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Bruce Carrick
Bruce Carrick at Russ Darrow Metro Mazda

Bruce Carrick | Page 2

Service Advisor

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
241 Reviews

Industry Experience

25 yrs, 2 mos

4.8

241 Reviews

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241 Reviews of Bruce Carrick

April 26, 2026

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Employee Rating

Love Bruce he is super attentive and accommodating. Always helps. Will not work with anyone else there More

by amyneilbecker
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Recommend Dealer
Yes
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Apr 26, 2026

Russ Darrow Metro Mazda responded

We’re delighted Bruce provided attentive and accommodating service for your Mazda CX-5. It’s great to know he’s made each visit seamless, and we look forward to helping you again in the future. Thanks for trusting us with your service needs. Jalen Moore jalen.moore@russdarrow.com

April 24, 2026

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Great service! Bruce and the crew are always friendly and efficient. The service is well-performed. More

by winterkat
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Yes
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Apr 24, 2026

Russ Darrow Metro Mazda responded

Bruce and the crew are thrilled you found their service friendly and efficient, and we’re glad your Mazda received top-notch care. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

April 19, 2026

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I was able to get an appointment very quickly. Service department was very professional. Service was quick and efficient More

by Michele
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba

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Apr 19, 2026

Russ Darrow Metro Mazda responded

Thanks for letting us know scheduling your Mazda CX-5 service was seamless. We’re glad our team provided professional and efficient work. We look forward to assisting you with your next maintenance appointment. Jalen Moore jalen.moore@russdarrow.com

April 16, 2026

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My car is in good hands when I bring it in for service. Thank you. More

by DRLAHL
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Recommend Dealer
Yes
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Apr 16, 2026

Russ Darrow Metro Mazda responded

Bruce and our team are glad to know your Mazda is in good hands whenever you bring it in for service. Thank you for trusting us. Jalen Moore jalen.moore@russdarrow.com

April 11, 2026

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The time I pulled in with my car and went to the desk everything was awesome. Everybody friendly.. More

by mr.tony.cunningham38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba , Kirsten Jones

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Apr 13, 2026

Russ Darrow Metro Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

April 05, 2026

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I always feel welcomed. Staff are very personable. Bruce is very knowledgeable and is always able to explain things to me in the way in which I understand. More

by Happycustomer
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Yes
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Apr 05, 2026

Russ Darrow Metro Mazda responded

We’re happy to know our team creates a warm, friendly atmosphere. Bruce will be pleased to hear you found his explanations clear and helpful. We look forward to servicing your Mazda CX-30 again soon. Jalen Moore jalen.moore@russdarrow.com

April 04, 2026

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The service was done correctly and quickly. I was very satisfied with the service. They did a great job. More

by pdewar
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

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Apr 04, 2026

Russ Darrow Metro Mazda responded

It’s great to hear the service on your Mazda CX-50 was handled both accurately and swiftly. Bruce is thrilled to know you’re satisfied with the work. We look forward to assisting you again whenever you need us. Jalen Moore jalen.moore@russdarrow.com

March 28, 2026

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Thank you to Bruce and the Mechanic who fixed my car issue. Very helpful and Bruce is always there to assist me. More

by ALLEN_FEDERICO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerald Schiller

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Mar 28, 2026

Russ Darrow Metro Mazda responded

It’s great to hear Bruce and our mechanic could help resolve the issue with your Mazda CX-3. We’re glad Bruce is always ready to assist whenever you need support. Thank you for sharing your experience! Jalen Moore jalen.moore@russdarrow.com

March 25, 2026

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Mr Gonzalez was very helpful and courteous, and even went back and made sure an extra fix I had requested (the rear window wiper) was taken care of. More

by PETERGRFX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd, Victor Perez-Gonzales, Gerald Schiller

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Mar 26, 2026

Russ Darrow Metro Mazda responded

Peter, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Victor met your expectations. Thank you for choosing Russ Darrow Metro Mazda. We look forward to having you as a valued customer for many years to come! Jalen Moore jalen.moore@russdarrow.com

March 19, 2026

Dealership Rating
Employee Rating

The service was done properly and promptly. Bruce was very easy to work with. I was very happy with the level of service I received. More

by pdewar
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

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Mar 19, 2026

Russ Darrow Metro Mazda responded

We’re happy to know the work on your Mazda CX-50 was both efficient and well-executed. We’re glad Bruce was easy to work with. We look forward to assisting you with any future service needs. Jalen Moore jalen.moore@russdarrow.com

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