Brooks Falzone | Page 2

I couldn’t imagine going anywhere else! I love the Staff and trust their expertise. Thank You Brooks Falzone and thank You John Goode! Service of excellence to both of you! I love the Staff and trust their expertise. Thank You Brooks Falzone and thank You John Goode! Service of excellence to both of you! More

Helpful 0

Report | Print

Clean & professional service areas & lounge. Courtesy and respectful dealt with brooks falzone thank you sir Courtesy and respectful dealt with brooks falzone thank you sir More

Helpful 0

Report | Print

Once again, Brooks was a pleasure. Also, my oil change/maintenance on our van only took 45 minutes! We were out of there in under an hour, which was a breath of fresh air with two kidd Also, my oil change/maintenance on our van only took 45 minutes! We were out of there in under an hour, which was a breath of fresh air with two kiddos. Whatever changes have been made to make easy visits like this one quicker, are much appreciated. Thank you! More

Helpful 0

Report | Print

Outstanding. Brooks Falzone took care of me and as usual he’s top shelf!! I won’t go anywhere else. Brooks Falzone took care of me and as usual he’s top shelf!! I won’t go anywhere else. More

Helpful 0

Report | Print

The cost of parts was about what I expected. Labor was much higher than expected. I waited in customer service area 8 am to 3 pm, Seven hours. I had expected the work to take no more than 5 ho Labor was much higher than expected. I waited in customer service area 8 am to 3 pm, Seven hours. I had expected the work to take no more than 5 hours. Thankfully Brooks kept me updated. More

Helpful 0

Report | Print

Brooks Falzone gave great service when I brought my Honda CRV in for regular maintenance. He explained everything and went out of his way to be helpful. CRV in for regular maintenance. He explained everything and went out of his way to be helpful. More

Helpful 0

Report | Print

The service center could try to provide something like doughnuts, just like Toyota. Honda people who chose to be in public view could exercise a little friendliness. doughnuts, just like Toyota. Honda people who chose to be in public view could exercise a little friendliness. More

Helpful 0

Report | Print

The lower panel on the driver's door cut my wife's leg when she exited the CRV, twice, the second time causing a severe wound with a great deal of bleeding. At Crown they ordered a new lower inside panel when she exited the CRV, twice, the second time causing a severe wound with a great deal of bleeding. At Crown they ordered a new lower inside panel which they installed. The new part came w/a rubber covering that the original part did not have. Work was completed on time. - Thank you. Brooks Falzone More

Helpful 0

Report | Print

They always are helpful. They are friendly people and always there to help out. Recommend this place They are friendly people and always there to help out. Recommend this place More

Helpful 0

Report | Print

Brooks was great. Took in my car for my first service and they took great care of me! Recommended 100%! Took in my car for my first service and they took great care of me! Recommended 100%! More

Helpful 0

Report | Print