Bruce Rosales
Bruce Rosales at Glen Toyota

Bruce Rosales | Page 51

Assistant Service Manager

Glen Toyota

23-07 Maple Ave
Fair Lawn, NJ 07410

4.7
705 Reviews
4.7

705 Reviews

Write a Review

Dealership Experience

10 yrs, 8 mos

Industry Experience

15 yrs

Languages Spoken

English English

Spanish Spanish

705 Reviews of Bruce Rosales

September 28, 2019

Dealership Rating
Employee Rating

Express Lube The job was done as promised by Bruce. I requested to install my wiper blades that I purchased from the same dealership and it was installed as a cour More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2019

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

September 26, 2019

Dealership Rating

Issue Last time i brought my contract to proof I have 3 years service but again they asked and said nothing is shown in the system, with attitude. I tried h More

by Peggy
Recommend Dealer
Yes

Other Employees Tagged: William Hughes , Ryan Christensen, Richard Jennings, Nicole Willis

Oct 09, 2019

Glen Toyota responded

Thanks so much for the feedback, Glen Toyota appreciates your business! Also the staff has been coached about what transpired and informed of how you were feeling. I feel it was a teaching moment and am sorry about how you feel this visit went. Thanks again Rob D GM

September 25, 2019

Dealership Rating
Employee Rating

they did an awsome job responsible management cut time short as much as possible quality work parts and service department help full and explane every little thing. thank yo More

by orazaliy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Cimillo

Sep 26, 2019

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

September 15, 2019

Dealership Rating
Employee Rating

Excellent place to service your car The staff at the dealership is highly knowledgeable and courteous. I would like to say a big "Thank You" to Bruce Rosales for being a true professi More

by lazar1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2019

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

September 11, 2019

Dealership Rating
Employee Rating

Excellent service and customer service Excellent service, excellent customer service honest approach. The waiting time is very reasonable. Agents try to solve the problem the best they can More

by AIDAMD1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2019

Glen Toyota responded

Thanks so much for the feedback, Glen Toyota appreciates your business! Rob D GM

September 10, 2019

Dealership Rating
Employee Rating

Unprofessional I never received a call or voicemail to notify that my vehicle was ready for pick up and the rep just left for the day. More

by graysisoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

September 04, 2019

Dealership Rating
Employee Rating

The operations was excellent and service was satisfied 👍 To reteriate, the service department operations were excellent under supervision of Managers, Mike Elston and Jay. Maintained a good team work at Advi More

by MARIKONARIMOTO0034
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Elston

Sep 05, 2019

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

September 04, 2019

Dealership Rating
Employee Rating

Excellent interaction, as always. Very professional. Very professional, and congenial interactions. Always a pleasure to visit Glen. They take great care of my SUV. Thanks Glen Toyota. Thanks Bruce f More

by Sherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 05, 2019

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

August 20, 2019

Dealership Rating
Employee Rating

Good Service Very professional dealership and have a great mix of customer service, constant feedback of the status of the vehicle being serviced via large easy to More

by GSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2019

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

August 10, 2019

Dealership Rating
Employee Rating

Excellant upgrades Wanted some additional accessories after a new purchase. The service center worked with me and treated me like a valued customer throughout the entire More

by arthurrag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sheina Chinchay, Javier Flores

Aug 13, 2019

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

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