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Brooks Falzone

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Brooks Falzone

Brooks Falzone | Page 3

Service Advisor

Crown Honda

7671 US Highway 19
Pinellas Park, FL 33781

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314 Reviews

Overview Reviews (314) Inventory (321)

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314 Reviews

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314 Reviews of Brooks Falzone

May 15, 2022

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Employee Rating

Brooks was great. Took in my car for my first service and they took great care of me! Recommended 100%! Took in my car for my first service and they took great care of me! Recommended 100%! More

by carlos Hernandez

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael O'Roake

May 16, 2022 -

Crown Honda responded

Carlos, Thank you so much for your wonderful review and recommendation! We are overjoyed that Brooks took great care of you and your vehicle during your recent visit! It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

May 12, 2022

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Employee Rating

Always receive excellent service from crown honda and Brooks falzone. Had a service and brake fluid replacement on our crv. Brooks falzone. Had a service and brake fluid replacement on our crv. More

by nltoad

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

May 12, 2022 -

Crown Honda responded

Thank you so much for your positive review! We are so glad that Brooks consistently provides you with the quality service that you so much deserve! It is our pleasure to serve you, and we hope to see you again the next time your vehicle is ready for service! Safe travels!

May 03, 2022

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Employee Rating

Mr. Brooks Falzone is always helpful and informative and kind whenever i need help with my vehicle, and he will always explain to me what will need to be done next on my car and what i should be looking out kind whenever i need help with my vehicle, and he will always explain to me what will need to be done next on my car and what i should be looking out for as far as a future needs on my vehicle. More

by Katelyn Roches

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

May 03, 2022 -

Crown Honda responded

Katelyn, Thank you for taking the time to leave Brooks this wonderful review! We are overjoyed that he consistently takes great care of you and your vehicle throughout your visits. It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!

May 01, 2022

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Employee Rating

Brooks Falzone was the person who handled the service appointment at the Honda Dealership. Brooks did a very good job and explained everything that needed to be done at this appointment. While I was th appointment at the Honda Dealership. Brooks did a very good job and explained everything that needed to be done at this appointment. While I was there I decided to look at new cars. Brooks had to track me down several times to get approvals for different things. He was very patient and never rushed me. You have a great guy there. More

by marthap

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

May 03, 2022 -

Crown Honda responded

Martha, Thank you for taking the time to leave Brooks this positive review! Offering thorough and efficient service is so important to us, and we are pleased that he provided you with nothing less. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

April 28, 2022

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Employee Rating

My go to person for the services is Brooks Felzone, he is always ready to help me and answer any questions and gives good advice. always ready to help me and answer any questions and gives good advice. More

by Roma

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Apr 28, 2022 -

Crown Honda responded

Thank you for leaving Brooks this 5-star review! Providing top-notch service is so important to us, and we are pleased that his efforts consistently meet your satisfaction. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 28, 2022

Dealership Rating

Employee Rating

Great experience thanks to Brooks Falzone! I always bring all my cars to crown Honda to get service. Brooks is always so helpful and makes the experience so easy. He always tells me exactly I always bring all my cars to crown Honda to get service. Brooks is always so helpful and makes the experience so easy. He always tells me exactly how long it will take and how much it will be and explains things perfectly. I will only bring my cars to Brooks. Thanks! More

by Hhiles3

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Apr 28, 2022 -

Crown Honda responded

Thank you so much for your excellent review! We are so glad that Brooks consistently provides you with a smooth and remarkable experience! It is our pleasure to serve you and your automotive needs in any way possible, and he will be honored to know how confident you are in his efforts. We wish you the safest of travels until we meet again!

April 28, 2022

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Employee Rating

Never lets me down. Impressed every time. It’s why I continue to return to crown Honda Impressed every time. It’s why I continue to return to crown Honda More

by dominic_albanese@yahoo.com

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Apr 28, 2022 -

Crown Honda responded

Dominic, Thank you do much for your positive review! We are overjoyed that our team consistently provides you with top-notch service! We look forward to continue providing you and your vehicle with our best care in your visits to come. Safe travels!

April 27, 2022

Dealership Rating

Employee Rating

Brooks is awesome! Handled all of my questions and is working to get me a resolution to my problem Handled all of my questions and is working to get me a resolution to my problem More

by Kaciakharoufeh

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Apr 27, 2022 -

Crown Honda responded

Thank you for taking the time to leave Brooks this 5-star review! We are pleased that he took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

April 27, 2022

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Employee Rating

Always helpful and supportive of my concerns. Instrumental is resolving other issues as well. Great people. Instrumental is resolving other issues as well. Great people. More

by Jose Herrera

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Apr 27, 2022 -

Crown Honda responded

Jose, Thank you for your 5-star rating! We are so glad that our team consistently provides you with great care. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

April 26, 2022

Dealership Rating

Employee Rating

My experience with Zach Ruppert was great. He was communicative and clear in his explanation and very polite and prompt with his service. I'll definitely come back and when I do I'll be sure t He was communicative and clear in his explanation and very polite and prompt with his service. I'll definitely come back and when I do I'll be sure to schedule my service with Zach. Thanks guys. Harriet the Honda is running like new again. More

by ncease

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Zach Ruppert

Apr 26, 2022 -

Crown Honda responded

Thank you so much for your excellent review! Providing quality and efficient service is so important to us, and we are delighted that Zach's and Brooks' efforts met your satisfaction! it is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels- on behalf of the entire team!

Apr 26, 2022 -

ncease responded

Thanks Crown Honda for being so great! From your service department to the guys in the back you all go above and beyond for your customers. Special shout out to Zach R and Brooks F for helping me yesterday. Both gentleman were clear and courteous with their service. Harriet (my 2018 Accord) says thanks too.

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