Working with Bruce to buy my second vehicle from Heritage was a very pleasant experience. I never felt rushed or pressured at any point as I considered multiple vehicles over a couple weeks. He was considerate of my time and respected my busy schedule. Every question I asked was answered thoroughly and promptly. Thanks to Bruce for another great car buying experience!
"Excellent experience "
- The Davis Family
Bruce and Michael in finance were excellent!! ! They helped my family get the perfect car. Everything was such a smooth process and transition! I would recommend him and Heritage of Parkville to everyone I know. Everyone was friendly and helpful and we walked away with our New (to us) family vehicle! It felt like we had bought it brand new. Excellent service and super helpful with explaining everything along the way! Thank you Bruce and Michael in finance, and heritage of Parkville!
Other Employees Tagged:
Michael in Finance
"Great deal but slow"
Bruce and the entire team were great to deal with, knowledgeable, caring, polite and we got a good deal. The one draw back was that the transaction took forever, it was a Saturday and they were busy but it took a long time. 4 out of 5 stars due to the time factor.
Other Employees Tagged:
"Honest, easy and drive your new car home "
- Pa lady Karen
Even though the weather was crappy, and in-house training left Bruce to handle the busy day short handed, he remained confident and professional. Bruce wasn’t pushy but was honest and efficient. I’ll admit that I was a bit stressed and hadn’t bought a car in over 15 years. The experience was pleasant and painless. No buyers remorse here. The more I drive my new car the more I like it. Thanks for the positive experience.
"Awesome service! "
Bruce made buying a car fun and easy. He was helpful and nice and I didn’t feel pressured. I would recommend this dealership to anyone!
"Really helped us out. "
Bruce was great. He was patient, and the dealership was extremely busy. We were there for 7 hours and Bruce remained professional and friendly. We are very happy with our experience.
First time buying a car on my own - Bruce made the experience pretty easy. Contacted the dealership the day before about my specific interest in a car - Bruce contacted me by email before my visit and had the car ready to test drive when I arrived. Lots of paperwork required but I felt like they got me in and out as quickly as possible! Great experience overall.
"I’ve bought four vehicles from Heritage"
I bought four vehicles from Heritage because I felt like I was getting a good deal. Their service is very good also. Bruce was very helpful in getting me in and getting me out and getting me into the vehicle I wanted. Thanks again!
"Great experience "
Bruce was great, very helpful and not pushy at all. He worked with us to come up with a great price and we left very happy.
"Great working with the entire team to get us the car we want"
- Mark K
Bruce was extremely knowledgeable, friendly and walked us through the whole process to get the car we wanted. Great follow up and follow through to insure we got the car we wanted