Brooklynn Parsons | Page 16

We had three vehicles serviced within two days at Jim Glover and the service was fast and everyone was very helpful. Would definitively return to buy new vehicles through Jim Glover. Glover and the service was fast and everyone was very helpful. Would definitively return to buy new vehicles through Jim Glover. More

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I had taken my Jeep in to have it serviced for a death wobble issue, and my service representative was the only person who kept me informed as to the status of my car not Jeep not anyone else besides her. wobble issue, and my service representative was the only person who kept me informed as to the status of my car not Jeep not anyone else besides her. She does an amazing job working for Jim Glover in service. I would recommend if you have to have your Jeep, Dodge, Crystler or Fiat serviced go see Brooklynn she will help you understand what is wrong with your car. More

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Great experience shopping and purchasing. Billy Parsons was so helpful and a pleasure to work with. Will recommend friends and family work with this dealership and Billy Parsons. was so helpful and a pleasure to work with. Will recommend friends and family work with this dealership and Billy Parsons. More

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Jim Glover Chrysler dodge Jeep ram was very kind courteous and very professional. The work they did was done very good and timely. I am very happy courteous and very professional. The work they did was done very good and timely. I am very happy More

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Sales and Finance are great, Britney and the team is caring and knowledgeable unfortunately that's where the good things about this dealership ends. If you need any service after the sale you better fin caring and knowledgeable unfortunately that's where the good things about this dealership ends. If you need any service after the sale you better find another dealership. This is the worst service department I have ever dealt with the service advisors will not call you to inform you of anything communications with this place is non existent unless you call Rams customer service and they call them for you. Waited for months for a loaner vehicle for a warranty repair once they had one service advisor wanted to know if I still wanted the oil leak fixed after I had set everything up with Britney she had no clue what even she was doing. After 3 Terrible experiences with them I've learned my lesson they are good to buy a car from but Do NOT use their service department. More

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Billy was very helpful and answered my questions. I'm satisfied with him his service. He went out of his way to help and accommodate me. satisfied with him his service. He went out of his way to help and accommodate me. More

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I was backed into by a employee. Bent bumper and plastic above bumper. Was told they would notify service manager to talk to me. After 1 hour or so they finished up with tint job still no manager. Told them above bumper. Was told they would notify service manager to talk to me. After 1 hour or so they finished up with tint job still no manager. Told them I wasn't leaving until I got to talk to someone. A young lady working went right upstairs and got manager. He came over with this xxxx eating grin and said I hear we have a little problem. It was a little problem until he tried to blow me off. You guys did fix the truck. Just be glad he did not back into me when I was getting out of truck. We have bought 3 vehicles from Glover and have all are vehicles serviced there. I probably won't by another vehicle there. Will continue to service vehicles with Glover for now. If customer service gets better I my stay with you guys not sure. More

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My salesman was awesome. The service tech was amazing. The only complaint I have is the detail department takes forever to finish the job I was there longer than I should've been. The only complaint I have is the detail department takes forever to finish the job I was there longer than I should've been. More

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Kyle made it a super easy process, couldn't have asked for a better salesman. He worked hard to get me into a truck I love! for a better salesman. He worked hard to get me into a truck I love! More

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Very pleasant and courteous staff. They quoted a price to complete the work. The job was completed on time and everything works as it should. If we should choose to buy in the future, we will be working with complete the work. The job was completed on time and everything works as it should. If we should choose to buy in the future, we will be working with Casey Maher. More

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