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Brooke Malia
113 Reviews
113 Reviews
Write a ReviewDealership Experience
3 yrs, 10 mos
Industry Experience
3 yrs, 10 mos
113 Reviews of Brooke Malia
November 29, 2023
I have purchased / leased at least six vehicles from Westside and / or Northside Lexus. I like the cars but it is the dealerships' customer service that keeps me coming back to Lexus. Westside and / or Northside Lexus. I like the cars but it is the dealerships' customer service that keeps me coming back to Lexus. More
by FREEMAN.WADE
Verified CustomerOther Employees Tagged: Alvaro Marquez, Chase Clements
November 10, 2023
Highly recommend Brooke! This was the fastest and easiest car purchase I have ever experienced. Brooke was very knowledgeable about the car I was buying. She was upfront and This was the fastest and easiest car purchase I have ever experienced. Brooke was very knowledgeable about the car I was buying. She was upfront and honest, which I knew because I had already done my own research on the car and price. Although the car did have a technology issue within 24 hours, but Brooke got on it right away and referred me directly to the sales manager. Thanks Brooke! More
by LINDSAY UNG
Other Employees Tagged: JT Teodoro
November 08, 2023
It was a pleasure working with Brooke Malia. She kept me informed on the expected delivery of my new TX 350 and was always very responsive. The paper work went well and she was especially help She kept me informed on the expected delivery of my new TX 350 and was always very responsive. The paper work went well and she was especially helpful going through all the technolgy and setting everything up. Brooke also offered any further assistance if needed. More
by BRAUCH
Other Employees Tagged: Anil Sharma
November 01, 2023
We had an incredible experience with Brooke as our Westside Lexus sales rep. We never felt pressured and she was quick to respond to any questions. We live in Galveston and could have gone to other Le Westside Lexus sales rep. We never felt pressured and she was quick to respond to any questions. We live in Galveston and could have gone to other Lexus dealers that are much closer to Galveston, but we chose Lexus because of the great relationship we have had with Westside for the last 25 years. More
by james
October 14, 2023
I was looking for an easy purchase of a car that I knew I wanted, without unnecessary sales pitches on what I knew I didn't want, and with zero pressure for add ons at point of sale. That is exactly what I wanted, without unnecessary sales pitches on what I knew I didn't want, and with zero pressure for add ons at point of sale. That is exactly what I got and I will happily recommend Westside Lexus to others. More
by lindono5
Other Employees Tagged: Gary Cohen, JT Teodoro
October 07, 2023
Steve Machann is a representative that comprehensively insures that a Westside Lexus customer is treated efficiently and respectfully. insures that a Westside Lexus customer is treated efficiently and respectfully. More
by donanian
Other Employees Tagged: Steve Machann , Laura Brown, Manuel Gomez
October 01, 2023
Brooke and Dominic were extremely professional and knowledgeable about the vehicles. Brooke was very knowledgeable about the technology. This is Our first Lexus and Dealer personal is far better than knowledgeable about the vehicles. Brooke was very knowledgeable about the technology. This is Our first Lexus and Dealer personal is far better than European car dealer we have been purchasing from. We are very satisfied with Our 350 RX F sport. Thank You More
by bl0
Other Employees Tagged: Dominic Thornton
September 15, 2023
I was extremely pleased with Brooke Malia. She was knowledgeable and was able to answer all of my questions. She made the entire transaction a pleasant experience. She was knowledgeable and was able to answer all of my questions. She made the entire transaction a pleasant experience. More
by JOENTX
September 04, 2023
Westside is amazing! Brooke Malia is very professional, knowledgeable and patience. Purchasing a new car with her was a pleasant experience. Highly recommend to everyone. Brooke Malia is very professional, knowledgeable and patience. Purchasing a new car with her was a pleasant experience. Highly recommend to everyone. Glad that Sales manager Homer Hsu assigned her to work with me. Give thanks to Financial Manager Manny Gomez spent his time to solve my problem. Great team would recommend all my friends that needs a Lexus to Westside! More
by davidchang1024
Other Employees Tagged: Homer Hsu , Manuel Gomez
August 29, 2023
Top notch dealership from the top down. Steve Machann and Brooke Malia were fantastic to work with. Steve Machann and Brooke Malia were fantastic to work with. More
by art22
Other Employees Tagged: Steve Machann
