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Bryan Stanley
Bryan Stanley | Page 28
Service Advisor
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
2111 US-287
Decatur, TX 76234
330 Reviews
330 Reviews
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330 Reviews of Bryan Stanley
June 15, 2024
Bryan Stanley offered great customer service. Service manager was great as well. Good work!!! Thank you! Service manager was great as well. Good work!!! Thank you! More
by ryan.henson8
Verified CustomerOther Employees Tagged: Rocco Rotundo, Jose Martinez
June 14, 2024
Up until recently, all service has been exemplary. However, when I had my oil changed the last time, it dripped on my driveway via the oil filter. After discussing with the service advisor, Zach, he However, when I had my oil changed the last time, it dripped on my driveway via the oil filter. After discussing with the service advisor, Zach, he first said if the level wasn't going down on the dip stick, then I shouldn't worry about it. I said I would rather bring it in and find out what is causing the drip. So, an appointment was eventually made. I live in Wichita Falls, so it's difficult to get to Decatur on just any given day. Anyway, after returning to the dealership, the leak was fixed quickly. The service advisor said it was a crimped filter. It no longer leaks. However, I just got an email from Carfax saying the oil and filter were changed on my last visit. Since the sticker on the windshield was not updated, or the oil life % reading was left the same. I am not sure the oil change was performed or not and yet. would like to know. I did not receive a document or invoice when I left the dealership even though I had signed a work order form when I arrived at the service center. That's not the way it usually has been there. I guess at this point, I just want to know if my oil and filter were actually changed on my last visit. That's it... More
by BURNSALEXANDER
June 13, 2024
The best dealership to go to for a new car or for service on you car! on you car! More
by NICKIE.SHERWOOD67
Other Employees Tagged: Rusty Ford, Shawn Hooe , Zach Rhine
June 03, 2024
They still cannot figure why my car will wander left. Funny a car repair friend said it is off a bit in the steering Wheel angle and they should put on in the computer .... I don't think you tried that. Funny a car repair friend said it is off a bit in the steering Wheel angle and they should put on in the computer .... I don't think you tried that. Perhaps Buick regional will have an answer. More
by pataleonard03
Other Employees Tagged: David Stokes
June 01, 2024
Always friendly service, prompt and attention to detail. The service and parts department very knowledgeable and super attentive to customer needs. The service and parts department very knowledgeable and super attentive to customer needs. More
by JAMES.LOVE0704
Other Employees Tagged: Nick Huff, Paul Johnson, Shawn Hooe, David Stokes, James Love, Dustin Stachowiak, Jose Martinez , Krystal Gipson, Zach Rhine
May 30, 2024
Always a very good results and excellent service! Bryan Stanley has always treated me with respect and kindness and kept me informed about the progress of the work on my truck! Bryan Stanley has always treated me with respect and kindness and kept me informed about the progress of the work on my truck! More
by ldooling64
Other Employees Tagged: Sam Lara
May 30, 2024
I trust James Wood Motors’ knowledgeable and helpful service managers, and the efficient mechanics there. service managers, and the efficient mechanics there. More
by carter.ranch730
Other Employees Tagged: Paul Johnson , Krystal Gipson
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