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Brooke Higgins
Brooke Higgins at York Chrysler Dodge Jeep Ram of Plainfield

Brooke Higgins | Page 4

Advisor

York Chrysler Dodge Jeep Ram of Plainfield

2695 E Main St
Plainfield, IN 46168

Contact Me
4.5
45 Reviews

Languages Spoken

English English

4.5

45 Reviews

Write a Review

45 Reviews of Brooke Higgins

September 11, 2024

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Employee Rating

Im very happy with the dealership service department and the manner in which they treat me. It keeps me coming back More

by JJN5930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt O'Brien , Josh Herington, Miguel Squadrito

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Sep 11, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing York Chrysler Dodge Jeep Ram of Plainfield. We look forward to having you as one of our valued customers for many more years to come! Jamie Freeman Service Manager

September 10, 2024

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Employee Rating

No communication, no return of calls, lack of giving answers on the status of the repair. More

by Ryansmith4719
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Sep 14, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Ryan. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Josh Frick General Manager jfrick@yorkautomotive.com

September 01, 2024

Dealership Rating
Employee Rating

Polite, nice people got the job done quickly. Had no issues with any one or thing More

by naveris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Frick, Dylan Murphy, Matt O'Brien, Jamie Freeman , Josh Herington, Cathy Lammer, Ramses Margary, Chris Potter, Miguel Squadrito

Print
Sep 03, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

August 28, 2024

Dealership Rating
Employee Rating

I continue to use the service department because I feel that I am treated honestly and respectfully. More

by JJN5930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt O'Brien

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Aug 28, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that Matt, Brooke, and our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager

August 28, 2024

Dealership Rating
Employee Rating

The service department is simply outstanding. They are honest accurate and communicate well. Thank you! More

by jaygreenzweig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Squadrito

Print
Aug 28, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that we were able to help you out, Jay! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager

August 26, 2024

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Employee Rating

The service people are always pleasant; and the location is not far from my home. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 26, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Hello, Sharon! We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jamie Freeman Service Manager

August 24, 2024

Dealership Rating
Employee Rating

The people there are going the extra mile in making sure your needs are met More

by Buck2861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt O'Brien, Jamie Freeman , Josh Herington

Print
Aug 25, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

August 23, 2024

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Employee Rating

I was proud of the service that was provided by you and your team it was very good More

by richard.ottinger5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Clos, Josh Frick, Matt O'Brien, Jamie Freeman , Josh Herington, Cathy Lammer, Ramses Margary, Chris Potter, Miguel Squadrito

Print
Aug 25, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks, Richard, for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager

August 22, 2024

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Employee Rating

They went beyond all expectations to take care of me. Their service is extremely good. More

by RIKCHSBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt O'Brien , Josh Herington, Miguel Squadrito

Print
Aug 23, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jamie Freeman Service Manager

August 21, 2024

Dealership Rating
Employee Rating

Brooke was very easy to work with. She communicated throughout the process and tried to give solutions when problems occurred. I did encounter several problems with the service tech More

by EMMALAWRENCE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 21, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for taking the time to share your feedback, Emma. We appreciate your business and apologize for the issues that arose as well as any inconvenience caused by us. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield; please don't hesitate to reach out if you need any further assistance! Jamie Freeman Service Manager

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