honda. Safe travels, we look forward to serving you again!

June 18, 2026

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Love the technology of the mechanic video taping his findings . Sam is the go to person to talk about what I need to do first and helped me navigate the mechanics recommendation. I trust the mechanic More

by Debtartaglia7
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Azar

Jun 22, 2026

Lehigh Valley Honda responded

We love seeing your five-star review! Thank you for choosing Lehigh Valley Honda and for highlighting Sam and our team. We truly value your business and your support!

June 18, 2026

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Lehigh Valley Honda consistently delivers great customer service. I’ll never take my Ridgeline anywhere else. BRAVO!! More

by PackerXPunk
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sam Azar

Jun 18, 2026

Lehigh Valley Honda responded

Thank you for your continued trust in our team! We look forward to seeing you and your Ridgeline back at Lehigh Valley Honda!

June 15, 2026

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Employee Rating

Service is consistently excellent. I'm always alerted about any additional service needed besides what I requested. Sam takes time to listen/respond to my questions & we mutually arriv More

by fris56.af
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Azar

Jun 16, 2026

Lehigh Valley Honda responded

Thank you for sharing your review of Sam and our team! We strive to be as informative and helpful as possible so that our customers can make confident, well-informed decisions. We hope you will continue to rely on us for all your auto-related needs! See you next time at Lehigh Valley Honda!

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