Brooke Malia
Brooke Malia at Westside Lexus

Brooke Malia | Page 11

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

5.0
110 Reviews
5.0

110 Reviews

Write a Review

Dealership Experience

3 yrs, 10 mos

Industry Experience

3 yrs, 10 mos

110 Reviews of Brooke Malia

November 01, 2023

Dealership Rating
Employee Rating

We had an incredible experience with Brooke as our Westside Lexus sales rep. We never felt pressured and she was quick to respond to any questions. We live in Galveston and could have gone to other Le More

by james
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 01, 2023

Westside Lexus responded

James, it's fantastic to know that Brooke and our team at Westside Lexus were able to provide you with an incredible experience. We appreciate your loyalty over the years and look forward to continuing this great relationship! Thanks so much!

October 14, 2023

Dealership Rating
Employee Rating

I was looking for an easy purchase of a car that I knew I wanted, without unnecessary sales pitches on what I knew I didn't want, and with zero pressure for add ons at point of sale. That is exactly what More

by lindono5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Gary Cohen, JT Teodoro

Oct 16, 2023

Westside Lexus responded

We're glad to know you had a smooth and pressure-free buying experience at Westside Lexus. Your recommendation means the world to us! Enjoy your new car, and thank you for choosing our dealership.

October 07, 2023

Dealership Rating
Employee Rating

Steve Machann is a representative that comprehensively insures that a Westside Lexus customer is treated efficiently and respectfully. More

by donanian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Machann , Laura Brown, Manuel Gomez

Oct 09, 2023

Westside Lexus responded

We're glad to know that Steve provided you with efficient and respectful service at Westside Lexus. Thanks for sharing your experience!

October 01, 2023

Dealership Rating
Employee Rating

Brooke and Dominic were extremely professional and knowledgeable about the vehicles. Brooke was very knowledgeable about the technology. This is Our first Lexus and Dealer personal is far better than More

by bl0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton

Oct 02, 2023

Westside Lexus responded

We're so glad to know that Brooke and Dominic were able to provide you with a great experience at Westside Lexus. It's wonderful to hear how satisfied you are with your new Lexus 350 RX F sport! Thanks for choosing us over other dealerships, we appreciate it!

September 15, 2023

Dealership Rating
Employee Rating

I was extremely pleased with Brooke Malia. She was knowledgeable and was able to answer all of my questions. She made the entire transaction a pleasant experience. More

by JOENTX
Purchase Time
Recommend Dealer
Yes
Sep 15, 2023

Westside Lexus responded

We're so glad to know that Brooke was able to assist you and make your experience at Westside Lexus a pleasant one. Thank you for the positive feedback!

September 04, 2023

Dealership Rating
Employee Rating

Westside is amazing! Brooke Malia is very professional, knowledgeable and patience. Purchasing a new car with her was a pleasant experience. Highly recommend to everyone. More

by davidchang1024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Homer Hsu , Manuel Gomez

Sep 05, 2023

Westside Lexus responded

Hi David - We're delighted to know that you had a pleasant experience with our team at Westside Lexus! It's great to see Brooke, Homer, and Manny all played a part in making your car buying process smooth. We appreciate the recommendation and look forward to serving any friends you send our way!

August 29, 2023

Dealership Rating
Employee Rating

Top notch dealership from the top down. Steve Machann and Brooke Malia were fantastic to work with. More

by art22
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steve Machann

Aug 30, 2023

Westside Lexus responded

It's great to read that Brooke and Steve were fantastic to work with! Thank you for sharing your kind regards and leaving Westside Lexus a five-star review.

August 23, 2023

Dealership Rating
Employee Rating

We went to several high end dealerships to compare similar cars and were down to Mercedes and Lexus. Truthfully after meeting Brooke Malia at W. Side Lexus we decided on Lexus because we were so impr More

by jody20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 23, 2023

Westside Lexus responded

We're so glad to know that Brooke made a positive impression on you at Westside Lexus, and we appreciate your decision to choose us! We hope you enjoy every ride in your new Lexus.

July 10, 2023

Dealership Rating
Employee Rating

John and Mark were outstanding! While we were in a time crunch to purchase a vehicle even though Mark wasn’t available the only weekend we could visit the dealership. Mark was able More

by kimberlyavila86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Loving, Mark Solomon

Jul 10, 2023

Westside Lexus responded

Kimberly, thank you so much for the kind words! We're glad that John and Mark were able to assist you and get the job done. We appreciate your business and hope to see you back again at Westside Lexus!

July 08, 2023

Dealership Rating
Employee Rating

I have bought several vehicles over the last three decades from Westside Lexus. Jeffrey Byers has always done a great job. Now Westside has added Brooke Malia. She was VERY knowledgeable and really he More

by DAVIDKLINGLER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ty Stanberry, Jeffery Byers

Jul 10, 2023

Westside Lexus responded

David, thank you so much for your loyalty to Westside Lexus over the years! We're delighted that both Jeffrey and Brooke provided excellent service during your recent visit. We appreciate your recommendation and hope to see you back again down the road!

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