Brooke Ranger | Page 6

Brooke Ranger and Ben Hooks are always a pleasure to work with .They are always ready to jump in and help you out with .They are always ready to jump in and help you out More

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Service department is below par; worst customer service ever! Which there was another dealership close by! ever! Which there was another dealership close by! More

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Service advisor Brooke is awesome. She is patient and explained everything throughly and always kept me updated on the status of the car. Love getting my car serviced at Infiniti of On She is patient and explained everything throughly and always kept me updated on the status of the car. Love getting my car serviced at Infiniti of Ontario and working with Brooke for my service needs. More

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We used to go to the Monrovia dealer - but after it was sold, it went downhill, nothing is as nice as it should be, including the customer service - but at Ontario - it is as an Infiniti dealer should be f sold, it went downhill, nothing is as nice as it should be, including the customer service - but at Ontario - it is as an Infiniti dealer should be from the moment you step on the lot. They fixed a problem creased by the Monrovia dealer quickly and with the utmost care! They washed my car like I had taken it to be detailed!!! We will be coming back to them for sure!! More

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Awesome dealership to work with. They make the whole car buying process smooth and enjoyable. They listen to my needs and helped me find the perfect car to fit my financial budget an They make the whole car buying process smooth and enjoyable. They listen to my needs and helped me find the perfect car to fit my financial budget and my needs. The building is nice and comfortable and all the staff are always smiling. More

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Good work at the infinity dealer completed the job at my card in two hours card in two hours More

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Joselyn Santos was very professional and delivered an awesome customer service experience for me. She and the service department were able to find an issue with my car that was still covered under the Po awesome customer service experience for me. She and the service department were able to find an issue with my car that was still covered under the Power Train warranty and had it repaired free of charge. Although it took longer than anticipated, Joselyn made certain I had a loaner car to use during the entire time it took to repair my car. Joselyn also communicated well so I knew what to expect. I am very content with the service that Joselyn and Infiniti of Ontario had provided me. I was also impressed with Joselyn's colleagues, Maritza and Brooke, and how they stepped in to help me when she was off. Thank you ladies! And thank you Joselyn for doing a great job and making me feel very taken care of! Appreciate you! More

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Brooke Ranger from the service dept is amazing and has exceptional customer service skills. She was very nice and attentive. It was such a pleasure working with her. She is very friendly. She definitely e exceptional customer service skills. She was very nice and attentive. It was such a pleasure working with her. She is very friendly. She definitely exceeded our expectations and made us feel like we are in good hands at Infiniti of Ontario. She kept us informed about the status of the car. We highly appreciate her and we will always return to this service dept for as long as we live in the I.E. I also regret that this was not the dealer that we financed that car at. That would have been a much better choice for us, but glad we can always return for our service needs. Everyone here is very nice and friendly. Thank you Brooke and your team. More

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BEAUTIFUL facility (always clean and organized), lots of vehicles in stock, and lastly, friendly and accessible staff. I am currently in my 3rd car through this dealership and my experience personally ha vehicles in stock, and lastly, friendly and accessible staff. I am currently in my 3rd car through this dealership and my experience personally has been nothing but the best every time. I feel cared for and the staff works hard to keep you satisfied. Every time I didn't think I was going to be able to get into the car I wanted, because I could not afford it or the one I wanted was not in stock, Infiniti of Ontario found a way to get me driving off the lot in a new car with a smile on my face! Its a great feeling having the reliability and transportation security that an Infiniti vehicle is. Leasing a car from them has many great benefits and perks that give me piece of mind, that my amazing to drive transportation is backed up by a great team, a great dealership, and a great brand. I would recommend this dealership to anyone looking to get into a quality ride with the help of an excellent and amazing staff! More

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Great service team! Resolved our vehicle issues ahead of schedule and despite supply chain issues, Thank you! Resolved our vehicle issues ahead of schedule and despite supply chain issues, Thank you! More

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