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Bryan Stanley
Bryan Stanley at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Bryan Stanley | Page 29

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.8
317 Reviews
4.8

317 Reviews

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317 Reviews of Bryan Stanley

May 10, 2024

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Employee Rating

The waiting room is very clean and they get it in and out so it's great for me More

by enochframe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Rhine

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May 13, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the kind words about the cleanliness of our waiting room and our efficiency in getting you in and out quickly. We're glad to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. Looking forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 10, 2024

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Employee Rating

Called for appointment & got it arranged in record time. Arrived at appointed time and met with Bryan who was cordial and took care of business. Truck was serviced in good time and found it had been washe More

by egregorys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

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May 13, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive feedback! We're glad to hear that you had a seamless experience with Bryan at James Wood Chevrolet Buick GMC Decatur. We appreciate your recognition of our efficient service and attention to detail. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 10, 2024

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The service was good but wait time was quite long. everything was explained in detail. More

by joeydasniper
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Service Time
Service Communication
Recommend Dealer
Yes
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May 13, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your feedback, Joey. We appreciate your kind words about our service and attention to detail. We understand that wait times can be frustrating, and we will work on improving in that area. If you have any further concerns, please feel free to reach out to us directly. We look forward to serving you again in the future at James Wood Chevrolet Buick GMC Decatur. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 10, 2024

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Employee Rating

Courteous, thoughtful and efficient. Bryan addressed me by name immediately suggesting uncommon courtesy. Thank you! More

by EXPERIENZAMANAGEMENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Rhine

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May 13, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We are thrilled to hear that Bryan provided you with courteous, thoughtful, and efficient service. Our team at James Wood Chevrolet Buick GMC Decatur is committed to delivering exceptional customer experiences, and we are glad to know that Bryan's courtesy stood out to you. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 10, 2024

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Excellent customer service by Bryan Staley and Willie! My battery died - Called and talked to Bryan - He sent Willie right away to jump me off. I drove my truck In and Willie brought me home. Truck was More

by Teresa Geray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie

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May 13, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Teresa! We are thrilled to hear about your positive experience with Bryan and Willie at James Wood Chevrolet Buick GMC Decatur. Providing excellent customer service, like promptly addressing your battery issue and ensuring you were taken care of throughout the process, is what we strive for. We appreciate your kind words and are delighted to have met your expectations. Thank you for choosing our dealership! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 06, 2024

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You make me like you care about my needs also are very professional and sending me texts reminding me of my appointment time which really helps with all I have going on. More

by LARRYNANTZ
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Service Time
Service Communication
Recommend Dealer
Yes
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May 09, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate you for taking the time to give our dealership such an excellent star rating, Larry. It helps me to know that we are meeting the needs of our customers. If there is anything else that I can do to help you with regard to your vehicle, please feel free to let me know. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 04, 2024

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Employee Rating

The dealership gave a wonderful experience and made the process really enjoyable. Would definitely recommend. More

by REAGANSHEP04
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Morris , Beau Bell

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May 07, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have a wonderful experience. I will share your comments with our team and I look forward to seeing you at our dealership in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 03, 2024

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Employee Rating

My service manager Sean always does a great job taking care of me. Even when he is out, the rest of the team is amazing. Also, the ladies taking payment are top notch... More

by SHAUNDavie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Paul Johnson, Shawn Hooe, David Stokes , Krystal Gipson, Andrew Jezierski, Zach Rhine

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May 06, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this great review! I'm happy to hear that Sean took care of you! He is a great asset and I appreciate all that he does. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 03, 2024

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Employee Rating

Service department is great, but watch out for the sales department their manager will under value your trade in by several thousand dollars! More

by jim_schaffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandt Wicker, Starla Johnson

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May 07, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing this review regarding your experience with us, Jim. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 28, 2024

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Employee Rating

Have bought several vehicles from James Woods. Always good sales people and service people to work with. More

by leeronnie.decatur
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 01, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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