Bryan Stanley
Bryan Stanley at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Bryan Stanley | Page 31

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.8
323 Reviews
4.8

323 Reviews

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323 Reviews of Bryan Stanley

April 19, 2024

Dealership Rating
Employee Rating

Service had been sketchy in the past. But appears Dealership is trying to do better. More

by cleatus99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hooe

Apr 23, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. I appreciate you taking the time to write this review and would like to learn more about your experience. Please contact me at your earliest convenience. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 18, 2024

Dealership Rating
Employee Rating

Helpful and courteous. It was a very smooth transaction. There was an issue with OnStar, but Drew handled it professionally. More

by whittmm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward, Shawn Hooe

Apr 19, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at James Wood Chevrolet Buick GMC Decatur provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 18, 2024

Dealership Rating
Employee Rating

Rocco my salesman is a great reflection of James Wood dealership. He was respectful and informative. I give an A+ rating to him and the dealership!! More

by annkaker
Recommend Dealer
Yes

Other Employees Tagged: Rocco Rotundo

Apr 19, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for the nice review, Ann! We really appreciate this feedback and I'll be certain to share your compliments with Rocco. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 18, 2024

Dealership Rating
Employee Rating

Everyone was friendly and service was good. We will continue to use James Wood Motors. More

by cindymcduff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Cindy, thank you for the feedback! We are happy to hear about your positive experience at James Wood Chevrolet Buick GMC Decatur, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 13, 2024

Dealership Rating
Employee Rating

Great job by all from scheduling to service tech and cashier. That’s why I drive 30 miles each way for service work More

by DEFENDERONTHEROAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review and for traveling to James Wood Chevrolet Buick GMC Decatur from quite a distance, I appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 12, 2024

Dealership Rating
Employee Rating

Always get the best service at James Wood Motors! Professional, knowledgeable and friendly staff ! This has been our “go to” dealership since we moved to this area over 20 years ago. Hope to use t More

by BRENSMITH15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 12, 2024

Dealership Rating
Employee Rating

I am perfectly satisfied with the process and service from James Wood and Drew Ward. More

by hh.mcgl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward, Tyler Mayfield , Misty Dyson, Zach Rhine

Apr 15, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 11, 2024

Dealership Rating
Employee Rating

Beautiful dealership and I had a wonderful time visiting with sales and service people while they got my new car ready. More

by JMELTON3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 12, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 10, 2024

Dealership Rating
Employee Rating

This is vehicle number 37 I believe. There is a reason I keep coming back. Beau Bell and Rocco always do wonderful jobs taking care of us. Financing is quick and easy. Service at James More

by SHALEDIGGER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocco Rotundo, Coalby Graham, Sam Lara , Beau Bell

Apr 12, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Your compliments and kind words mean so much to me and our team! I love hearing from satisfied customers, as I work incredibly hard every day to ensure that they’re given the fantastic customer service I know they deserve. Thank you for your business and for coming to see us. I hope that we can have the opportunity to work with you again soon. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 06, 2024

Dealership Rating
Employee Rating

I have just you for many years and normally always happy. This time when I checked in I told them I must be out by 230, which was an hour and a half later. Which should have given plenty of time, but I had More

by fredericklorie
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

Apr 10, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Lorie, we appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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