Bruce Kelly
Bruce Kelly at Colonial Ford of Plymouth

Bruce Kelly

Service Manager

Colonial Ford of Plymouth

11 Pilgrim Hill Rd
Plymouth, MA 02360

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4.5
167 Reviews
4.5

167 Reviews

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167 Reviews of Bruce Kelly

May 12, 2025

Dealership Rating
Employee Rating

Shayne is very good. He listened to the my needs and worked hard to make the deal work More

by timothy3333
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Recommend Dealer
Yes

Other Employees Tagged: Shayne Dextradeur

May 06, 2025

Dealership Rating
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From the service writer to the service manager ; everyone was kind , knowledgeable and professional. Another dealer had my truck for over 2 weeks and couldn’t fix it yet Colonial did so in 1 day! That sums i More

by duxmarsh
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Danielle Barnett , Karl the mechanic is top notch!

April 19, 2025

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Not good service experiences at all at any service appointments at all.they don't listen to what customers want or want something when there is something wrong with the vehicle.customer satisfaction i More

by O1timeplaya
Service Price Transparency
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Recommend Dealer
No
Apr 22, 2025

Colonial Ford of Plymouth responded

Thank you for taking my call the other day and going over your experience - as we strive for excellence at every opportunity sometimes we do fall short -I do apologize for that and will be using your feedback as a teaching tool to help Colonial Ford Service reach the goal of Excellence at every opportunity . I look forward to meeting you at your next service visit personally ! Thank You Ron Almeida General Manager

April 08, 2025

Dealership Rating
Employee Rating

I was told I would be charged $60 for a lighbulb change to my L directional. Bruce Kelly texted me for any questions & I told him that about 6 mos. ago, I went to O'Reilly's & asked if they had the R. ligh More

by JUDY_KELLY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Danielle Barnett

January 31, 2025

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Lovely experience with Danielle Barnett she is the only one at the desk that has confidence and does what she says thank you More

by Katerini2618
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Danielle Barnett

January 25, 2025

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Good experience no issues. Easy in and out job completed and no problems at all. More

by jbirdrc51
Service Price Transparency
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Recommend Dealer
Yes

January 20, 2025

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Want to express our sincere thanks for the exceptional service provided by your team in the recent repairs. Your attention to detail and timely completion of the task were truly commendable.Your expertise More

by GONZY006
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Service Communication
Recommend Dealer
Yes

January 11, 2025

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Top notch service advisors. Service dept has elevated to high end. Definitely five star rating More

by ENVYREMODEL
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Recommend Dealer
Yes

January 11, 2025

Dealership Rating
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These guys are great they always take care of me with any issues Been using them for over 10 years and they’re always reliable More

by JOEPAGLIARANI
Service Price Transparency
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Recommend Dealer
Yes

April 02, 2024

Dealership Rating
Employee Rating

Great Service. Kyle handled my vehicle service; He was professional, friendly and courteous. He did a great job keeping me informed. More

by STEPHEN50
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Recommend Dealer
Yes
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