Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Bruce Carrick
Bruce Carrick at Russ Darrow Metro Mazda

Bruce Carrick | Page 7

Service Advisor

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.8
266 Reviews

Industry Experience

25 yrs, 7 mos

4.8

266 Reviews

Write a Review

266 Reviews of Bruce Carrick

December 08, 2025

Dealership Rating
Employee Rating

Scammers! No compassion for customers! Just want the money! 0 stars! Don’t recommend! Shop else where! That doesn’t take advantage of their buyers! Gwen is gre More

by nikkipowell9548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Noah Matson, Nick Mudd, Tim Scott , Gwen Moore, Justin Pues

Print
Dec 11, 2025

Russ Darrow Metro Mazda responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Nikki. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jalen Moore jalen.moore@russdarrow.com

November 15, 2025

Dealership Rating
Employee Rating

Bruce is thorough ans communicates very well throughout the process of having work done so I know what to expect. More

by eskoien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd, Miguel Mazaba , Kirsten Jones, Dylan Rueth

Print
Nov 15, 2025

Russ Darrow Metro Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jalen Moore jalen.moore@russdarrow.com

October 23, 2025

Dealership Rating
Employee Rating

They did a nice job and kept me informed. Don’t know what else to ssy More

by WMANDEL312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Rueth

Print
Oct 23, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jalen Moore jalen.moore@russdarrow.com

October 19, 2025

Dealership Rating
Employee Rating

As always Bruce was very helpful. A+++++ to Bruce and the team who did the oil change. More

by ALLEN_FEDERICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 19, 2025

Russ Darrow Metro Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Metro Mazda. We look forward to having you as one of our valued customers for many more years to come! Jalen Moore jalen.moore@russdarrow.com

October 07, 2025

Dealership Rating
Employee Rating

The service was quick. I was told it would take an hour to and hour and a half. It actually took 45 minutes from beginning to end. More

by daronmay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robyn ODonnell, Noah Matson, Nick Mudd, Santana Flower, Tim Scott , Stan Moore, Justin Pues, Elmedin Smajic, Ryan Zima

Print
Oct 07, 2025

Russ Darrow Metro Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jalen Moore jalen.moore@russdarrow.com

September 28, 2025

Dealership Rating
Employee Rating

Bruce is very helpful and knowledgeable. The whole encounter was very positive and easy to do. More

by lynderig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Rueth

Print
Sep 28, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

September 27, 2025

Dealership Rating
Employee Rating

Bruce was an awesome guy and did a great job handling my issue, management of this franchise however is a joke. Wouldnt reccomend buying anything used from here. More

by DEVLINBATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jalen Moore, Stan Moore, Justin Pues

Print
Oct 01, 2025

Russ Darrow Metro Mazda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jalen Moore jalen.moore@russdarrow.com

September 21, 2025

Dealership Rating
Employee Rating

I love this dealership it's the best I've seen in my life people are great snacks great beverage great cleanest great and most of all service department great 10 out of 10 Bruce is the greatest I've been dea More

by Lavetia Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd , Kirsten Jones

Print
Sep 21, 2025

Russ Darrow Metro Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Mazda, we look forward to having you as a valued customer for many years to come! Jalen Moore jalen.moore@russdarrow.com

September 05, 2025

Dealership Rating
Employee Rating

They were professional and took care of my car’s issues right there. I would recommend them to others. More

by michaelr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd, Zoe DeRose , Kirsten Jones, Quintin Neal

Print
Sep 05, 2025

Russ Darrow Metro Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

September 01, 2025

Dealership Rating
Employee Rating

The service & gratitude I received (especially from Nick) was worth while. I was greeted very warmly, well updated, & all my concerns & questions were answered. I also was able to get in & out faster than More

by A A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd

Print
Sep 01, 2025

Russ Darrow Metro Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

1
...
6
7
8
...
27

Dealership Inventory (200 Vehicles)

new 2026 Mazda Mazda3 car, priced at $25,535
2026 Mazda Mazda3
new
Deep Crystal Blue Mica exterior
Automatic
Front-wheel Drive
$25,535
View Details
used 2024 Mazda CX-5 car, priced at $25,493
2024 Mazda CX-5
used
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive
$25,493
View Details
used 2023 Honda Ridgeline car, priced at $32,493
2023 Honda Ridgeline
used
Lunar Silver Metallic exterior
Automatic
All-wheel Drive
$32,493
View Details
used 2024 Mazda CX-5 car, priced at $26,493
2024 Mazda CX-5
used
Soul Red Crystal Metallic exterior
Automatic
All-wheel Drive
$26,493
View Details
new 2026 Mazda CX-5 car, priced at $32,420
2026 Mazda CX-5
new
Jet Black Mica exterior
Automatic
All-wheel Drive
$32,420
View Details
used 2023 Jeep Grand Cherokee car, priced at $25,993
2023 Jeep Grand Cherokee
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
$25,993
View Details
View All Inventory