Bruce Carrington | Page 13

One of a kind We decided to give a top rating because this was the best experience we've had in purchasing a vehicle from a car lot. The people made it comfortable We decided to give a top rating because this was the best experience we've had in purchasing a vehicle from a car lot. The people made it comfortable, especially our sales person, Bruce. He is a genuine person which brings comfort and trust while purchasing big money vehicles. The staff are one of kind! More

by Tim Verified Customer Verified Customer

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Poor Customer Service People were nice enough but they tried to get me to buy an older SUV that I was not interested in. I went there for a 2018 Buick Enclave and they want People were nice enough but they tried to get me to buy an older SUV that I was not interested in. I went there for a 2018 Buick Enclave and they wanted me to buy a 2016 GMC Acadia which had more miles then my 2011 Buick LaCrosse. If you cant get it done say so and dont try and show me something else. Waste of time and gasoline. Get rid of the old high mileage stuff elsewhere cause I am not gonna buy it. I had rated then 3 stars but I have changed it to only 1 star but it should 0 stars. It's 9:00 PM 5/4/2019 just got a threatening voicemail message from John Patrick. Very obnoxious message saying he was going to respond to this review by release credit information about myself and my wife if I did not take down this review. I guess the facts of this review hit the nail on the head. This guy is very unprofessional. They also advertised the vehicle on Facebook Market Place at $35,840 they told me the price was $38,840. Not exactly truth in advertising. This review stands. I will be consulting an attorney since they seem to want to go to war or something. COMPLETELY UNPROFESSIONAL attitude with a potential customer. I was prepared to put down a large down payment of over $10,000 and I had already been pre-approved but they insisted on a credit application. They ran my credit without asking if it was okay. Despite the fact that I told the Salesman that I already had financing. I won't be trusting this dealership group in the future. Totally Unprofessional and rude management. These are unlawful and illegal business practices. Making such threats are against the Fair Credit Reporting Act. Anything published in the way of a response can and will be taken as an attempted extortion. I will take any and all necessary legal action against this company if they publish any credit or credit reporting information. Or if they imply any negative credit information. I guess they want a legal battle. Last time I looked there are laws. I have stated facts here that they can not refute so then they try coercion. John Patrick you just got served and are on notice. More

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A very nice day Loved the fast service and the people were very friendly and helpful they went out of their way to make sure I was satisfied with all of the work Loved the fast service and the people were very friendly and helpful they went out of their way to make sure I was satisfied with all of the work More

by 57shevlin Verified Customer Verified Customer

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Good experience Bruce was very quick to communicate and work with us. He answered all the questions I had and was easy to work with. I love my new car! Bruce was very quick to communicate and work with us. He answered all the questions I had and was easy to work with. I love my new car! More

by Michelle89 Verified Customer Verified Customer

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Easy easy Found vehicle on cargurus , good price I stay on other side of Florida and they made the trip worth it. Mr. Bruce came in on his day off already had Found vehicle on cargurus , good price I stay on other side of Florida and they made the trip worth it. Mr. Bruce came in on his day off already had paperwork ready. I was in and out . Thanks again More

by k.franklinjr Verified Customer Verified Customer

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Great Experience Great Experiance. No pressure or hassling sales. Bruce was a pleasure to work with. Went out of his way to assist. Will send any friends in the market Great Experiance. No pressure or hassling sales. Bruce was a pleasure to work with. Went out of his way to assist. Will send any friends in the market for a vehicle his way. More

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Make a good decision I personally did my deal from an hour away and my salesman Bruce Carrington was extremely helpful to say the least. I feel like I got a little lucky f I personally did my deal from an hour away and my salesman Bruce Carrington was extremely helpful to say the least. I feel like I got a little lucky finding a salesman with the integrity that he has. Everything was very low pressure on the point and easy to work with. Ask for him. In addition the finance manager Bob Ermstes was very straightforward, very cool and very easy to work with as well. Once the deal is done and you start to sign paperwork it can get a little bit nerve-wracking. But Bob made me feel the entire time like we were absolutely on the same page, and working towards the same goal. Overall very good experience. You are making the right decision if you go with these guys. More

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Nicely done ! A big thank you to Bruce Carrington and the staff at Eagle Buick GMC!!! Thank you for making my truck purchase a pleasant and smooth experience. A big thank you to Bruce Carrington and the staff at Eagle Buick GMC!!! Thank you for making my truck purchase a pleasant and smooth experience. More

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Bruce is the best! Extremely helpful and willing to go the extra mile to get the deal done. We will keep them in mind when we purchase our next vehicle. Extremely helpful and willing to go the extra mile to get the deal done. We will keep them in mind when we purchase our next vehicle. More

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Professional- no surprises. Did not waste my money of my time. In this day and age, companies rarely look out for their customers. Eagle Buick GMC certainly achieves this. Did not waste my money of my time. In this day and age, companies rarely look out for their customers. Eagle Buick GMC certainly achieves this. More

by R Waters Verified Customer Verified Customer

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