Brooks Falzone
Brooks Falzone at Crown Honda

Brooks Falzone | Page 10

Service Advisor

Crown Honda

7671 US Highway 19
Pinellas Park, FL 33781

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313 Reviews
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313 Reviews

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313 Reviews of Brooks Falzone

August 06, 2021

Dealership Rating
Employee Rating

The customer service at Crown Honda is the best! I have worked with Sejad Gurdic in sales for both of my CRVs and he has made my experience smooth and efficient. I was pleased that Crown offers in-house in More

by Lisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sejad Gurdic , Tim in finance

July 31, 2021

Dealership Rating
Employee Rating

I have bought 3 cars from Michael Wolf at Crown Honda. If I can help it, I would not go anywhere else nor buy from anyone else. I can always trust Mike to give me a fair deal and go BEYOND the extra mil More

by JohnRowland626
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Wolf , Nick Feliciano

Aug 03, 2021

Crown Honda responded

John, We appreciate you taking the time to leave us this positive review! It is an honor to have your confidence and loyalty, and we are so glad that Michael consistently provides you with the 5-star service that you so much deserve! We are so glad that Nick and Brooks could also be of valuable assistance to you during your recent visit! We look forward to providing you with our best care in the years to come. Safe travels!

July 26, 2021

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Employee Rating

Another great service at Crown Honda!Brooks was very Another great service at Crown Honda! Brooks was very professional & accommodating to solve my car problem last minute! He went way beyond his cal More

by Sonia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michele Dessert

Jul 27, 2021

Crown Honda responded

Sonia and Rick, Thank you for taking the time to leave us this excellent review! Your safety and satisfaction are our utmost priorities, and we are so glad that Brooks could put you at ease and get your automotive needs swiftly resolved. He will be honored to know that you deeply valued his assistance. We wish you both the safest of travels! Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 24, 2021

Dealership Rating
Employee Rating

Brooks Falzone was pleasant, professional and efficient. My experience in the service department yesterday was a pleasant one. I was able to work in the lobby while waiting for service completion and I had More

by Junemjansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2021

Crown Honda responded

June, Thank you so much for your wonderful review! Providing a top-notch experience is so important to us, and we are delighted that we met your satisfaction. We are so glad that Brooks got your automotive needs efficiently taken care of, and we hope to continue serving you for many years to come. We wish you the safest of travels- on behalf of Brooks and the entire team!

July 24, 2021

Dealership Rating
Employee Rating

Brooks Falzone gave me an excellent customer service. Was friendly too. Explained me what I need to do in my car. Was a excellent service. Thanks More

by Honda, liub0366
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2021

Honda, liub0366 responded

Thanks Brooks Falzone for your help!!!

July 23, 2021

Dealership Rating
Employee Rating

Crown Honda did a great job! They got all the work finished with plenty of time to spare, and with very little inconvenience to me and my day. More

by curistae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 20, 2021

Dealership Rating
Employee Rating

Service at Crown Honda provided by my service rep Brooks Falzone is always prompt and professional. This has been the case since I purchased my CRV in 2015. More

by Karv99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 21, 2021

Crown Honda responded

Thank you so much for your excellent review! It is an honor to have your confidence and loyalty, and we are so glad that Brooks continues to provide you with the A+ service that you so much deserve. It is a pleasure to serve you, and we look forward to continuing to provide you and your vehicle with the best care in the years to come. We wish you the safest of travels until we meet again!

July 15, 2021

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Employee Rating

Excellent service. I was initially scheduled for an oil change on July 15th. Concerned about the low level or percentage of oil left, I was able to schedule an appointment sooner, which was on Tuesday July More

by Keithj316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 14, 2021

Dealership Rating
Employee Rating

Brooks Falzone took care of my service and answered all my questions and was very helpful with getting my vehicle taken care of fast - i would recommend him More

by aj1997evbatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 14, 2021

Crown Honda responded

We appreciate you taking the time to leave Brooks this 5-star review! Your safety and satisfaction are of the utmost importance to us, and we are so glad that Brooks could put you at ease and get your automotive needs efficiently taken care of. He will be honored to have earned your kind recommendation. Please drive safely, and do not hesitate to give us a call if we may ever be of further assistance to you in the future.

July 12, 2021

Dealership Rating
Employee Rating

Thank you for fixing my AC on my civic. Brooks assisted very well on fixing my car and keeping good communication and keeping me informed More

by Daniel & Ivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Crown Honda responded

Daniel and Ivan, Thank you for taking the time to share this positive review! We are delighted that Brooks provided you with top-notch service and got your automotive needs swiftly resolved. Please do not hesitate to let us know if there is ever anything more that we may assist you with in the future. We wish you the safest of travels- on behalf of Brooks and the entire team!

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