Efficient scheduling.
Clear understanding of what needed to be done and pricing. Video update helpful and turnaround was acceptable
Clear understanding of what needed to be done and pricing. Video update helpful and turnaround was acceptable
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by ANGEL-ABB
Verified Customer
Verified Customer
Other Employees Tagged:
Brooke Beaudin
Very prompt customer service.
I love the pick up and drop off service as well.
I love the pick up and drop off service as well.
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by TINASWARTZ
Verified Customer
Verified Customer
Service Price Transparency
Apr 05, 2026 -
BMW of Sarasota responded
We appreciate your kind words about our prompt customer care and pick up and drop off service for your BMW X3. Brooke thanks you for the five star review.
Excellent service done in a timely manner.
Car returned washed and clean. Friendly and professional.
Car returned washed and clean. Friendly and professional.
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by mewerg
Verified Customer
Verified Customer
Service Price Transparency
Apr 02, 2026 -
BMW of Sarasota responded
It’s great to know your BMW 530e was serviced quickly and returned sparkling clean. Brooke will be pleased to hear you enjoyed the friendly and professional care. We look forward to helping you again.
Out standing customer service .
Brook was amazing she had my car picked up and she dropped off back at my house that evening . Price was much better than other BMW saved me $350.com
Brook was amazing she had my car picked up and she dropped off back at my house that evening . Price was much better than other BMW saved me $350.compared to another BWW. Would highly recommend Sarasota BMW .
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by s6gomez
Verified Customer
Verified Customer
Service Price Transparency
Mar 30, 2026 -
BMW of Sarasota responded
Delighted to hear Brooke provided exceptional service by arranging pickup and evening return of your BMW X5. We’re glad our pricing saved you $350 compared to another BMW and met your expectations. Thank you for recommending us.
Everything was spedicious and clear.
. From quote to check out ! Thank you for your professionalism
. From quote to check out ! Thank you for your professionalism
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by DWB
Verified Customer
Verified Customer
Service Price Transparency
Mar 30, 2026 -
BMW of Sarasota responded
It’s great to know the process from estimate to checkout was smooth and transparent. Brooke and our team appreciate your kind words about our professionalism during service on your Mercedes-Benz C-Class. Thank you for sharing your experience with us.
Rahul is a class act.
My previous salesperson, James Frye, is not a class act.
I plan to recommend Rahul to everyone I know who is looking for a BMW.
My previous salesperson, James Frye, is not a class act.
I plan to recommend Rahul to everyone I know who is looking for a BMW.
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by baycityart
Verified Customer
Verified Customer
Mar 29, 2026 -
BMW of Sarasota responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Rahul here at BMW of Sarasota.
New battery Vehicle was towed in for new 12 volt battery.
Expensive but satisfactory. Thanks
Expensive but satisfactory. Thanks
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by Burton
Verified Customer
Verified Customer
Other Employees Tagged:
Brooke Beaudin
Mar 26, 2026 -
BMW of Sarasota responded
Thank you for trusting us with your BMW X5’s new 12-volt battery. We’re glad the service met your expectations despite the higher cost. We appreciate your feedback.
Totally different experience than my first experience.
Arrived earlier than my appointment. Very facile experience to check in, saw my advisor very quickly. Also, was advised by another person, accur
Arrived earlier than my appointment. Very facile experience to check in, saw my advisor very quickly. Also, was advised by another person, accurately, that I needed new tires - was in, originally, for a new battery. Work was completed by mid afternoon. No surprises. Brooke was delightful and helpful!
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by carla.cimo
Service Price Transparency
Mar 25, 2026 -
BMW of Sarasota responded
It’s great to hear your check-in went smoothly and that our advisor was able to quickly direct you to the right service. We’re glad Brooke and the team completed the tire and battery work by mid afternoon with no surprises. Thank you for trusting us with your BMW.
Very informative and helpful I really like the videos and
Brooke is excellent We will use this dealership again
Brooke is excellent We will use this dealership again
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by TKBROCK
Verified Customer
Verified Customer
Other Employees Tagged:
Brooke Beaudin
Mar 25, 2026 -
BMW of Sarasota responded
Thank you for your feedback. We’re grateful you found our videos helpful and that Brooke delivered excellent support. We look forward to assisting you with your BMW again.
Brooke is an excellent service representative.
She is always attentive to our needs and goes above and beyond to relay information on the status of our vehicle and actually recommended us to cont
She is always attentive to our needs and goes above and beyond to relay information on the status of our vehicle and actually recommended us to contact our insurance agency for possible insurance coverage to repair a rodent problem. This was very helpful as I would have never thought to contact the insurance agent. She's a keeper for sure.
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by JCWEAV
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2026 -
BMW of Sarasota responded
It’s great to hear Brooke provided such attentive support during your BMW 430 service. Her suggestion to contact your insurance about the rodent damage was smart, and we’re glad it proved helpful. Let us know if there’s anything else we can do for you.