Bryan Kufalk | Page 4

I had a positive experience. My salesman was Ben, and he was amazingly helpful during the whole experience! My salesman was Ben, and he was amazingly helpful during the whole experience! More

by KETS14 Verified Customer Verified Customer

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I can always count on service help there. That's why I get all my tough service done there. That's why I get all my tough service done there. More

by atomicchopperworks Verified Customer Verified Customer

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We were stranded on our way home to Canada and Nate was so helpful, he and the tech worked diligently to help diagnose our Promaster to get us back on the road! Thank you so much for your help!! so helpful, he and the tech worked diligently to help diagnose our Promaster to get us back on the road! Thank you so much for your help!! More

by MCKENZIE.ROBERT23 Verified Customer Verified Customer

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Bryan was extremely helpful with a warranty repair. He was friendly and courteous. I tried to schedule the same repair at Don Miller since they are closer to my home but their service manager wouldn' He was friendly and courteous. I tried to schedule the same repair at Don Miller since they are closer to my home but their service manager wouldn't guarantee me that I wouldn't be charged if the problem turned out to be not covered by the warranty. More

by jeremy.metras Verified Customer Verified Customer

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Purchased Jeep here in 2020. Great vehicle Excellent service ! Your staff go the extra mile!! Thank you. Great vehicle Excellent service ! Your staff go the extra mile!! Thank you. More

by VLBWESTRICH Verified Customer Verified Customer

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Dealership went above and beyond and fixed issues that multiple other dealerships couldn't fix! multiple other dealerships couldn't fix! More

by sorchyc Verified Customer Verified Customer

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Went to pick up vehicle after PTU was replaced (under warranty). Drove down 2 hours on a Saturday. Car automatically was putting on parking break when put into park. Never did this before. Told Sara abou warranty). Drove down 2 hours on a Saturday. Car automatically was putting on parking break when put into park. Never did this before. Told Sara about it she got a mechanic and they couldn’t fix it but recognized it was wrong. Monday she called to say that they couldn’t figure out what the problem was but that I could pay money to have someone else look at it. I said no way. Next day she calls and says there’s no problem with it. It’s just going to do that. No real explanation and you can see that after her telling me the day before they couldn’t figure out how to fix it that I would be highly skeptical. I called a few other dealers around and they said new PTUs do that and it’s normal. Sara never said this. I picked up the vehicle a few days later and it had a damaged steering wheel and a scratch on the door. They fixed the door but said the steering wheel they didn’t care about. Overall just a terrible experience. Sara wasted a lot of my time and the dealership overall gave me terrible service. More

by Brittanyzehner Verified Customer Verified Customer

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Lucas and his team were able to diagnose a difficult problem with my truck. Lucas had great and prompt communication with me. He's awesome! problem with my truck. Lucas had great and prompt communication with me. He's awesome! More

by MARK.LUKOSAITIS Verified Customer Verified Customer

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Came in for some warranty work on my 2023 Challenger. Work was done correctly and Brian is very good to work with. Work was done correctly and Brian is very good to work with. More

by jhfiess19 Verified Customer Verified Customer

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The service department at Russ Darrow always go above and beyond! They are quality people that do quality work! beyond! They are quality people that do quality work! More

by dlacourt7150 Verified Customer Verified Customer

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