Bryan Hastings | Page 10

Car got a dent in the window trim while being inspected in June that I wasn’t notified. You said you would fix it and you did But not until November. Never called me to say the part was in, I called. I in June that I wasn’t notified. You said you would fix it and you did But not until November. Never called me to say the part was in, I called. I called many times too inquire about this issue since June. I have had 3 Subarus because I like the service department. This time was very disappointing! More

by RSEBBENS Verified Customer Verified Customer

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The replacement of my engine was completed with a high level of professional standards and in a timely fashion. I therefore highly reccomend Kenny Ross Subaru for repairs and vehicle service. level of professional standards and in a timely fashion. I therefore highly reccomend Kenny Ross Subaru for repairs and vehicle service. More

by CRAIGJAMESSAUNDERS Verified Customer Verified Customer

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This is the third time I have brought my car in for service and it’s always been a great experience since I purchased my vehicle in April. service and it’s always been a great experience since I purchased my vehicle in April. More

by CA1YNSM0M Verified Customer Verified Customer

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This is my first Subaru (2017 Impreza), and my first time where I had the dealer service my car beyond the warranty. Love my Subaru. Kenny Ross N. Huntingdon is first-rate. The service department rocks! They where I had the dealer service my car beyond the warranty. Love my Subaru. Kenny Ross N. Huntingdon is first-rate. The service department rocks! They know Subarus, and they are very trustworthy. Michael, my service advisor this time, was very helpful. Bryan has also been great. I love the whole team! There is no reason for me to go anywhere else for service, or for the eventual new car! More

by D_HARKETT Verified Customer Verified Customer

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We purchased a Demo CrossTrek at Kenny Ross that was virtually still brand new, having only 6000 miles on it. I later went and had the oil changed at the appropriate time and had a great experience- i virtually still brand new, having only 6000 miles on it. I later went and had the oil changed at the appropriate time and had a great experience- in and out like clockwork! No waiting....Then came my Inspection some months later and discovered I needed new tires- which I thought it was way too soon - but the Dealership worked with me on this issue and they really shine! The Service Manager Brian is a true Customer oriented person- I left there very pleased with their attitude and customer emphasis! 5 Stars for sure ! More

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Love this place the service, the technicians the play-by-play on what you can decline or approve the video they sent while I was waiting for all preventative maintenance to be done. The free coffee, play-by-play on what you can decline or approve the video they sent while I was waiting for all preventative maintenance to be done. The free coffee, the free snacks, the free popcorn thank you so much. More

by PAULAWEISS1 Verified Customer Verified Customer

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Customer friendly, professional, prompt service provided. Loved the video taken. Kept me informed throughout appointment. Got me on and out. Loved the video taken. Kept me informed throughout appointment. Got me on and out. More

by BERNICEBTANG Verified Customer Verified Customer

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Finally, this is is the first time you have not charged me covered by warranty..thank you me covered by warranty..thank you More

by ROOTCREED Verified Customer Verified Customer

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This was an absolutely great experience for me. Best I have ever had. So painless and efficient! Best I have ever had. So painless and efficient! More

by RN1PMOO Verified Customer Verified Customer

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To the Staff, Sales and management, Thanks for a safe and happy experience!! By the way the ways my first Subaru!! I love my (2023 Forester) Yours truly, happy experience!! By the way the ways my first Subaru!! I love my (2023 Forester) Yours truly, Vince Sorace More

by Vince Verified Customer Verified Customer

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