Brooke Ranger
Brooke Ranger at INFINITI of ONTARIO

Brooke Ranger | Page 5

Service Consultant

INFINITI of ONTARIO

2192 Inland Empire Blvd
Ontario, CA 91764

Contact Me
4.6
75 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

26 yrs, 5 mos

Languages Spoken

English English

4.6

75 Reviews

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75 Reviews of Brooke Ranger

May 04, 2023

Dealership Rating
Employee Rating

Brooke was very knowledgeable and professional. Communication was on point; I was made aware of everything being done to my car. More

by Mia Snow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2023

INFINITI of ONTARIO responded

Mia, Thank you for acknowledging the efforts our team member Brooke. I know Brooke will be very grateful for the post... Thank you again, Cordy Cerami

May 01, 2023

Dealership Rating
Employee Rating

The felt good nice helpful no problem happy my service rep really took care of me More

by ronjeffronaldjefferson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Longridge

May 12, 2023

INFINITI of ONTARIO responded

Thank you for your kind comments and 5 stars review about our service team members Brooke and Mike. I will be sure to share your post with them and I know they will truly appreciate it... Thank you again, Cordy Cerami

April 30, 2023

Dealership Rating
Employee Rating

I've been taking my Qx60 to Infiniti of Ontario for several years. I have always been pleased with level and quality of service. Service reps are VERY professional and efficient. I also appreciate thei More

by Lori D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2023

INFINITI of ONTARIO responded

Lori, Thank you for the continued support over the years while servicing your QX60. Thank you also for taking the time to acknowledge our team member Brooke, I know how grateful she will be... Thank you again, Cordy Cerami

April 27, 2023

Dealership Rating
Employee Rating

Service at Infiniti of Ontario is great! Brooke assisted me the moment I pulled into the service area and explained what I needed to know. Love bring my cars for service here. More

by Denisejoy14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2023

INFINITI of ONTARIO responded

Denise, Thank you for the 5 stars and the kind accolades. I will be sure to share your comments with Brooke, I know she will be very pleased... Thank you again, Cordy Cerami

April 25, 2023

Dealership Rating
Employee Rating

Brooke Ranger and Ben Hooks are always a pleasure to work with .They are always ready to jump in and help you out More

by tobbiee63
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Hooks

May 12, 2023

INFINITI of ONTARIO responded

Tobbie, Thank you for acknowledging Brooke and Ben. I will share your comments with them, and I know they will both be very grateful... Thank you again, Cordy Cerami

April 15, 2023

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Employee Rating

Service department is below par; worst customer service ever! Which there was another dealership close by! More

by curbing.ashier_0h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Olivia Leon, Joselyn Santos, Mike Longridge , Maritza Earle, Chris Hernandez, Mando Hernandez

May 12, 2023

INFINITI of ONTARIO responded

I would like to apologize for any inconvenience that you may have experienced with us. To explain, we were simply unable to accommodate your demands for a multi-issue diagnosis within your time frame, especially with out an appointment. Our obligations to our customers that are here waiting and those that took the time to create an online appointment had our priority. We always strive to accommodate everyone’s schedule but fell short in your situation. I would look forward to further discussions on this at your convenience... Thank you, Cordy Cerami

March 29, 2023

Dealership Rating
Employee Rating

Service advisor Brooke is awesome. She is patient and explained everything throughly and always kept me updated on the status of the car. Love getting my car serviced at Infiniti of On More

by Denisejoy14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2023

INFINITI of ONTARIO responded

Denise, Thank you for the very kind accolades regarding Brooke, I know how grateful she will be ... Thank you again, Cordy Cerami

February 26, 2023

Dealership Rating
Employee Rating

We used to go to the Monrovia dealer - but after it was sold, it went downhill, nothing is as nice as it should be, including the customer service - but at Ontario - it is as an Infiniti dealer should be f More

by cynfreemd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2023

INFINITI of ONTARIO responded

Welcome to INFINITI of Ontario and thank you for the very kind post. I will be sure to share your comments with Brooke and the rest of the team, I know they will all be very grateful... Thank you again, Cordy Cerami

February 21, 2023

Dealership Rating
Employee Rating

Awesome dealership to work with. They make the whole car buying process smooth and enjoyable. They listen to my needs and helped me find the perfect car to fit my financial budget an More

by Dgolfer17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Aragon , TJ Boldt, Eric Delapena

Feb 23, 2023

INFINITI of ONTARIO responded

Thank you for taking the time to post your recent purchase experience with us. I will be sure to share your kind words with Jorge, Eric, TJ, Brooke and the rest of the team, I know they will all be very grateful... Thank you again, Cordy Cerami

February 03, 2023

Dealership Rating
Employee Rating

Good work at the infinity dealer completed the job at my card in two hours More

by bgarcia1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2023

INFINITI of ONTARIO responded

Thank you for taking the time to post. I'll share your post with Brooke, I'm sure she will be pleased... Thank you again, Cordy Cerami

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