Brooke Ranger
Brooke Ranger at INFINITI of ONTARIO

Brooke Ranger | Page 4

Service Consultant

INFINITI of ONTARIO

2192 Inland Empire Blvd
Ontario, CA 91764

Contact Me
4.6
81 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

26 yrs, 11 mos

Languages Spoken

English English

4.6

81 Reviews

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81 Reviews of Brooke Ranger

August 16, 2024

Dealership Rating
Employee Rating

John was fantastic. Excellent to work with. Grea people skills. Explained everything each step of the way and what to expect. More

by wpituch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Olivia Leon, Joselyn Santos, Mike Longridge, John Yarber , Maritza Earle, Benjamin Hooks

Aug 24, 2024

INFINITI of ONTARIO responded

Thank you for taking the time to post your 5 stars review regarding your recent service visit. I will make sure to share you post with John and the rest of the service team, and I know how grateful they will be... Thank you again, Cordy Cerami

June 30, 2024

Dealership Rating
Employee Rating

Olivia is always very professional, friendly, fast and efficient…She goes above and beyond for us and we appreciate her so much. I have always came to her with all my service needs. Everyone else is usual More

by MariaG.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Olivia Leon

Jul 01, 2024

INFINITI of ONTARIO responded

Maria, Thank you for taking the time to post your 5 stars review and your kind words about Olivia. I will be sure to share your accolades with Olivia and the rest of the service team, I know how truly grateful they will be... Thank you again, Cordy Cerami

February 16, 2024

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Employee Rating

Absolutely greatest experience I work from home and I didn’t have to take time off from work to drop my car off they accommodated me with valet services and picked my car up and dropped it back off Now More

by Riri
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Salvador

Feb 18, 2024

INFINITI of ONTARIO responded

Riri, Thank you for taking the time to post your resent experience utilizing our valet service. I'm glad that we were able to accommodate you and I will be sure to share your post with our team, I know how much they will truly appreciate it... Thank you again, Cordy Cerami

February 09, 2024

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I LOVE THIS DEALERSHIP CAUSE I FEEL SO COMFORTABLE WITH ALL THE HELP AND ARRANGEMENTS ON MY SERVICE More

by steve
Service Price Transparency
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Recommend Dealer
Yes
Feb 16, 2024

INFINITI of ONTARIO responded

Steve, Thank you for taking the time to post your accolades. I will be sure to share your comments with Brooke and the entire service team. I know how truly grateful they will be... Thank you again, Cordy Cerami

December 02, 2023

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Employee Rating

The service took to long and we had to return several times to have our recently purchased car repaired. We purchased a CPO which we were told, believed, and given documentations that showed our car was More

by jmdn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Alcantar , Saul Lopez

Dec 07, 2023

INFINITI of ONTARIO responded

Hi Javier, Thank you for taking time to discuss your concerns with us and allowing us the opportunity to correct them. We're glad to hear that Tony was able to rectify your service concerns. If anything else comes up, please don't hesitate to contact us directly. Regards, Andrew A.

Dec 08, 2023

jmdn responded

It took a lot of effort on our part and we had to get Infiniti consumers affairs involved to rectify the problem.

October 12, 2023

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Employee Rating

Brooke is awesome, I had the pleasure of working with her for years at another dealership and was pleasantly surprised to run into her here. My life is pretty hectic and she understood that and made the ent More

by xoxotracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2023

INFINITI of ONTARIO responded

Hi Tracy, Thank you for making the trek to our dealership for service. We truly appreciate it. We strive to make the service experience as painless as possible. See you next time. - Andrew A.

October 04, 2023

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The staff at Ontario Infiniti was extremely helpful and knowledgeable. I could not be more pleased with the service More

by chrisp1255
Service Price Transparency
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Recommend Dealer
Yes
Oct 06, 2023

INFINITI of ONTARIO responded

Chris, Thank you for the super kind comments and acknowledging Brook our team member. I will be sure to share your post with her and I know how truly grateful she will be... Thank you again, Cordy Cerami

July 28, 2023

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Employee Rating

best infiniti dealership in southern california hands down! nobody knows your infiniti better. thanks ontario infiniti :) More

by vidal
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 03, 2023

INFINITI of ONTARIO responded

Wow, thank you for the incredible accolades. The entire team is truly grateful... Thank you again, Cordy Cerami

Aug 03, 2023

vidal responded

my pleasure

July 26, 2023

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Employee Rating

I dropped off my car for oil change and Brook took my car in a night before and made sure everything was great! Very happy with your services. Thank you very much Brook! More

by dollada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2023

INFINITI of ONTARIO responded

Thank you for the kind words and 5 stars review. I will be sure to share your post with Brooke and I know how grateful she will be... Thank you again, Cordy Cerami

July 21, 2023

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Employee Rating

Jorge was an amazing salesman. He was friendly and knowledgeable. He answered all my questions and found me my dream car—a 2023 red QX50 sports package. More

by Fantasticgirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Aragon , Jorge Aragon

Jul 27, 2023

INFINITI of ONTARIO responded

Thank your for taking the time to post your recent purchase exuberance with Jorge and our team. I will make sure to share your post with Brooke and Jorge, I know they both be very grateful... Thank you again, Cordy Cerami

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