Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Bryan Serpa
Refer Me
320 Reviews
320 Reviews
Write a Review
320 Reviews of Bryan Serpa
October 26, 2019
Great people, excellent service My next car will be an Audi from Audi Fresno due mainly to my experiences with the staff of the service department. Really good people. My next car will be an Audi from Audi Fresno due mainly to my experiences with the staff of the service department. Really good people. More
by johram
Verified CustomerOther Employees Tagged: Shane Atkins , Hugo Gutierrez
Helpful 
October 24, 2019
Always Great Service Bryan is always helpful, and extremely knowledgeable. It's always a pleasure working with him and I appreciate him keeping me updated on the status o Bryan is always helpful, and extremely knowledgeable. It's always a pleasure working with him and I appreciate him keeping me updated on the status of my car, what is needed and what to expect. Thanks Bryan! More
by APW5051
October 23, 2019
Great service Staff is always kind and courteous free high end coffee and bottled water available as you wait. Free WiFi and tv to keep me entertained Staff is always kind and courteous free high end coffee and bottled water available as you wait. Free WiFi and tv to keep me entertained More
by j-ramirez-45
October 19, 2019
Best experience I’ve ever had during car purchase. The entire team is awesome. Bryan in service has helped me so many times. When it was time to make a new purchase he introduced me to Bob. I was nerv The entire team is awesome. Bryan in service has helped me so many times. When it was time to make a new purchase he introduced me to Bob. I was nervous and anxious about trading in my old car for the new used one. They Made sure all of my concerns were answered and I was completely comfortable because it was all done efficiently and with my interests first. Highly recommend this place, I will never go anywhere else. Bob spent about 30 minutes in the car with me showing me how to use all the new upgrades! More
by Bernadette Willard
Other Employees Tagged: Bob Van Vliet
October 15, 2019
Service Great customer care and service provided. Always a great team to work with and a friendly environment while waiting for your vehicle to be ready. Than Great customer care and service provided. Always a great team to work with and a friendly environment while waiting for your vehicle to be ready. Thanks, Bryan! More
by ZEKECHAVEZ23
October 11, 2019
Service Excellent customer service and communication . We’ve never had a bad experience working with anyone team member. From showroom to service, we couldn’t Excellent customer service and communication . We’ve never had a bad experience working with anyone team member. From showroom to service, we couldn’t be more fulfilled. More
by tobinanthony
October 02, 2019
Customer service Went into have the Def refilled in my 2015 q7. Found out the transfer pump was not functioning correctly. Audi didn’t cover the cost because we were 3 Went into have the Def refilled in my 2015 q7. Found out the transfer pump was not functioning correctly. Audi didn’t cover the cost because we were 3,000 miles out of warranty. Despite the fact that I have had issue with different aspects of the diesel system. Audi Fresno covered the cost of the part and the labor. Couldn’t be happier with the service we received. More
by LUV2FARM
October 01, 2019
SERVICE IS SECOND TO NONE!!!!! I pulled up with a minor issue with my Q7 that i purchased from Fresno Audi and without an appt. the tech came out and fixed the issue for me in minut I pulled up with a minor issue with my Q7 that i purchased from Fresno Audi and without an appt. the tech came out and fixed the issue for me in minutes. and i was on my way. My service Rep Bryan Serpa is amazing and is always there with a smile and ready to help! AUDI customer for life!!!! More
by JAY
September 18, 2019
A great introduction to Audi This is my first Audi and I waited a long time to get one. Audi's are different and complicated (good things) and the Service Center folks make ever This is my first Audi and I waited a long time to get one. Audi's are different and complicated (good things) and the Service Center folks make everything easy to understand, you know what it's going to cost, why we're doing what we're doing and they go out of their way to accommodate both odd questions and the life interruption that getting serviced entails. In the short time that I've owned my 2017 A6, I've needed a 20k & a 30k check, had a major recall done (fuel rails) and a rat chewed the HVAC pressure sensor wire; shutting down my A/C. All were handled to perfection, took way shorter than I expected and the cost was way more reasonable than I had been led to expect with Audis. I think it should also be noted that I received this service, despite not buying the Audi I test drove there, but from another source. It didn't matter. All of this has been a serious surprise and a heck of a lot different than most dealership experiences, of which I have had quite a few. Special thanks should be given for outstanding service, above and beyond, to Abel Lopez and Bryan Serpa. More
by Anini
Other Employees Tagged: Abel Lopez
September 10, 2019
Happy customer Every potential obstacle was anticipated and satisfactorily addressed. Employees had sufficient knowledge of their product to answer questions as the Every potential obstacle was anticipated and satisfactorily addressed. Employees had sufficient knowledge of their product to answer questions as they arose. The setting was clean and comfortable. More
by tdhutchins
Other Employees Tagged: Bob Van Vliet
Dealership Inventory (87 Vehicles)
