Brooks Falzone | Page 11

Brooks Falzone was professional and extraordinarily friendly from beginning to end in our encounter with him while having Crown Honda complete a multi-point inspection and determine required service fo friendly from beginning to end in our encounter with him while having Crown Honda complete a multi-point inspection and determine required service for our 2014 Honda CRV. He answered our questions respectfully and actually took the time to look at the paper documentation of service we brought with us. We can't remember the last time we were given this level of service in dealing with our vehicles over the years. We look forward to working with Brooks in the future to ensure both of our CRVs are properly serviced. More

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Had a recall repair to be done. I used the valet service to pick up and return my vehicle. Repair was done in a few hours. Brooks Falzone called to tell me about the repair and that my car was on the way b to pick up and return my vehicle. Repair was done in a few hours. Brooks Falzone called to tell me about the repair and that my car was on the way back to me. Very pleased with the overall service. More

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Brooks Falzone is top notch. He gave me a good idea what my problem was with my ridgeline and was spot on. He helped me get a rental car then got the repair done early so I was only without my truck fir le my problem was with my ridgeline and was spot on. He helped me get a rental car then got the repair done early so I was only without my truck fir less than 24 hours. He's professional and extremely knowledgeable. I was extremely impressed and will always make crown Honda my go to dealership. More

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Brooks Falzone was very helpful during my recent visit at Crown for a routine oil change. He is always pleasant . at Crown for a routine oil change. He is always pleasant . More

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David Lago Went above and beyond service I never got in for service and out within an hour. for service and out within an hour. More

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Thank you brooks falzone for the easy service , took care of it quickly and took care of the additional problem I was having with ease keep up the great work . of it quickly and took care of the additional problem I was having with ease keep up the great work . More

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Brooks Falzone made it happen. When the pick up driver wasn’t able to pick me up and take me to get my car in time for my Dr appt. Brooks was there to save the day! He picked me up at my house! wasn’t able to pick me up and take me to get my car in time for my Dr appt. Brooks was there to save the day! He picked me up at my house! More

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Brooks Falzone in the service department provided amazing assistance. He dealt with my insurance company. He kept me updated on the progress of my car. He answered all of my questions and dealt with my conce assistance. He dealt with my insurance company. He kept me updated on the progress of my car. He answered all of my questions and dealt with my concerns. More

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Brooks was great my first trip to Crown. He made sure that I got the most critical things fixed on my car and even had it washed. I’ll be continuing to take my car there! that I got the most critical things fixed on my car and even had it washed. I’ll be continuing to take my car there! More

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Had an issue with my Honda CR-V and called and talked with Brooks Falzone , who was most helpful. Had to call back 2 more times for more assistance and ended up bringing vehicle in for service the next m with Brooks Falzone , who was most helpful. Had to call back 2 more times for more assistance and ended up bringing vehicle in for service the next morning. Very happy with all his help! More

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