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Bryan Serpa
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319 Reviews
319 Reviews
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319 Reviews of Bryan Serpa
August 28, 2019
Fantastic support by Bryan and Audi team went in for an issue with my headlights and the audi team took care of the issue without any push back. BUY FROM AUDI FRESNO! went in for an issue with my headlights and the audi team took care of the issue without any push back. BUY FROM AUDI FRESNO! More
by JSUNGU
Verified CustomerOther Employees Tagged: Sean Cawthon
Helpful 
August 22, 2019
Service Sean, Avery and Brian are 5 stars. Only reason we come back is because of their customer service and work. Great guys and and a great product knowledg Sean, Avery and Brian are 5 stars. Only reason we come back is because of their customer service and work. Great guys and and a great product knowledge. More
by TRIXIE23
Other Employees Tagged: Sean Cawthon , Avery Jennings
August 11, 2019
Disappointed customer Disappointed Audi service techs didn't want to take care of a loyal customers issue with reverse camera on my car. Voiced my displeasure twice via tex Disappointed Audi service techs didn't want to take care of a loyal customers issue with reverse camera on my car. Voiced my displeasure twice via text message to both Shane and bryan. Never got a response from either one, later got a response only after I gave them a average review. I have referred 2 friends that purchased audi's to fresno audi's service. I won't refer anyone else. Slim to no chance I purchase or take my car to get services there again unless I absolutely have to. Might be a small thing but it means a lot to me. I have had my car serviced there for 4 years now. I feel like something that small they should have just taken care of me. Very disappointed. More
by Vancesimek3
Other Employees Tagged: Shane Atkins
August 09, 2019
Q3 Service Service was excellent, check in simple and quick, had my loaner ready to go. Bryan was very personable and knowledgeable. Received texts and a call ab Service was excellent, check in simple and quick, had my loaner ready to go. Bryan was very personable and knowledgeable. Received texts and a call about status and pick up. More
by javierzip
August 03, 2019
Car maintenance service Brian from Audi Fresno is very welcoming and makes sure I understand everything needed to keep my car up to date and safe to drive. Brian from Audi Fresno is very welcoming and makes sure I understand everything needed to keep my car up to date and safe to drive. More
by JESSICA.ARREGUIN
August 02, 2019
Service Bryan’s Customer service was great! He was friendly and courteous. Communicated the work being done in an efficient manner. I also love the text c Bryan’s Customer service was great! He was friendly and courteous. Communicated the work being done in an efficient manner. I also love the text communication feature! More
by KEJHIANA
July 19, 2019
"Great service department" The staff is very friendly and helpful when it comes to fixing my car. I greatly appreciate the car wash as well. It's nice to have my car clean and s The staff is very friendly and helpful when it comes to fixing my car. I greatly appreciate the car wash as well. It's nice to have my car clean and shiny. More
by DTNAVARRO1740
July 16, 2019
Audi runs a great shop, people are competent and friendly. I have gotten years of the same great service, very consistent always. I have been driving nothing but Audi's sense 2002. Great coffee machine :) I have gotten years of the same great service, very consistent always. I have been driving nothing but Audi's sense 2002. Great coffee machine :) More
by acls
Other Employees Tagged: Shane Atkins , Daniel Buono
July 15, 2019
Excellent service Brought in my Audi A4 for routine service and a recall issue. Received a loaner vehicle which was an easy process to receive and return. Bryan explain Brought in my Audi A4 for routine service and a recall issue. Received a loaner vehicle which was an easy process to receive and return. Bryan explained everything that was completed on my vehicle upon my return. Easy process with no pressure. More
by eef
July 05, 2019
Great customer service Best service department. I have owned many brands, Fresno Audi is by far the most excellent customer service. 4 years as a customer. Totally happy wit Best service department. I have owned many brands, Fresno Audi is by far the most excellent customer service. 4 years as a customer. Totally happy with the Service Department. More
by PLT5477
Other Employees Tagged: Shane Atkins , There were others, but it’s been a month now and their names escape me. Greeters at the service entrance, courtesy car helper. Everyone was so helpful. Fresno Audi is the only service dept that has ever touched my Q5.
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