Bryan Kufalk
Bryan Kufalk at Russ Darrow Chrysler Dodge Jeep RAM of Madison

Bryan Kufalk | Page 7

Service Advisor

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

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4.8
121 Reviews
4.8

121 Reviews

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121 Reviews of Bryan Kufalk

April 09, 2025

Dealership Rating
Employee Rating

Knowledgable. Efficient. Friendly service technicians. Good location. Waiting area is very spacious with ample seating and coffee, hot chocolate and various sn More

by frambsbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Minor

Apr 10, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Pat Deery pat.deery@russdarrow.com

April 09, 2025

Dealership Rating
Employee Rating

Prompt. Kept well informed. Technician was knowledgeable and helpful. Service first class Nice waiting area More

by rdoyle1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas, Rob Jensen

Apr 09, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Chrysler Dodge Jeep RAM of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Pat Deery pat.deery@russdarrow.com

April 08, 2025

Dealership Rating
Employee Rating

Good customer service was excellent, work was done completed when said. Always have been reliant. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. We look forward to having you as one of our valued customers for many more years to come! Pat Deery pat.deery@russdarrow.com

April 03, 2025

Dealership Rating
Employee Rating

Polite, great customer service and they will take time to answer your questions. Will continue going for all my services More

by PRWIGGLESWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Pat Deery pat.deery@russdarrow.com

March 31, 2025

Dealership Rating
Employee Rating

Advisor did a great job communicating with me about my vehicle. The wait time was not terrible. More

by NADIA.HANSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison, we look forward to having you as a valued customer for many years to come! Pat Deery pat.deery@russdarrow.com

March 31, 2025

Dealership Rating
Employee Rating

Gets the job done and a decent time. Advisor does a great job communicating with me about my vehicle. More

by NADIA.HANSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Pat Deery pat.deery@russdarrow.com

March 29, 2025

Dealership Rating
Employee Rating

Russ Darrow is a get place to buy cars, they treat you like family! Customer service is excellent! More

by CHARLENEHOMEHEALTH02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison! Pat Deery pat.deery@russdarrow.com

March 20, 2025

Dealership Rating
Employee Rating

Great service all times thanks for your support great service manager always great people even one thank you very much More

by Ash62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Pat Deery pat.deery@russdarrow.com

March 16, 2025

Dealership Rating
Employee Rating

Always friendly and will take the time to work with you and answer your questions More

by PRWIGGLESWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Kulp, Chris Ziegler, Rob Jensen , Zachary Wigglesworth

Mar 17, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. Robert, Bryan, and our team appreciate your business and hope to see you again soon! Pat Deery pat.deery@russdarrow.com

March 13, 2025

Dealership Rating
Employee Rating

0 communication between sales and management, the sales guy was a bothersome guy who did nothing but talk and lie about what they did and did not have available. We found a new car at a competitor in anoth More

by ccisap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Keith Norris

Mar 17, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Pat Deery pat.deery@russdarrow.com

Mar 17, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Pat Deery pat.deery@russdarrow.com

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