Bruce Rosales | Page 68

Oil change Always when take my car for services in Glen Toyota, they give me special attention. They are all the time able to help me. They are very nice people. Always when take my car for services in Glen Toyota, they give me special attention. They are all the time able to help me. They are very nice people. More

by fataveras Verified Customer Verified Customer

Report | Print

Came in for oil change. Waited 2.5 hours and was overcharged The service center needs to do a better job at communication. My wife mentioned she had a coupon for an oil change. She was told it would be one hour. The service center needs to do a better job at communication. My wife mentioned she had a coupon for an oil change. She was told it would be one hour. Two and a half hours later, she was asked to pay $20 more than agreed upon price. More

by IMPASTOART Verified Customer Verified Customer

Report | Print

Great service I've been in Glen Toyota service center several time for car maintenance and always was very satisfied with service and would like to add it has very I've been in Glen Toyota service center several time for car maintenance and always was very satisfied with service and would like to add it has very friendly environment. More

by faina Verified Customer Verified Customer

Report | Print

excellent Service done on time. Staff courteous and efficient. The waiting area comfortable. Explanation of service done was done pleasantly and complete. Hav Service done on time. Staff courteous and efficient. The waiting area comfortable. Explanation of service done was done pleasantly and complete. Have dealt with Bruce a number of times and he has always been professional. More

by marmun5 Verified Customer Verified Customer

Report | Print

Everything was good Fast efficient service in and out in an hour friendly staff , convenient flat screen that provides service up date in real time. Enjoyed the bagels an Fast efficient service in and out in an hour friendly staff , convenient flat screen that provides service up date in real time. Enjoyed the bagels and hot chocolate . More

by stevesimon148 Verified Customer Verified Customer

Report | Print

Vehicle Service Visit / Recall Efficient, thorough, professional service experience. Service facility is very comfortable and pleasant. Service Rep Bruce was attentive and very he Efficient, thorough, professional service experience. Service facility is very comfortable and pleasant. Service Rep Bruce was attentive and very helpful.. Service Manager's Mike and Jay fully engaged providing top-notch customer experience. . More

by Mytoy Verified Customer Verified Customer

Report | Print

Service appointment The service was excellent. The staff was very professional and timely. I was very satisfied with my visit. I was very impressed with how prompt they w The service was excellent. The staff was very professional and timely. I was very satisfied with my visit. I was very impressed with how prompt they were. More

by PMADLEY20 Verified Customer Verified Customer

Report | Print

Respect As always I arrived for a simple service and I was greeted and treated with respect by all. Nicole and Bruce was wonderful, but so was everyone else. As always I arrived for a simple service and I was greeted and treated with respect by all. Nicole and Bruce was wonderful, but so was everyone else. They are all such genuine people. Also the waiting area is relaxing and quiet. Compared to your previous facility on Maple Avenue this is perfect, the way you keep the television program on the HOME network instead of politics and news. This always created a sense of tension in the other office. Thank you for thst More

by Blue rose Verified Customer Verified Customer

Report | Print

Incomplete work In my last 2 services I asked couple small job and on both visits that work wasn’t done . Also it’s take too long to do oil change service In my last 2 services I asked couple small job and on both visits that work wasn’t done . Also it’s take too long to do oil change service More

by zubairk04 Verified Customer Verified Customer

Report | Print

Torque converter Brought my car in last week because of a jerking motion at low speeds. The visit was fairly quick and the front desk was pleasant. The car was diagnos Brought my car in last week because of a jerking motion at low speeds. The visit was fairly quick and the front desk was pleasant. The car was diagnosed and fixed within two days. They lent me a loaner in the mean time. Overall the experience was a good one. No complaints. Thank you for your service. More

by Loko Verified Customer Verified Customer

Report | Print