Brooke Ranger
Brooke Ranger at INFINITI of ONTARIO

Brooke Ranger | Page 5

Service Consultant

INFINITI of ONTARIO

2192 Inland Empire Blvd
Ontario, CA 91764

Contact Me
4.6
81 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

26 yrs, 11 mos

Languages Spoken

English English

4.6

81 Reviews

Write a Review

81 Reviews of Brooke Ranger

July 11, 2023

Dealership Rating
Employee Rating

Pleasant environment. Very nice service writers who appear to be competent and overworked. Service writers work well with the customer to get them appropriate service. More

by Grr_2051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2023

INFINITI of ONTARIO responded

Thank you for taking the time to post your review. Agreed, the service team can sometimes be extremely busy specially whenever vacations, lunch breaks or other breaks in the work schedule occur. Our goal is always to be as efficient as possible to expedite all services with excellence and professionalism. I can only hope that we did not inconvenience you during your recent visit. Thank you again, Cordy Cerami

June 30, 2023

Dealership Rating
Employee Rating

Outstanding service as usual. Brooke is my go to service girl! I love her. She always takes good care of me and my car. The service manager Tony always welcomes me and makes m More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Alcantar

Jul 05, 2023

INFINITI of ONTARIO responded

Laura, Thank you post your super kind accolades about Brooke. I will make sure to share your post with her and I know how grateful she will be... Thank you again, Cordy Cerami

May 15, 2023

Dealership Rating
Employee Rating

The service far exceeded my expectations! The employees were professional, courteous and friendly. My service was done sooner than expected and there were no hidden or unexpected charges. The More

by Jbp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Olivia Leon, Joselyn Santos, Mike Longridge , Maritza Earle, Chris Hernandez, Mando Hernandez

May 23, 2023

INFINITI of ONTARIO responded

Tooo kind, I'm glad they were able to address your concerns quickly and get you back on the road. Thank you, Cordy Cerami

May 11, 2023

Dealership Rating
Employee Rating

This place is fast and professional, I always bring my car to Brooke because I know she will take good care of it! More

by ESanchez81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2023

INFINITI of ONTARIO responded

Thank you for the 5 stars review and kind comments regarding Brooke. I will be sure to share your post with her, and I know how grateful she will be. Thank you again... Cordy Cerami

May 10, 2023

Dealership Rating
Employee Rating

Have been serviced with this location for long time. And, SC, BROOKE, she is nice and professional. Everything was great, price going up from $3x to 9x now for oil change service on Q50. One thing I wou More

by tree.tt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2023

INFINITI of ONTARIO responded

Thank you for the continued support and the kind post. I will be sure to share your comments with Brooke, I know how grateful she will be... Thank you again, Cordy Cerami

May 07, 2023

Dealership Rating
Employee Rating

I ran over a nail on my way to work while it was raining. When I brought my car in, Brooke ranger quickly acknowledged me in the service drive, and got her team to fix my flat tire very promptly. By the time More

by Jackboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denia Hernandez

Oct 20, 2023

INFINITI of ONTARIO responded

Jack, Please forgive the delayed response. We all want to say thank you for the super kind comments and taking the time to post them. Although late, I will be sure to share your post with Brooke and Denia, I know how grateful they both will be... Thank you again, Cordy Cerami

May 04, 2023

Dealership Rating
Employee Rating

Brooke was very knowledgeable and professional. Communication was on point; I was made aware of everything being done to my car. More

by Mia Snow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2023

INFINITI of ONTARIO responded

Mia, Thank you for acknowledging the efforts our team member Brooke. I know Brooke will be very grateful for the post... Thank you again, Cordy Cerami

May 01, 2023

Dealership Rating
Employee Rating

The felt good nice helpful no problem happy my service rep really took care of me More

by ronjeffronaldjefferson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Longridge

May 12, 2023

INFINITI of ONTARIO responded

Thank you for your kind comments and 5 stars review about our service team members Brooke and Mike. I will be sure to share your post with them and I know they will truly appreciate it... Thank you again, Cordy Cerami

April 30, 2023

Dealership Rating
Employee Rating

I've been taking my Qx60 to Infiniti of Ontario for several years. I have always been pleased with level and quality of service. Service reps are VERY professional and efficient. I also appreciate thei More

by Lori D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2023

INFINITI of ONTARIO responded

Lori, Thank you for the continued support over the years while servicing your QX60. Thank you also for taking the time to acknowledge our team member Brooke, I know how grateful she will be... Thank you again, Cordy Cerami

April 27, 2023

Dealership Rating
Employee Rating

Service at Infiniti of Ontario is great! Brooke assisted me the moment I pulled into the service area and explained what I needed to know. Love bring my cars for service here. More

by Denisejoy14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2023

INFINITI of ONTARIO responded

Denise, Thank you for the 5 stars and the kind accolades. I will be sure to share your comments with Brooke, I know she will be very pleased... Thank you again, Cordy Cerami

...
5
...

Dealership Inventory (138 Vehicles)

new 2027 INFINITI QX65 car, priced at $58,127
2027 INFINITI QX65
new
Harbor Gray/Obsidian Black exterior
Automatic
All-wheel Drive
used 2023 INFINITI QX55 car, priced at $21,982
2023 INFINITI QX55
used
Slate Gray exterior
CVT
All-wheel Drive
new 2027 INFINITI QX65 car, priced at $68,302
2027 INFINITI QX65
new
Mineral Black exterior
Automatic
All-wheel Drive
new 2027 INFINITI QX80 car, priced at $102,862
2027 INFINITI QX80
new
Radiant White exterior
Automatic
Four-wheel Drive
new 2027 INFINITI QX60 car, priced at $71,962
2027 INFINITI QX60
new
Deep Emerald/Black Obsidian exterior
Automatic
All-wheel Drive
new 2027 INFINITI QX65 car, priced at $57,222
2027 INFINITI QX65
new
Harbor Gray exterior
Automatic
All-wheel Drive