Bryan Lagunas

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Jim Butler Chevrolet responded

Thank you for the wonderful review! We're delighted to hear that your experience was so positive. Providing knowledgeable, friendly, and caring service is what we strive for, and we're glad our team was able to go above and beyond for you. It's great to know that our communication kept you informed throughout the process and that your financing experience was seamless. We'll be sure to share your kind words with the team. Thank you for choosing Jim Butler Chevrolet, and we look forward to helping you again in the future!

Jim Butler Chevrolet responded

Thank you for the wonderful review! We're thrilled to hear your first service experience with your new truck was such a positive one. It's great to know your 8:00 AM appointment was handled promptly and that our team had you back on the road in less than an hour. We truly appreciate your kind words about our polite and professional staff. Thank you for choosing Jim Butler Chevrolet, and we're delighted that everything has been wonderful so far. We look forward to seeing you again for your future service needs!

Jim Butler Chevrolet responded

Thank you for the great review! We're delighted to hear that you had a pleasant experience during your oil change visits for both your truck and your wife's Traverse. Providing friendly, knowledgeable service is what we strive for, and we're glad our team delivered. We appreciate your continued trust in Jim Butler Chevrolet and look forward to seeing you again for your future service needs!

Jim Butler Chevrolet responded

Thank you for your review and for choosing us for your vehicle purchase! We're happy to hear that everyone was friendly, helpful, and made your experience a positive one. Earning your trust doesn't stop when you drive off the lot—our team is committed to providing the same level of service and support throughout your ownership experience. We appreciate your confidence in us and look forward to being here whenever you need assistance. Enjoy your new vehicle!

Jim Butler Chevrolet responded

Thank you for the 5-star review! We're thrilled to hear this was the best truck-buying experience you've had. Bryan Lagunas is dedicated to providing outstanding customer service, and we're glad he made such a positive impact on your experience. We truly appreciate your kind words, your future referrals, and your trust in Jim Butler Chevrolet. Enjoy your new truck, and we look forward to seeing you again!

Jim Butler Chevrolet responded

Thank you so much for the amazing feedback! We’re thrilled to hear that Bryan and Stacey made your double car buying experience such an enjoyable one. They truly work hard to go above and beyond, and it means a lot to know they turned a challenging situation into a success for you. We really appreciate your kind words and your future business—looking forward to seeing you again when it’s time for those next trades!

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Jim Butler Chevrolet responded

Thank you for your honest feedback and for giving us the opportunity to earn your business again. We’re truly sorry to hear about your experience, especially regarding the repeated marketing communications—that’s not the level of respect or service we aim to provide. We understand how frustrating it is to continue receiving emails and texts after clearly requesting not to be contacted. That should not have happened, and we sincerely apologize for the inconvenience and the feeling that your time wasn’t respected. Your comments have been shared with our team so we can review our communication processes and ensure requests like yours are handled correctly moving forward. If you’re open to it, we’d appreciate the chance to make this right and ensure your preferences are fully honored. Thank you again for bringing this to our attention.

Jim Butler Chevrolet responded

Thank you for your continued trust in us! We’re thrilled to hear that Bryan and Stacey both provided such a great experience for you. It’s wonderful to know you felt confident in your trade-in value and your new vehicle purchase—we always strive to create win-win situations for our customers. We truly appreciate your support and look forward to working with you again in the future!