Bruce Chang
Bruce Chang at Mercedes-Benz of Arcadia
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Bruce Chang | Page 2

Sales Consultant

Mercedes-Benz of Arcadia

101 N Santa Anita Ave
Arcadia, CA 91006

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4.5
47 Reviews

My goal in car sales is to give my absolute best service and experience and put smile on clients’ faces. I enjoy traveling to see the world, hanging out with friends, and spending time with family.

Dealership Experience

8 yrs, 11 mos

Industry Experience

16 yrs, 1 mo

Languages Spoken

English English

Mandarin Mandarin

4.5

47 Reviews

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47 Reviews of Bruce Chang

May 15, 2022

Dealership Rating
Employee Rating

I LOVE my new car! Katrin was such a pleasure to work with. Very honest, & real. My husband bought me a AMG GTS, I had been looking for a car for years. This Dealershi More

by MLong
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Katrin Bassenger

Sep 08, 2022

Mercedes-Benz of Arcadia responded

Hi MLong, thank you for your five-star rating and for your business! Our entire team including Katrin appreciates the opportunity. We look forward to your next visit! Timothy Martino General Manager tmartino@rusnakgroup.com (626) 462-3014 https://www.rusnakarcadia.com

March 25, 2022

Dealership Rating
Employee Rating

Clean and nice, easy to find parking, plenty of parking but what really stands out about the dealership is Bruce. He’s on top of things and I felt he was working hard for me at all times. He’s fast and att More

by Meisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2022

Mercedes-Benz of Arcadia responded

Hi Meisa, Thank you for your recommendation and we hope that you are enjoying your purchase. At Mercedes-Benz of Arcadia, we appreciate your business and we look forward to working together in the future.

December 23, 2021

Dealership Rating
Employee Rating

Bruce is always ready to help and is very transparent with the statuses of everything going on. I really wanted a new s580 and Bruce was very efficient and helpful with securing me a car fast. The terms More

by RyanHou
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2021

Mercedes-Benz of Arcadia responded

Thank you for letting us know of your positive car-buying experience, Ryan! Our Sales Team at Mercedes-Benz of Arcadia always strives to provide quality and efficient support to assist with the process. Reach out to Mercedes-Benz of Arcadia if you ever need auto assistance in the future.

October 27, 2021

Dealership Rating
Employee Rating

Service,Service,Service!Excellent customer service and best buying experience easy to deal with.Great job! More

by note_taki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2021

Mercedes-Benz of Arcadia responded

We appreciate your business and are glad you enjoyed your visit with us at Mercedes-Benz of Arcadia! Thank you so much for your wonderful review.

September 29, 2021

Dealership Rating
Employee Rating

Had really good experience here, friendly and knowledgeable sales representative, very easy to deal with,Five stars all the way around. More

by Sherlock31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2021

Mercedes-Benz of Arcadia responded

Thank you for choosing Mercedes-Benz of Arcadia! We are happy to know that you enjoyed a knowledgeable and friendly experience. We can't wait to work with you again!

August 29, 2021

Dealership Rating
Employee Rating

Bruce is very knowledgeable and I received great service from him. I will recommend this dealership. More

by Linwei Dai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 29, 2021

Mercedes-Benz of Arcadia responded

Thank you for choosing Mercedes-Benz of Arcadia, Linwei! We are happy to know that our team provided you with a knowledgeable experience. We can't wait to work with you again!

July 11, 2021

Dealership Rating
Employee Rating

Bruce was so helpful and transparent. I was able to walk out of there satisfied with in a few hours and am so grateful. He made things super easy and straight forward and I appreciate that. More

by Joeymann5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Mercedes-Benz of Arcadia responded

Joey, thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Bruce. We appreciate the positive feedback, and we are looking forward to seeing you in the future at Mercedes-Benz of Arcadia!

June 28, 2021

Dealership Rating
Employee Rating

Great service from beginning to end and beyond. Bruce and Billy👍 . Highly recommend them for your next MB purchase/lease. More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Kwan

Jun 29, 2021

Mercedes-Benz of Arcadia responded

Hi Dave, Thank you for your positive review, We are thrilled you had a professional and an above and beyond experience with our team here at Mercedes-Benz of Arcadia. We appreciate your recommendation and we look forward to your next visit.

April 26, 2021

Dealership Rating
Employee Rating

Bruce was awesome! Very responsive and made the buying process very smooth and informative. For anyone looking to purchase at Mercedes Arcadia, I highly recommend Bruce More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2021

Mercedes-Benz of Arcadia responded

Hi Brian, At Mercedes-Benz of Arcadia we thank you kindly for your five star review. We strive to create a customer driven experience, therefore we are thrilled to hear that Bruce has been able to create this environment. We deeply appreciate your recommendation. We hope to see you again for any future automotive needs.

April 23, 2021

Dealership Rating
Employee Rating

Working with Bruce is quick and easy, no pressure at all. Very nice place, staffs is Very helpful and friendly. Will return soon for other vehicle when my lease with Bmw In due in couple of months. More

by kennytranvn99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2021

Mercedes-Benz of Arcadia responded

Hi there, thanks for the five-star review for Bruce and our team! We're glad to hear your experience was quick and easy. We appreciate your business and look forward to working with you again soon.

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