Dealer Reviews
Cars for Sale
Dealer Log In
Bruce Rosales
705 Reviews
705 Reviews
Write a ReviewDealership Experience
10 yrs, 8 mos
Industry Experience
15 yrs
Languages Spoken
English
Spanish
705 Reviews of Bruce Rosales
June 18, 2019
Service I had to bring my Rav 4 for service yesterday. The service was fast and everyone I spoke with was courteous and professional. Well done. I had to bring my Rav 4 for service yesterday. The service was fast and everyone I spoke with was courteous and professional. Well done. More
by cscandalios
Verified Customer
June 16, 2019
Maquia liptrot Great service nice and helpful people thanks bruce rosales. Nice and clean environment price was good all positive vibes Toyota take very good care of Great service nice and helpful people thanks bruce rosales. Nice and clean environment price was good all positive vibes Toyota take very good care of us thanks Toyota More
by Maquia 23
June 13, 2019
Excellent Service My first visit to Glen Toyota was excellent. The staff was very friendly. The service was prompt. They fixed a manufacturer defect at no cost to me. T My first visit to Glen Toyota was excellent. The staff was very friendly. The service was prompt. They fixed a manufacturer defect at no cost to me. The customer service waiting area was warm, comfortable and clean. I was also given an unexpected courtesy car wash which I definitely appreciated. yes I was pleased with my visit. More
by Silver11
Other Employees Tagged: Tatiana assisted me with making the appointment.
June 13, 2019
Long wait, not all work completed I went in to have 3 service issues to be addressed on my truck. After 4 hr wait in lobby, only 2 of 3 had been completed. It was not communicated that I went in to have 3 service issues to be addressed on my truck. After 4 hr wait in lobby, only 2 of 3 had been completed. It was not communicated that not all work was completed. I noticed later that day the last job was not done, even though it was noted on the invoice that the issue needed to be addressed. This makes me believe the mechanic did not double check the note from Bruce, the service person I dealt with. Is there no follow up all jobs were completed? Doesn't look like it. Not the first time I've had an issue with this service center. More
by Tom
June 12, 2019
Pleasant waiting experience. Time to completion of work Professional work at the going rate. Pleasant waiting experience. Always informed of updates to on-going work as necessary. Time interval for comple Professional work at the going rate. Pleasant waiting experience. Always informed of updates to on-going work as necessary. Time interval for completion of maintenance work appeared reasonable. More
by MACXFIL
June 04, 2019
Oil change Bruce was very plesant and smile the entire time , he keep me up to date on what's going on with my car it's was a pleasure talking to Bruce Bruce was very plesant and smile the entire time , he keep me up to date on what's going on with my car it's was a pleasure talking to Bruce More
by da_sexy.amaican
June 03, 2019
2h for an oil change 2h hours for an oil change and few inspection points. they told me my brakes pad were a bit worn out but the report didn’t show by how much. When I as 2h hours for an oil change and few inspection points. they told me my brakes pad were a bit worn out but the report didn’t show by how much. When I asked the salesguy how much brake pad I had left, he took a pen and wrote 2mm out of nowhere. so it was 70 usd for the oil change and they were asking 600 usd for the brake pads change (front and right) plus 100 for the alignment (even if the alignment was found acceptable). I decided to go somewhere else... More
by namouze
June 02, 2019
They know you, not inventing things to charge. They know you, they don't seem to be trying to make you pay for more then you need, work and facilities seem to be top notch. They know you, they don't seem to be trying to make you pay for more then you need, work and facilities seem to be top notch. More
by SCOTT.KERR
June 01, 2019
Good service Nice people just wish they were better on updating you but overall very good service would definitely go back to the service department for future se Nice people just wish they were better on updating you but overall very good service would definitely go back to the service department for future services More
by VANHANDEL23
Other Employees Tagged: Rich Morales
May 28, 2019
Best dealer service I always recommend Glen Toyota service department to my friends and family because the prices and quality are excellent. All Glen Toyota employees are I always recommend Glen Toyota service department to my friends and family because the prices and quality are excellent. All Glen Toyota employees are friendly and helpful. More
by inghenryromero
Other Employees Tagged: Jason Forkins
Dealership Inventory (204 Vehicles)
