15 Reviews of Bryan Cook
August 06, 2018
Outstanding experience! The service department personnel are professional, yet warm and personable. I had my car towed overnight not knowing what was wrong with it. They call The service department personnel are professional, yet warm and personable. I had my car towed overnight not knowing what was wrong with it. They called me before I even had a chance to call them. They found out the problem, fixed and got my car back to me by 1:00 p.m. Best service in the city!! More
Other Employees Tagged: Kris Hurt
July 19, 2018
Fantastic Great sales staff and friendly service 3rd vehicle bought here will always come back service department was very courteous and friendly was there with Great sales staff and friendly service 3rd vehicle bought here will always come back service department was very courteous and friendly was there within a reasonable amount of time More
Other Employees Tagged: Bob Hook III, Jason Dugger, William Dabney, Bob Hook Jr. , Jennifer Johnson, Keith McDonald
July 19, 2018
Bob Hook employees are like family😃 This dealership is awesome. My family and I are repeat customers for several years. I was within 2 minutes of this location and moved over an hour awa This dealership is awesome. My family and I are repeat customers for several years. I was within 2 minutes of this location and moved over an hour away....BUT I continue to come here because of the awesome people and quality service. Shout out to Bill in Sales and Bryan and Tim in Service Dept! Keep up the great personal service!😃😃 More
Other Employees Tagged: William Dabney , Tim Sanders
July 14, 2018
Totally Awesome Experience! I had an oil change/service appointment for 12:30pm today but had to call and reschedule because I had a flat rear tire on my way to Bob Hook in the D I had an oil change/service appointment for 12:30pm today but had to call and reschedule because I had a flat rear tire on my way to Bob Hook in the Dixie Hwy construction chaos. AAA came and put on donut spare. Then took a chance and called Bob Hook again to see if I could still get in today. Chris in Service said "Come on." Checked in Service and was asked if I wanted them to check tire and I said I did. Great. fast service...and they not only checked the tire...they found the problem, repaired It, mounted it and stored the donut in its proper place and I was ready to go! The Service Department was clean and comfortable and even the floor was spic and span. Thank you Service Advisor, David Redding!! You eased my load and got my tire fixed...all beyond my expectations It is hard to find good service today. We have purchased our last ten cars including our Corvette from Bob Hook and come for service. From the receptionist on the phone 4 times today to all the folks in the busy Service Department and especially David Redding...THANK YOU!! JAMES AND DONNA ATHERTON. More
Other Employees Tagged: David Redding , Kris Hurt
May 18, 2018
Service and Employees I was very pleased with my services for my vehicle. The employees (especially the Service Manager) with assisting me with understanding my repairs I was very pleased with my services for my vehicle. The employees (especially the Service Manager) with assisting me with understanding my repairs. They did an awesome job. As always, after coming to Bob Hook since 1975, I appreciate a job well done. More
Other Employees Tagged: David Redding, John Gahimer , Tim Sanders, Connie Stodhill