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Bryan Malave

Overview Reviews (74)

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Bryan Malave

Bryan Malave | Page 4

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

I specialize in customer service! The best of the best. My priority is to get you well taken care of!

4.8

74 Reviews

I specialize in customer service! The best of the best. My priority is to get you well taken care of!

4.8

74 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (74)

Dealership Experience

3 yrs, 8 mos

Industry Experience

26 yrs, 1 mo

Languages Spoken

English

Spanish

74 Reviews of Bryan Malave

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May 02, 2025

Dealership Rating

Employee Rating

Bryan and the team where great ive never had better treatment they deserve the best there keepers treatment they deserve the best there keepers More

by JREHLAENDER81

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Bryan Malave

May 05, 2025 -

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

April 18, 2025

Dealership Rating

Employee Rating

The dealership is always well maintained and clean. The employees are always friendly and helpful. The employees are always friendly and helpful. More

by rwwright1946

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 22, 2025 -

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

April 13, 2025

Dealership Rating

Employee Rating

Bryan was awesome and the service that was requested was provided in a timely manner. I will be using you all for my needed services. provided in a timely manner. I will be using you all for my needed services. More

by yoli.elizondo3

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 14, 2025 -

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

April 08, 2025

Dealership Rating

Employee Rating

I recently visited the Hyundai service center and had a very pleasant experience. The staff was courteous, knowledgeable, and took the time to explain everything clearly. My vehicle was serviced in a timel very pleasant experience. The staff was courteous, knowledgeable, and took the time to explain everything clearly. My vehicle was serviced in a timely manner, and I appreciated the regular updates during the process. The waiting area was clean and comfortable, which made the short wait more enjoyable. Overall, I’m satisfied with the quality of service and professionalism. Thank you, Hyundai team, for your excellent customer care! More

by catrice yancy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adrian Chapa, Juan Vasquez, Steffy Hernandez, Paul Davila, Jessica Harber , Kohl Young, zzKaleb zzChadwell

Apr 08, 2025 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 31, 2025

Dealership Rating

Employee Rating

They were knowledgeable and got me in and out in a timely manner. Bryan was amazing and was able to ensure his customers needs were met. manner. Bryan was amazing and was able to ensure his customers needs were met. More

by EMILY.GLOCKNER94

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 03, 2025 -

Big Star Hyundai responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

March 22, 2025

Dealership Rating

Employee Rating

Paul very unfriendly and rude. No snacks available. Other team members friendly and helpful.. thanks No snacks available. Other team members friendly and helpful.. thanks More

by neldaygarza71

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adrian Chapa, Paul Davila , zzKaleb zzChadwell

Mar 25, 2025 -

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss your concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com

March 17, 2025

Dealership Rating

Employee Rating

Excellent Customer Service! Always speeding service. The best Hyundai dealership in Texas. Will always return. Always speeding service. The best Hyundai dealership in Texas. Will always return. More

by candice.n.pratt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Juan Vasquez , Erin

Mar 17, 2025 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 14, 2025

Dealership Rating

Employee Rating

Excellent service and great dealership! We always rely on the professional expertise the dealership provides. We always rely on the professional expertise the dealership provides. More

by pegomez71

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adrian Chapa, Juan Vasquez, Steffy Hernandez, Paul Davila, Jessica Harber , Kohl Young, zzKaleb zzChadwell

Mar 14, 2025 -

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

March 06, 2025

Dealership Rating

Employee Rating

Faster than expected, friendly, and great customer service. Would return again for my next appointment. service. Would return again for my next appointment. More

by cristomar.arredondo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 06, 2025 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 04, 2025

Dealership Rating

Employee Rating

Great service from the front desk team to the mechanic explaining every detail and work needed to be completed on the car. explaining every detail and work needed to be completed on the car. More

by KIFBETTY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adrian Chapa, Juan Vasquez, Steffy Hernandez, Paul Davila , Kohl Young, zzKaleb zzChadwell

Mar 04, 2025 -

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.