Bryan Gacayan | Page 18

BMW of Palm Springs is the place to go if you want true genuine service. My service consultant Bryan Gacayan was outstanding. Bryan was professional, knowledgeable and very pleasant to work with. I will genuine service. My service consultant Bryan Gacayan was outstanding. Bryan was professional, knowledgeable and very pleasant to work with. I will make sure if anybody is looking to purchase a car, please ask for Bryan. Sir, thank you for making my experience at BMW of Palms Springs so memorable. More

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Bryan G. at BMW Palm Springs is great. He is always looking after both of my cars needs. Cars are always sparkling clean when I pick them up. Great service. Thank you. looking after both of my cars needs. Cars are always sparkling clean when I pick them up. Great service. Thank you. More

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Our repair was done efficiently and in a timely manner. My service writer (Juan) was terrific and when we picked up the car Brian was also great, helping us to complete the repairs. My service writer (Juan) was terrific and when we picked up the car Brian was also great, helping us to complete the repairs. More

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During our interaction at BMW, Bryan was warm, welcoming and yet very professional! We are a household of two BMW’s and value good quality of service. Thank you! and yet very professional! We are a household of two BMW’s and value good quality of service. Thank you! More

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A bit disappointed in the service at BMW of Palm Springs for the first time. They are usually very good. I identified a problem in November 2019. The service person ignored my observation. This service I a for the first time. They are usually very good. I identified a problem in November 2019. The service person ignored my observation. This service I again identified the issue which now is much greater to the tune of $1,300. No apology. More

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Bryan is a great service rep. Very responsible and easy Bryan is a great service rep. Very responsible and easy to work with. Got car in which was very important and also was done on time. Bryan is a great service rep. Very responsible and easy to work with. Got car in which was very important and also was done on time. More

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Bryan, and the beautiful young lady who handled the loaner were stand outs in making our experience at BMW Palm Springs great. Everything was done as promised and completed much faster than was expecte loaner were stand outs in making our experience at BMW Palm Springs great. Everything was done as promised and completed much faster than was expected. The car was delivered back clean and fresh. More

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Service Department is GREAT Like I have said in previous reviews, I never have any problems with the service department. They make up what the sales team just doesn't have. Sand Like I have said in previous reviews, I never have any problems with the service department. They make up what the sales team just doesn't have. Sandra and now Bryan are the best. They keep you informed on the status of your car and really demonstrate customer service. Again, I highly recommend the service team at this dealership. If you ever lease from this BMW dealership. Read the fine print and get everything in writing. More

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Bryan G in their service department was excellent!! Professional, courteous, and answered all my questions. Outstanding employee. Was totally on the ball. Car was washed and ready when promised Professional, courteous, and answered all my questions. Outstanding employee. Was totally on the ball. Car was washed and ready when promised More

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Friendly. Good response. Good communication. Good service. Good analysis of problem and provided a resolution. Provided a list of additional recommended and suggested repairs and fixes. service. Good analysis of problem and provided a resolution. Provided a list of additional recommended and suggested repairs and fixes. More

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