Bryan Duff
Bryan Duff at Heritage Honda Westminster

Bryan Duff

F&I Director

Heritage Honda Westminster

580 Baltimore Blvd
Westminster, MD 21157

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4.7
39 Reviews
4.7

39 Reviews

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39 Reviews of Bryan Duff

November 24, 2025

Dealership Rating
Employee Rating

" Friendly Staff. Very knowledgeable. James was awesome and really cares about his customers!! Very polite and friendly to talk to. More

by Cody
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Nov 27, 2025

Heritage Honda Westminster responded

Hi Cody, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

November 01, 2025

Dealership Rating
Employee Rating

Dylan and his team at Honda Heritage of Westminster, were incredible! Super attentive and informative even days before we came in to look at the lot. The text message feature is awesome and Dylan was able to More

by Rachel H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Mercer, Dylan Young

Nov 02, 2025

Heritage Honda Westminster responded

Hi Rachel, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Westminster so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

October 27, 2025

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Employee Rating

This place was absolutely amazing we will definitely be back and Jon was absolutely amazing and helped us so so much. More

by Kaitlynrhunt18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Waugh

Oct 28, 2025

Heritage Honda Westminster responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

October 14, 2025

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Employee Rating

James was a pleasure to work, very knowledgeable and kind. It was a great experience working with him More

by Debbie P.
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: James Whittaker

October 06, 2025

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The experience for us was very good. Service was excellent and everyone was very helpful and polite. More

by tscham92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eyoungmbi Nkonghoeta

Oct 09, 2025

Heritage Honda Westminster responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 29, 2025

Dealership Rating
Employee Rating

Dylan was a kind, patient, knowledgeable and fun salesman. Once I made up my mind on the vehicle to purchase, he made the experience smoothly and thoroughly. More

by LalaZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2025

Heritage Honda Westminster responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 29, 2025

Dealership Rating
Employee Rating

We purchased a 2026 Honda Odyssey Touring and had a five-star experience thanks to Brandon. Despite his age, he was incredibly professional and knowledgeable about the features of the new Odyssey Touri More

by 1234nesmith.dn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2025

Heritage Honda Westminster responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Westminster so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

September 27, 2025

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James W. was absolutely best salesman i’ve ever seen. Sales Manager Lyle absolutely embarrassing !!!!!!!! More

by Rick Cooke
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Robert Lee, Ken Mercer, Phil Stillman, James Whittaker , Lyle, Sales Manager ( -1 Stars) Horrible i’ve seen

Oct 02, 2025

Heritage Honda Westminster responded

Thank you for taking time to speak with our General Manager in regard to your experience. Please feel free to reach out to Phil if you need anything in the future

September 09, 2025

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Employee Rating

Honestly… it’s what I expected. Had questions about a cancel warranty and possible refund and they said the warranty was cancel but never actually responded if I would get any type More

by rch10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Robert Lee

Sep 11, 2025

Heritage Honda Westminster responded

Hi, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. Please reach out and we will do our best to make this better. We hope to hear from you soon. General Manager, Phil Stillman, pstillman@mileone.com, 410.840.5354.

August 21, 2025

Dealership Rating
Employee Rating

As a first-tine car biyer, I have to say, I had an absolutely perfect experience. Richard and Brandon were great! 11/10! More

by Thudd13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Papafio, Brandon Thompson , Jordan McKenzie

Aug 25, 2025

Heritage Honda Westminster responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

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