Brooklynn Parsons | Page 17

I was backed into by a employee. Bent bumper and plastic above bumper. Was told they would notify service manager to talk to me. After 1 hour or so they finished up with tint job still no manager. Told them above bumper. Was told they would notify service manager to talk to me. After 1 hour or so they finished up with tint job still no manager. Told them I wasn't leaving until I got to talk to someone. A young lady working went right upstairs and got manager. He came over with this xxxx eating grin and said I hear we have a little problem. It was a little problem until he tried to blow me off. You guys did fix the truck. Just be glad he did not back into me when I was getting out of truck. We have bought 3 vehicles from Glover and have all are vehicles serviced there. I probably won't by another vehicle there. Will continue to service vehicles with Glover for now. If customer service gets better I my stay with you guys not sure. More

Report | Print

My salesman was awesome. The service tech was amazing. The only complaint I have is the detail department takes forever to finish the job I was there longer than I should've been. The only complaint I have is the detail department takes forever to finish the job I was there longer than I should've been. More

Report | Print

Kyle made it a super easy process, couldn't have asked for a better salesman. He worked hard to get me into a truck I love! for a better salesman. He worked hard to get me into a truck I love! More

Report | Print

Very pleasant and courteous staff. They quoted a price to complete the work. The job was completed on time and everything works as it should. If we should choose to buy in the future, we will be working with complete the work. The job was completed on time and everything works as it should. If we should choose to buy in the future, we will be working with Casey Maher. More

Report | Print

Billy was fantastic!!! Extremely professional and kind! We knew what we wanted and he never pressured us to see anything else. Tony in finance was awesome! We knew what we wanted and he never pressured us to see anything else. Tony in finance was awesome! More

Report | Print

Billy went above and beyond. He was very knowledgeable, honest, and made our car buying experience quick, smooth, and enjoyable. We will most definitely be repeat customers. We never felt like we were just honest, and made our car buying experience quick, smooth, and enjoyable. We will most definitely be repeat customers. We never felt like we were just a number or a commission for Billy. He took the time to get to know us, what we were looking for, and has called to check on us and also the car. We have NEVER had a car salesman call us after the sell was made just to check on us and to tell us thank you once again! He truly cares about his customers. We rolled off the lot feeling like we were family instead of just a customer. The car was for our soon to be 16 year old daughter and he went as far as putting the car on the showroom floor, with a bow and had his co-workers help us surprise our daughter... He made it a surprise of a lifetime for her, and something none of us will ever forget! Thank you again Billy Parson! You sir, are the best! More

Report | Print

From service to sales it was a great experience! Brooklynn & Billy Parsons were absolutely wonderful to work with! Jim Glover is lucky to have both of them! Thanks again for everything! Brooklynn & Billy Parsons were absolutely wonderful to work with! Jim Glover is lucky to have both of them! Thanks again for everything! More

Report | Print

GREAT SERVICE. EVERYONE WAS NICE AND HELPFUL. THE FACILITIES WERE THE BEST. THEY REALLY WENT THE EXTRA MILE TO MAKE SURE WE WERE HAPPY. THANKS JIM GLOVER DODGE FACILITIES WERE THE BEST. THEY REALLY WENT THE EXTRA MILE TO MAKE SURE WE WERE HAPPY. THANKS JIM GLOVER DODGE More

Report | Print

Billy will be the first person our family calls to take care of our new car needs. Billy truly understands customer service. He took the time to explain the details we needed and what our options were. Onc care of our new car needs. Billy truly understands customer service. He took the time to explain the details we needed and what our options were. Once the decision was made he kept us updated till car arrived and made sure he meet us when we arrived. Great experience all around! Thank you Billy More

Report | Print

Did what I needed them to, they accurately diagnosed my problem and Brooklynn was so helpful. She was very friendly as well! Brooklynn made the whole experience worth it. problem and Brooklynn was so helpful. She was very friendly as well! Brooklynn made the whole experience worth it. More

Report | Print