313 Reviews
Write a Review313 Reviews of Brooks Falzone
April 18, 2022
My first time for service at Crown Honda. Setting up the appt. was easy; I had a broad choice of times on the day I needed. I arrived early, they took my vehicle right away. My service person Setting up the appt. was easy; I had a broad choice of times on the day I needed. I arrived early, they took my vehicle right away. My service person, Brooks Falzone, called me over for quick paperwork, and my vehicle was finished 35 minutes faster than stated. Overall great service. More
April 16, 2022
I have changed my whole outlook, formerly vowing never to go to any "dealership," but from now on I will not go anywhere else except to a dealership.... or at least this dealership! I'm not sure if the to go to any "dealership," but from now on I will not go anywhere else except to a dealership.... or at least this dealership! I'm not sure if they're all the same but Crown Honda knows what they are doing and certainly knows how to treat their customers. I've dealt now with Michele and Brooks.... both are the best! The shuttle driver, Keith was great. I am a new 'used' Honda owner, and a snowbird. I hope the dealership up north is as good as here. More
Other Employees Tagged: Michele Dessert , Keith
April 15, 2022
Very easy trade in. I bought the trade in from Joseph, and he made upgrading it even easier. Love my new civic I bought the trade in from Joseph, and he made upgrading it even easier. Love my new civic More
Other Employees Tagged: Justin Callahan, Joey Sutnick , Athena in financing as well
April 11, 2022
Staffing changed so much during COVID at many businesses. I am so happy to see that Brooks Falzone is still at Crown Honda and doing such a superb job servicing my Honda Accord. Brooks Falzone always puts so I am so happy to see that Brooks Falzone is still at Crown Honda and doing such a superb job servicing my Honda Accord. Brooks Falzone always puts so much effort into helping. More
April 09, 2022
Modern clean friendly and professional service staff. Felt just like I do when I’m in my dealership in Canada. Really all I had to do was drop off my key and your staff did the rest. It’s only my Felt just like I do when I’m in my dealership in Canada. Really all I had to do was drop off my key and your staff did the rest. It’s only my second time at the dealership the last time you were in the middle of renovating, you should know that you’ve hit it out of the park. Hoping to see you all next year when I require service I will not hesitate to call. More
Other Employees Tagged: Andrew Kohut
April 09, 2022
When I get my car serviced at Honda my experience is enjoyable. When I come in and drop my car off they show me to the lounge I sit down and when they inspect my car and find something wrong if they do enjoyable. When I come in and drop my car off they show me to the lounge I sit down and when they inspect my car and find something wrong if they do they come to me and ask me if I want it fixed tell me what’s wrong, I usually get it fixed there. I usually do not wait that long to get my car serviced when they’re done they call me tell me what they did I pay and I leave. My service guy Brooks is very good at what he does he treats me like a real person and I am appreciative of that. I always get my car serviced at Honda. More
April 06, 2022
I have nothing but superb services at Crown Honda. Jay Biggerstaff always goes beyond the call of duty to help us. For the last few years I have referred all my family & friends to Crown Honda & all t Jay Biggerstaff always goes beyond the call of duty to help us. For the last few years I have referred all my family & friends to Crown Honda & all the other Crown Dealerships. Thank you Jay for providing the best experiences for us with buying & servicing our vehicles. This industry needs more managers & employees of you caliber to service customers. Thank You!! Sonia Pfizenmaier-Golden & Rick Golden More
Other Employees Tagged: Michele Dessert, Daimara Morrill , Jay Biggerstaff, Jonathan P
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