Brooke Ranger | Page 6

Joselyn Santos was very professional and delivered an awesome customer service experience for me. She and the service department were able to find an issue with my car that was still covered under the Po awesome customer service experience for me. She and the service department were able to find an issue with my car that was still covered under the Power Train warranty and had it repaired free of charge. Although it took longer than anticipated, Joselyn made certain I had a loaner car to use during the entire time it took to repair my car. Joselyn also communicated well so I knew what to expect. I am very content with the service that Joselyn and Infiniti of Ontario had provided me. I was also impressed with Joselyn's colleagues, Maritza and Brooke, and how they stepped in to help me when she was off. Thank you ladies! And thank you Joselyn for doing a great job and making me feel very taken care of! Appreciate you! More

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Brooke Ranger from the service dept is amazing and has exceptional customer service skills. She was very nice and attentive. It was such a pleasure working with her. She is very friendly. She definitely e exceptional customer service skills. She was very nice and attentive. It was such a pleasure working with her. She is very friendly. She definitely exceeded our expectations and made us feel like we are in good hands at Infiniti of Ontario. She kept us informed about the status of the car. We highly appreciate her and we will always return to this service dept for as long as we live in the I.E. I also regret that this was not the dealer that we financed that car at. That would have been a much better choice for us, but glad we can always return for our service needs. Everyone here is very nice and friendly. Thank you Brooke and your team. More

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BEAUTIFUL facility (always clean and organized), lots of vehicles in stock, and lastly, friendly and accessible staff. I am currently in my 3rd car through this dealership and my experience personally ha vehicles in stock, and lastly, friendly and accessible staff. I am currently in my 3rd car through this dealership and my experience personally has been nothing but the best every time. I feel cared for and the staff works hard to keep you satisfied. Every time I didn't think I was going to be able to get into the car I wanted, because I could not afford it or the one I wanted was not in stock, Infiniti of Ontario found a way to get me driving off the lot in a new car with a smile on my face! Its a great feeling having the reliability and transportation security that an Infiniti vehicle is. Leasing a car from them has many great benefits and perks that give me piece of mind, that my amazing to drive transportation is backed up by a great team, a great dealership, and a great brand. I would recommend this dealership to anyone looking to get into a quality ride with the help of an excellent and amazing staff! More

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Great service team! Resolved our vehicle issues ahead of schedule and despite supply chain issues, Thank you! Resolved our vehicle issues ahead of schedule and despite supply chain issues, Thank you! More

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Everyone is so nice and the service area is very clean and they have good coffee thank you and they have good coffee thank you More

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Richard was a great advisor to have! Kept me updated with everything on a daily basis, and displayed attention to my schedule and worked with me on it. Car was down for about two weeks, Kept me updated with everything on a daily basis, and displayed attention to my schedule and worked with me on it. Car was down for about two weeks, and provided me Lyfts to go to work and back with no charge. Overall a great experience! More

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Service time, Brooke is awesome, she kept me informed on what was going on with my car. Everything was clean and the receptionist mrs . D as I call her was a pleasure as always. what was going on with my car. Everything was clean and the receptionist mrs . D as I call her was a pleasure as always. More

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My service visit took a while, but Brooke Ranger was very informative on the status of my car. Answered any concerns and made my appointment phenomenal. Highly recommend people to come to get their vehicle s informative on the status of my car. Answered any concerns and made my appointment phenomenal. Highly recommend people to come to get their vehicle serviced at this location. More

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Always a pleasure they All make me feel at home. And willing to give extra And willing to give extra More

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fantastic service this is the reason i have purchase 3 car from here just got my brand new 2022 qx50 and will continue to service my car here. car from here just got my brand new 2022 qx50 and will continue to service my car here. More

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