Brooks Falzone | Page 19

Tire Service I experienced a recent tire emergency for my wife's civic, and Brooks Falzone was able to schedule me into the service department with little notice, I experienced a recent tire emergency for my wife's civic, and Brooks Falzone was able to schedule me into the service department with little notice, and deliver exceptional service from the time I arrived, until my car was ready. Thank you Brooks for your professionalism, and your customer service. Christopher G. More

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Professional and knowledgeable, as always! Brooks has been my Service Advisor for several years. He is always friendly, knowledgable and professional. For this visit, he was able to squeeze me Brooks has been my Service Advisor for several years. He is always friendly, knowledgable and professional. For this visit, he was able to squeeze me in for an emergency repair of my failed driver's side window operating mechanism. Job well done. Thank you Brooks. More

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Great Service Brooks was great as always. Feel very comfortable dealing with him as he goes out of his way to explain what is going to be done and why it needs to Brooks was great as always. Feel very comfortable dealing with him as he goes out of his way to explain what is going to be done and why it needs to be done. Very professional. More

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Always excellent service, reliable and trustworthy Brooke Falzone has been my service contact for 5 years. He is helpful in answering all my questions. He advises me on future car needs. He is reall Brooke Falzone has been my service contact for 5 years. He is helpful in answering all my questions. He advises me on future car needs. He is really an asset for you. More

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Big Time Thank You to Brooks Falzone and Bob Shelton! Thank You Brooks Falzone and Bob Shelton for your EXCELLENT service and courtesy!!! Your help yesterday was greatly appreciated!!! I will be sure to Thank You Brooks Falzone and Bob Shelton for your EXCELLENT service and courtesy!!! Your help yesterday was greatly appreciated!!! I will be sure to tell my friends!!! More

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Service for Element Brooks is very thorough in explaining when and why my vehicle needs parts, fluids, etc, and when it doesn't or can wait until following visit. Brooks is very thorough in explaining when and why my vehicle needs parts, fluids, etc, and when it doesn't or can wait until following visit. More

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Excellent service from our salesman, Mike Tan Mike assisted us in making our decision to purchase a new car. He was very knowledgeable and was able to locate the car we , my wife and I had selec Mike assisted us in making our decision to purchase a new car. He was very knowledgeable and was able to locate the car we , my wife and I had selected. The process was complicated by the fact that my wife is disabled, and her car needs some modifications for her to drive it. Mike told us about a Honda rebate program which we were unaware of at the time, which will help defray some of the costs associated with the car modifications, and even referred us to a friend who was in the business of making the vehicle safe for my wife to drive. Mike worked with us, to make sure the car we selected, by driving us to a company that could do the work. I think Mike went above and beyond to help us out, and has been very accommodating with follow up calls after the sale and delivery to teach my wife and I about the features of our new car. Mike is a great guy, and I would recommend him to anyone. John @ Madeira Beach More

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Oil change Brooks Falzone was a great, friendly service advisor! Waited for an oil change, free WiFi and water. Didn’t have to wait too long considering I was Brooks Falzone was a great, friendly service advisor! Waited for an oil change, free WiFi and water. Didn’t have to wait too long considering I was there at the end of the day. More

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The best! While on vacation we had a brake problem. Brooks Falzone helped us get all fixed up & back on the road in record time & reasonable cost! They were all While on vacation we had a brake problem. Brooks Falzone helped us get all fixed up & back on the road in record time & reasonable cost! They were all great at this service center!! More

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Service The only thing, they did not reset the service reminder and I had to call for them to walk me through on how to reset it. Other than that, everything The only thing, they did not reset the service reminder and I had to call for them to walk me through on how to reset it. Other than that, everything else was excellent. I always have the best experience with Crown Honda. My Service Advisor, James Mclaughlin have made this one of my best experiences here. More

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