313 Reviews
Write a Review313 Reviews of Brooks Falzone
September 12, 2019
Service recall on '06 Honda Accord I deal with Brooks Falzone each time I come to Crown Honda for Service. He is excellent and delivers what he says will happen and does it on time. I a I deal with Brooks Falzone each time I come to Crown Honda for Service. He is excellent and delivers what he says will happen and does it on time. I appreciate his courtesy and professionalism. More
September 04, 2019
Service Needed on 2014 CRV My wife and I bought our Hondas at Crown for the outstanding service that they provide. My wife researches service departments before anything else. W My wife and I bought our Hondas at Crown for the outstanding service that they provide. My wife researches service departments before anything else. We brought our CRV in for an oil change, to find that the brake pads and tires were in bad shape. Danny Mick took care of us and made sure my wife's car was as perfect as could be and safe to drive. More
Other Employees Tagged: Michele Dessert, Daimara Morrill , James McLaughlin, Dan Mick
August 10, 2019
Brooks Falzone This was one of my more expensive service visits and Brooks made sure I knew exactly what was being done, the cost and the wait time. I always appreci This was one of my more expensive service visits and Brooks made sure I knew exactly what was being done, the cost and the wait time. I always appreciate his sensitivity. More
Other Employees Tagged: Jay Biggerstaff
July 31, 2019
Brooks was so helpful when I brought my car to crown Honda. He always goes out of his way to make everything perfect! I will only bring my car to crown Honda for all its s when I brought my car to crown Honda. He always goes out of his way to make everything perfect! I will only bring my car to crown Honda for all its services. Thanks Brooks! More
July 31, 2019
Consistent friendly and efficient service Customer since 2012 and wouldn't consider going anywhere else to get my car serviced. Easy to make appointment online. Brooks always provides effici Customer since 2012 and wouldn't consider going anywhere else to get my car serviced. Easy to make appointment online. Brooks always provides efficient and friendly service. Whether I am there for nail in my tire (for the 3rd time) or for a major service, he always takes care of me. Thank you Brooks! More
June 19, 2019
Quick and helpful! Brooks was amazing and took care of my car while I waited. He was quick to check in with me to let me know of services I needed which saves me a trip Brooks was amazing and took care of my car while I waited. He was quick to check in with me to let me know of services I needed which saves me a trip later! More
June 10, 2019
Tia Harr I accompanied a friend to Crown Honda to browse around the lot to see what was appealing for future purchases and met Tia Harr. She is an extraordinar I accompanied a friend to Crown Honda to browse around the lot to see what was appealing for future purchases and met Tia Harr. She is an extraordinarily gifted representative for your business and you are quite fortunate to have her represent your company. My friend and I purchased two vehicles that we were not planning on that day due to her attentive and caring attitude and hard work. She made buying both our cars seamless and comfortable. It isn’t always easy to deal with senior citizens who are technically challenged but she made us feel confident and comfortable with her patience. She is quite an asset! Please thank her for me. More
Other Employees Tagged: Tia Harr
June 07, 2019
great customer service Excellent customer service all the time. I have a 2011 Honda Element and have always brought my car there for service. I have over 130,000 miles on Excellent customer service all the time. I have a 2011 Honda Element and have always brought my car there for service. I have over 130,000 miles on the car and its in excellent shape. I do all the maintenance recommended and take care of the car. Brooks is great at making recommendations but not having me spend a fortune as well. More
May 09, 2019
Excellent service Taking my car to crown Honda for service is always a pleasure. Randy Stiles works with my schedule and time constraints like a pro and even finds me Taking my car to crown Honda for service is always a pleasure. Randy Stiles works with my schedule and time constraints like a pro and even finds me discount coupons that’s always a bonus and help!! Always a pleasure THANK YOU RANDY!!! More
Other Employees Tagged: Michael Tan, Randy Stiles, Justin Callahan
May 07, 2019
Tire Service I experienced a recent tire emergency for my wife's civic, and Brooks Falzone was able to schedule me into the service department with little notice, I experienced a recent tire emergency for my wife's civic, and Brooks Falzone was able to schedule me into the service department with little notice, and deliver exceptional service from the time I arrived, until my car was ready. Thank you Brooks for your professionalism, and your customer service. Christopher G. More
Dealership Inventory (264 Vehicles)

