Brooks Falzone | Page 20

Brooks knows OUR Honda Car had flashing check engine light requiring immediate attention. We went to the closest garage and they mentioned tune up and something with the ign Car had flashing check engine light requiring immediate attention. We went to the closest garage and they mentioned tune up and something with the ignition, I sent a text to Brooks Falzone on a Saturday and he replied immediately. He suspected something different and offered to call the independent garage directly. He determined that the car was safe to drive and scheduled us in first thing Monday. His suspicions were correct and the repairs were covered by Honda (repairs worth $1800)! Thank you Brooks. More

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Oil Change Always a pleasure dealing with Brooks, he is professional and friendly. He is always accommodating and upfront; if they are busy he let's me know. I h Always a pleasure dealing with Brooks, he is professional and friendly. He is always accommodating and upfront; if they are busy he let's me know. I had one other advisor because he wasn't in the office that day and she was not upfront and honest about how long I would be waiting and wasn't nearly as accommodating. I will never schedule another appointment with anyone besides Brooks. More

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Excellent Service Needed a new battery under warranty and Brooks Falzone (Service Advisor) understood the importance. He did everything in his power to expedite the bat Needed a new battery under warranty and Brooks Falzone (Service Advisor) understood the importance. He did everything in his power to expedite the battery service and get me back on the road quickly. I greatly appreciated his caring and professional attitude. More

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Outstanding personal service!!! Extremely pleased with the personal service I received not only from Brooks Falzone but also, Mike the technician who replaced the frayed seatbelt on Extremely pleased with the personal service I received not only from Brooks Falzone but also, Mike the technician who replaced the frayed seatbelt on my Honda Element XWAV (Xtreme Wheelchair Assessible Vehicle). This was my first experience with Crown Honda and I can proudly say, “If more companies had the quality of Staff Crown Honda employes, it would be a better world!” More

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Consistent Outstanding Service Brooks Falzone was genuinely helpful in having any concern properly addressed. We will make it a point to go to this dealership for future service. Brooks Falzone was genuinely helpful in having any concern properly addressed. We will make it a point to go to this dealership for future service. More

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Great service Always great service from Brooks. Love being treated with honesty. Service was quick and I was happy with price. Thank you Brooks and thank you Crown Always great service from Brooks. Love being treated with honesty. Service was quick and I was happy with price. Thank you Brooks and thank you Crown More

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Boooom! Brooks falzone is the guy who knows guys that knows guys. I only go with brooks. He gets me in and out as fast as possible and keeps me informed when Brooks falzone is the guy who knows guys that knows guys. I only go with brooks. He gets me in and out as fast as possible and keeps me informed when my vehicle is done. More

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Honda fan All service, whatever it may be, I must have Brooks Falzone! What he promises, it gets accomplished! He's experienced and I always recommend Crown H All service, whatever it may be, I must have Brooks Falzone! What he promises, it gets accomplished! He's experienced and I always recommend Crown Honda in Pinellas Park! Thank you!!! More

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Service Brooks is really good at keeping you informed on what's happening and how much longer it will take. He's really good about getting you in and out as q Brooks is really good at keeping you informed on what's happening and how much longer it will take. He's really good about getting you in and out as quickly as possible. Thanks Brooks ! More

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Excellent service and knowledge. Talking with Brooks while shopping for a new CR-V sold me on Crown Honda. While I was there purchasing the new car Brooks scheduled my Ridgeline for s Talking with Brooks while shopping for a new CR-V sold me on Crown Honda. While I was there purchasing the new car Brooks scheduled my Ridgeline for service the following Monday for airbag replacement. I've tried several times at other dealers to schedule this repair, but the wait times were ridiculous based on part availability. Brooks had the part in stock and was able ensure the repair was completed efficiently on Monday. I won't take my Hondas anywhere else. Sure to recommend Crown to others I know. More

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